Even though they had send my iPad back and then I sent it back through no fault of the company ( I forgot to take something off ) they stayed in contact with me throughout I also could not get emai... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always used Music Magpie and never had any issues. Used Gadget Go Go for the first time and I wish I had never bothered. Offered me more money and then alleged that the device was damaged when I have... Toon meer
The estimated price went from £170 and ended up being £120. I hardly used the watch, I wouldn’t say the condition was poor either but it would’ve been more effort to have it returned.
1. Speed of transaction 2. Shocked when photos and descriptions of faults were shown. You guys are very thorough but honest in your comments. 3. The offer price was much better than anybody else. 4... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.
Contactgegevens
Verenigd Koninkrijk
- 0333 880 4483
- info@gadgetgogo.co.uk
- gadgetgogo.co.uk
3,7
Gemiddeld
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 38% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great price, terrible servie
Price quoted was great and I recieved the amount quoted.
Item was pristine with all original box and packaging, so no reason to downvalue.
Money paid in just over 1 week from posting.
Absolutely no communication, no confirmation my item had been recieved, no replies to emails and impossible to reach on the phone.
4 augustus 2025
What's not to love
What's not to love, great site, great choice, great delivery!
8 augustus 2025
Review zonder uitnodiging
Got my full quoted amount
Took a couple of days more than the 48 hrs quoted. But i got the full amount I was quoted, so can't complain.
8 augustus 2025
Review zonder uitnodiging
Good from start to finish
Good from start to finish, bit disappointing that it was downgraded but money sent fairly prompt
8 augustus 2025
Review zonder uitnodiging
Quick and easy good communication would…
Quick and easy good communication would definitely use this company again
6 augustus 2025
Fast service
Fast service, and easy transaction to my bank. I accept my downgraded price as it wasn’t in working condition. Thanks. Would use this website again.
4 augustus 2025
Review zonder uitnodiging
Not a bad service
Not a bad service. Expected to be low called abit from the initial offer. This seems to be the norm. Had to chase communication up quite a bit. Probably use again
4 augustus 2025
Easy and very simple!
29 juli 2025
Review zonder uitnodiging
Scam Company. Do not use.
Seems they have form for lying and making up things.
Sent me pictures of damage and dirt on my console (unlucky for them I had photos of when I sent it, they will reduce price and say it's due to condition of the item, yet my pictures prove it was in great condition.
Very unprofessional and they clearly have form of scamming people and damaging items.
DO NOT USE THIS COMPANY.
Reporting to trading standards.
Read and laugh at their reply....crying because I know my consumer rights and didn't "threaten" legal action or to involve Trading standards, it was a PROMISE. And a promise I have absolutely done. They are now involved.
Your lies and your attitude have brought this upon your very dodgy company, and judging by some of the other reviews left you have a back round of ripping customers off and telling lies. This is clear for all to see.
So keep crying your tears of victimhood, I'll see you in court xx
30 juli 2025
Review zonder uitnodiging
Antwoord van Gadget GoGo
Hi Arron,
We’re sorry to hear you were unhappy with your experience, but we feel it’s important to provide some clarity for anyone reading this review.
From the moment your device arrived, our team received an unusual volume of demanding emails from you, insisting on immediate payment, despite our clearly stated processing window of up to 48 hours. When a revised offer was made due to the condition of the device (which contained a significant build-up of internal dust and dirt), Whilst you initially accepted our revised offer, your communication escalated sharply.
You repeatedly issued threats of legal action, stated we owed you money under a “contract,” and gave ultimatums to pay by a deadline of your choosing. You also mentioned Trading Standards and made promises to leave damaging reviews and pursue compensation, even before the matter had been resolved.
While we are always open to resolving concerns professionally, your approach quickly became hostile and unreasonable. We made the decision to cancel the transaction and return your device at no cost, which we believe was the fairest outcome under the circumstances.
At Gadget GoGo, we pride ourselves on treating all customers with respect and expect the same in return. We stand by the professionalism of our team and how your order was handled from start to finish.
Kind regards
Gadget GoGo
Watch Downgraded Unfairly
Update after receiving my watch back:
I sent my Apple Watch Series 8, quoted at £135.90 in excellent condition. Gadget GoGo cut the offer to £81.54, claiming heavy scratches that I am certain were not there when I sent it.
They refused to provide photos showing the serial number alongside the scratches, and the photo they did share had all metadata removed so there was no date/time or device information. This means there was no proof the image was of my watch.
I have now received my watch back and taken detailed photographs of the condition. I cannot replicate the scratches shown in their original photos, which strongly suggests their images were either edited or not of my device at all.
I’ve escalated this to Citizens Advice for referral to Trading Standards, as I believe this reflects a wider pattern. I’ve since seen many reviews reporting the same experience.
I sent my Apple Watch Series 8, quoted at £135.90 in excellent condition. Gadget GoGo cut the offer to £81.54, claiming heavy scratches that I am certain were not there when I sent it.
After checking reviews, I can see many others have had the same experience with high quotes reduced once the item arrives claiming 'heavy cosmetic damage'. I’ll be escalating this to Citizens Advice and Trading Standards.
25 juli 2025
Review zonder uitnodiging
Excellent service
Excellent service. Easy to use. Prompt payment.
18 juli 2025
Review zonder uitnodiging
The BEST offer around
Wasn’t sure about this company as there were some bad reviews that worried me but honestly this company offer the BEST price around for your second hand device. I had a £10 reduction of my original offer for not having the charger which I knew would happen but they definitely pay out within 48 hours of getting your order. Sent off my Apple Watch on the 12th July, got my final offer on the 16th and received the money this morning 18th July. Very happy with the service and the money I got, will definitely return and recommend. Thank you so much!
18 juli 2025
Review zonder uitnodiging
Excellent service gave more for my…
Excellent service gave more for my Apple Watch than other sites
16 juli 2025
Review zonder uitnodiging
Highly recommend
Very good service. Giving me simple instructions on how to deliver and remove iCloud on device.
8 juli 2025
Review zonder uitnodiging
Second time I have used this site…
Second time I have used this site speedy payment for my mobile phone 😀
15 juli 2025
Review zonder uitnodiging
Super easy to send off my watch
Super easy to send off my watch. Once the watch was received I got a report/ picture explaining why my value had dropped and money was put into my back a few days later.
Great service, great price, would definitely use again.
14 juli 2025
Review zonder uitnodiging
Great easy transaction
Great easy transaction. Super quick payers. A slight drop in price but was expecting something anyway and it was still reasonable.
11 juli 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.