FSAstore.com Reviews 

Of the three orders I've placed, two never came. Tracking numbers sent, but showed Fedex waiting for package each time. Trying to get a response to email was impossible, but chat and phone were received. "Refunds" promised, but I had to follow up multiple times to get it, despite chat/phone customer service. Took weeks to get a refund. Finally gave up with one order and asked for store credit, since my FSA deadline was looming and no way I could have gotten the money back and spent it before the deadline came, but still haven't even gotten the store credit.

I didn't receive my items ordered. And I called to inform you. The person stated that they were not able to re issue the items purchased. But they would credit my card back. I checked my acct today and nothing to date has been refunded. When I called back the person stated that I had not called to report not seeing that I called. Then after repeating the ordered items and the second order with the same items except for the tylonal.which you were out of that I re ordered.I don't like it when people say hi didn't do something. Do you really think that someone wouldn't have called about not receiving an order that cost 66.00. I don't and I have yet to receive a credit. My plan end the 31st so a credit would be nice.

Ridiculous that you can’t write a review on the FSA site. Wanted to review the VibraCool items I recently purchased. They are not worth the $90. Wish I could give zero stars. Do not purchase!

Prices are ridiculous. The same products can be found online and at other brick and mortar stores for often 60% of the prices they charge. They take advantage of the fact that you have to spend the FSA dollars and overcharge. You're much better off just going to Walmart and buying the same products

I’ve found that for the same exact products to the prices on this site are not in line with other stores (online or brick & mortar). Not to mention many times selection options are not that great.

I really appreciate the convenience of the FSA Store, it carries a wide variety of useful products & its shipped to my home. I have used the customer chat with questions & the service has been excellent. The only reason I gave it a 4 is:
1) the descriptions of some items is not detailed or specific enough
2) the return policy for some items is too narrow, given its mail order
Thank you

Satisfied with my order. Everything I ordered came in good condition and worked properly.

I was able to order what I wanted and received it within days. They are $7 more than I pay at the Family Dollar Store, but it's convenient shopping on the FSAstore.

Love the product and the customer service!! Helpful & friendly! Made my life easier and thats important! Thank you!!

I feel the store did a great job explaining newly eligible FSA products. I'm new to using a FSA and have had one open only for a few years now. Every year I seem to have a different experience than from the year before. I appreciate that the store acts as a one-stop shop for all things FSA-eligible.

Playing games told me that they had my product and it was processing after a week in ive called and asked for my product and still told me the same thing so finally ive asked do you have the product in stock and said no so i just requested my money back

Fabulous content!

Prices are higher than the average price of most items.

Products and timeliness of delivery are excellent.

great way to get more products out of FSA.

Everything came on time just as I ordered them