My boyfriend is a truck driver and needed something that could function as both a computer and entertainment while on the road. He is a bit old school and prefers laptops over traditional tablets, bu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Prompt email responses, useful information, quick shipping of items. On the down side...We purchased a Helios 10 and the info on their website and Amazon is incorrect as to which keyboard/docking s... Toon meer
Bedrijf heeft geantwoord
I’ve been using the Fusion5 HELIOS12 and it’s a really convenient device. It feels like a full Windows laptop but in a lightweight tablet form, which I love. The display is sharp and bright, an... Toon meer
Bedrijf heeft geantwoord
I want to give a review of the 12" Fusion 5 table I got. I have been very pleasantly surprised at how well it performs. When you get something of this size you sometimes don't know how well it's goin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fusion5
Geschreven door het bedrijf
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
SHOP TABLET PC's
SHOP LAPTOPS
SHOP ACCESSORIES
CONTACT US
Contactgegevens
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, Verenigd Koninkrijk
- eve@fusion5store.com
- fusion5store.com
4,5
Uitstekend
425 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Amazon products is one of the best ever…
Amazon products is one of the best ever since I have been buying items like Laptops,electronics, computers watches and other valuable things and others.
I bought a laptop from Amazon and asked them to deliver it the following day could you believe I got my laptop even before the due date.i am enjoying my laptop smoothly no problem developing since.
13 december 2024
Review zonder uitnodiging
Antwoord van Fusion5
Hi Olawale,
Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying your new laptop and that it arrived even earlier than expected. At Fusion5, we strive to ensure that our customers have a smooth journey, from purchase to delivery, and it's great to know that we met your expectations. Should you need any assistance in the future, feel free to reach out!
- Tina
The docking keyboard is a fine buy
The docking keyboard also acts as a good cover/travel protection and so makes a fine addition to the tablet.
It arrived quickly and I've had no problems fitting the tablet in/taking it out.
3 december 2024
Antwoord van Fusion5
Hi Karl,
Thank you for your feedback! We're delighted to hear that you find our docking keyboard to be a worthwhile addition, offering both functionality and protection for travel. It's great to know that it arrived promptly and meets your expectations in terms of usability and convenience. If you have any further thoughts or need assistance, please don’t hesitate to reach out.
- Tina
Nice tablet PC, real shame about the keyboard
There are very few 10" tablet Windows PC's around. I just updated from my S2 tablet to Plus FHD (due to lack of drive space). Always choose the largest SSD you can afford.. Purchased direct from Fusion5. Very fast delivery, prompt email responses, good service. The new PC appears as good, 2 x USB, simple 12v charging but rather tiny mono sound, if that matters to you. Windows 11 is what it is. The screen has good definition.
But the Fusion5 "docking" keyboard is a waste of money. The sleeve is made for a thicker tablet so is a loose fit. The flap does not make a stable stand as the magnetic strip has nothing metal on the rear of the tablet to grip. The keyboard has no indicator lights (is Caps lock on?) and no extra ports. The angle of the stand means the the keys are not flat to the table and the touch pad needs big pressure to click it. Forget using this on your lap. I wish I saved my money and got a generic BT keyboard and nice sleeve of my choice. Such a pity when the old S2 keyboard was great, virtually 2in1 PC design.
25 november 2024
Antwoord van Fusion5
Hi Tony,
Thank you for your detailed feedback and for choosing Fusion5 once again. We're delighted to hear that you're pleased with the performance and delivery of your new N4 tablet PC. However, we’re sorry to learn that our docking keyboard did not meet your expectations. We appreciate your honest review, as it helps us identify areas for improvement in our accessories. Your insights on the design, and functionality are valuable, and we’ll be sharing them with our product development team to enhance future iterations. If there’s anything we can assist you with regarding your current setup, please don’t hesitate to reach out.
- Tina
Quality product at a reasonable price.
Easy web site to navigate, good selection of products.
22 november 2024
Antwoord van Fusion5
Hi LN,
Thank you so much for your kind feedback! We're delighted to hear that you found our website easy to navigate and are happy with the selection of products we offer. Ensuring a seamless shopping experience and providing a diverse range of quality items is very important to us, and your positive words encourage us to keep improving. If there’s anything else we can assist you with or any suggestions you’d like to share, please don’t hesitate to let us know.
- Tina
Excellent service
Excellent service. I had several questions, all these were answered satisfactorily and within an excellent time frame.
Very pleased with the companies customer service.
25 november 2024
Antwoord van Fusion5
Hi Malcolm,
Thank you so much for your kind feedback! We are thrilled to hear that you were pleased with our customer service and that all your questions were answered to your satisfaction. Providing excellent support in a timely manner is something we strive for, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
- Tina
Bought the $30 FusionCharger for my…
Bought the $30 FusionCharger for my FWIN232 plus FHD tablet because product description said that it worked with all 2024 fusion5 models. It doesn't work. And now they seemed to have pulled the product from their website. Very unhappy. UPDATE: I contacted their support for a refund, I sent the device back and they should be sending me a refund.
24 november 2024
Antwoord van Fusion5
Hi Chris,
Thank you for bringing this to our attention. We have reviewed your concerns, and unfortunately, your FWIN232 PLUS FHD tablet does not support Type-C charging, as the Type-C port on this specific model is designed for data transfer only. We apologize for any confusion caused by the product listing and understand your frustration. The Fusion Charge product was temporarily removed from our website to update its stock status. We have escalated this issue to ensure better clarity in the future. If you would like to proceed with a return or refund, please contact us directly at Eve@fusion5store.com, and we will be happy to assist you further
- Tina
Excellent customer service
25 november 2024
Antwoord van Fusion5
Hi Charles,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. Providing excellent support is something we strive for, and your feedback is greatly appreciated. If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help!
- Tina
Good product at a reasonable price
Good product at a reasonable price. Very prompt delivery service.
15 november 2024
Antwoord van Fusion5
Hi David,
Thank you for your kind feedback! We're delighted to hear that you are pleased with the quality and value of our products, as well as the promptness of our delivery service. At Fusion5, we strive to provide excellent products and seamless experiences for our customers, and it’s always wonderful to know when we’ve achieved that. If there’s anything more we can assist you with, please don’t hesitate to reach out. Thank you for choosing Fusion5!
- Tina
Antwoord van Fusion5
Hi Kevin,
Thank you for your feedback! We're delighted to hear that you were pleased with the prompt delivery of your order. Providing an efficient and reliable service is always our top priority, and it's always good to know when we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
- Tina
Smart and Practical
My keyboard arrived well packed and on time. It would have helped to know a signature was needed, but that doesn't take away from the item being exactly as described, and very smart looking. It attached very securely to the tablet and I am happy with it.
6 november 2024
Antwoord van Fusion5
Hi Jennifer,
Thank you for sharing your feedback with us! We're delighted to hear that you're pleased with your keyboard and that it arrived safely and on time. We appreciate your note about the signature requirement; we'll make sure to communicate this more clearly in the future. It’s great to know the keyboard securely attaches to your tablet and meets your expectations. If you need any assistance or have further questions, please don’t hesitate to reach out. Enjoy your new setup!
- Tina
The keyboard connection to the tablet…
The keyboard connection to the tablet is not very secure and comes away very easily.
The whole case is very flimsy and often collapses when the tablet is rested against it.
Poor, could be so much better with a more rigid case and connection.
5 november 2024
Antwoord van Fusion5
Hi Nigel,
Thank you for your feedback; we’re sorry to hear about the issues you’ve encountered with the docking keyboard.
A member of our customer care team has reached out to you to help resolve the situation. We are committed to ensuring your satisfaction, and we’ll do everything we can to address your concerns. Please feel free to respond to their email, and we’ll work with you to make things right.
- Tina
Great service
Great service. Emailed with a query, had a prompt response and item ordered and delivered in a few days.
28 oktober 2024
Antwoord van Fusion5
Hi JMC,
Thank you for your feedback! We’re so glad to hear that everything went smoothly, from answering your question to getting your order delivered quickly. Don’t hesitate to reach out if there’s anything else we can help with
- Tina
Antwoord van Fusion5
Hi Rebecca,
Thank you for your kind feedback! We're pleased to hear that you were happy with the service and had a positive experience with our team. Our staff is dedicated to providing helpful, friendly assistance, and knowing it made a difference to you is incredibly rewarding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
- Tina
Keyboard and cover for FWIN232 PRO
Product & delivery basically good.
The prop up part of the case is rather flimsy though - easily collapses if disturbed - needs to be braced against something
15 oktober 2024
Antwoord van Fusion5
Hi Stuart,
Thank you for your feedback. We’re glad to hear that the product and delivery met your expectations. We apologize for any inconvenience with the stand, we aim to ensure it provides a stable and reliable experience. We’ll share your comments with our design team to explore improvements. In the meantime, if you need any further assistance or advice on alternative ways to prop up the device, please feel free to reach out.
- Tina
I recently purchased a fusion5 pro…
I recently purchased a fusion5 pro tablet from Amazon which didn't carry the fusion5 keyboard. I checked your site where it was available and shipped almost immediately.
10 oktober 2024
Antwoord van Fusion5
Hi Frederick,
Thank you for your feedback! We're glad to hear that you were able to find the correct keyboard on our website and that it was shipped to you promptly. We strive to ensure that all our customers have easy access to the accessories they need, and it's great to know that your experience with the ordering process met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
- Tina
Antwoord van Fusion5
Hi Lee,
Thank you for your feedback! We're delighted to hear that you're happy with the 2in1 docking keyboard case. Your input is valuable to us, and we're glad that the product met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
- Tina
The product is great....as…
The product is great....as expected...and the delivery was real fast
14 oktober 2024
Antwoord van Fusion5
Hi Yilber,
Thank you for your feedback! We’re thrilled to hear that you’re happy with our products and that the swift delivery met your expectations. It’s always our goal to provide high-quality products and efficient service, and we're delighted that we could meet your needs. Should you have any questions or require further assistance, feel free to reach out—we're always here to help!
- Tina
Antwoord van Fusion5
Hi Charles,
Thank you for your feedback! We're thrilled to hear that your new device has met your needs. We designed this device with portability and functionality in mind, so it’s great to know that it’s working well for you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support
- Tina
Great Windows Tablet
Delighted with finding a 10.1 Windows 11 Tablet! Used for traveling, holidays etc as I need to keep in touch but do not need the weight of a laptop in my luggage. Easy to set up, it covers all the bases for me. Screen is bright and clear and touch screen very responsive.
Swift delivery, and excellent customer service.
8 oktober 2024
Review zonder uitnodiging
Antwoord van Fusion5
Hi Alison,
Thank you for your feedback! We’re thrilled to hear that you are enjoying your new tablet and that it fits perfectly with your travel needs. We're glad to hear that you found the setup process easy, and that the screen quality and responsiveness have met your expectations. We also appreciate your kind words regarding our swift delivery and customer service
If you ever need any further assistance, please don’t hesitate to reach out.
- Tina
Antwoord van Fusion5
Hi, Sylvester
Thank you for your kind words! We're thrilled to hear that you had an excellent experience. Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best support possible. If you have any further questions or need assistance, please don't hesitate to reach out!
- Tina
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