FSAstore.com Reviews 

Terrible dealing with FSA store. First of all they do not stand behind their products. Making it impossible just to get a replacement, forcing you to lose money getting a refund using your FSA account is major pain, the company is not accommodating to customers, at all. If they can’t treat customers with respect, customers will not come back. I guess they only needed my business once

One star is too good for this company. I placed an order at the end of February and today 3/18/22 they canceled it without any explanation or warning. Oh and they charged me. Scammers stay away!

Zero stars this company is a scam they don’t honor their prices half ship your order and charge you full price. They wont give refunds ridiculous scam.

Horrible company. Accepted my order and charged me. 2 weeks later when it still hasn’t shippped I contact them to find out it will never ship. Was told I would be getting a refund. They never would have issued a refund if I didn’t contact them. We will see if I actually get it.

This business repeatedly under-shipped items on an order, and claimed to have shipped the full quantity. Had to contact them multiple times to receive credit.

Many people made purchases recently, and because the company made an error on their site, they refused to honor any of the purchases and cancelled everyone's card, with pending refunds that will take more than a month to get back. Absolutely don't recommend a company that can't honor purchases.

Horrible order process that left me without my money for weeks with an order that wouldn't ship, was told it was going to get cancelled and that they couldn't cancel it but I just had to wait until whenever it did cancel on its own and that they couldn't refund my money or give me an estimate of when that would be.

Would give no star if I can. Canceled my order due to their promotion issue. Kept my money and would reply to any or my message regarding this concern. Will never shop here

Horrible store. Will never purchase anything from here again. THEY offered coupons then when I placed an order using THEIR coupons, they canceled my order. Customer service, who are useless, proceeds to tell me that cannot use more than 1 coupon. But if you look under terms it says “offers cannot be combined. ONLY OFFERS PROVIDED OR PROMOTED by FSA store”. But they canceled it anyway. Oh best part yet… they canceled my order but still charged me. Scammers. Don’t buy from here.

Company would not honor their own coupon and cancelled an order. To add insult to injury will take 2-4 weeks to receive a refund.

Prestan muy buen servicio, manera rápida y segura de realizar tus compras.

They will cancel your order when you use a coupon. Don't know why the website still exists

First of, the prices are super high so I made an order using multiple discount codes which they allowed to go through. After waiting for a week for the order to ship when it was confirmed, they cancelled it on an email citing their terms and conditions about how they don’t allow multiple discounts. It’s not my fault you guys allowed that to happen?? Anyway, that’s the only time I’d ever buy from them so I’m glad I didn’t bother making an account. Better off shopping elsewhere cheaper.

Why does a 24 count bottle of Advil cost $15.00 versus $3.00-$6.00 in store? Ridiculous

Update 2/24/22: Refund received after filing a BBB complaint.

Do not shop here. I have been waiting for a refund since January 27. They said it would take 3-5 business days. I chatted on February 7 to get a status and the rep said 3-5 days. The math ain't mathing considering it had already been 7 business days. I chatted on February 14 and got the same info and was told I would need to call to escalate to a supervisor. I called and was told no manager/supervisor was available, even after pressing the issue. They took down my phone number but I don't really expect a callback. Never again.

I ordered two items but only received one item. I called them immediately but like several others have posted, they promised to refund my FSA account. It has been three times longer than promised and I have call six times. Based on the reviews I read here it is obviously a pattern of deceit.........

Took 21 days to receive item. Charged credit credit upon ordering. Would not refund and cancel order when it was beyond expected shipping time. Said it was too far in the process to cancel, huh? It had not left fulfillment center yet. Should have been able to cancel. Buyer beware

10 days from order and package has still not shipped. They couldn't give me any idea of when it would ship. Customer service is working off a script and it shows.

I paid $50 for a new forehead thermometer from the fsa store in October. Since I’m rarely sick, I hadn’t even opened the box. I recently was sick and opened up the box to use the thermometer. It worked fine for 1 WEEK! It died on week 2 and when I called the fsa store they said too bad so sad. I knew I should have bought at Costco who has an amazing return policy. I will not be purchasing from fsa store again.

Slow shipping and a huge markup on products. Expect to pay 1.5x or more what you could on amazon or anywhere else. Only "benefit" is it's tied to your FSA so you don't have to claim the items through their pain filled processes. Expect things to take a month or more to be delivered.