Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Toon meer
Bedrijf heeft geantwoord
Worst experience ever. Ordered a air filter and humidifier was promised next day delivery never came next day. 3 days later package arrived left on doorstep and when I arrived home was gone. Contacted... Toon meer
Bedrijf heeft geantwoord
Blender Blade and its housing on my GEEPAS food blender was badly damaged. I contacted GEEPAS Customer Service for help a replacement part. They responded promptly in spite of the fact that I had fail... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huishoudapparatuur winkel
- Aanrechtwinkel
- Elektrische apparatuur groothandel
- Elektronicabedrijf
- Kookwinkel
- Stofzuigerwinkel
Geschreven door het bedrijf
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Contactgegevens
Verenigd Koninkrijk
- geepas.co.uk
3,8
Goed
4K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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This company make it impossible to…
This company make it impossible to speak to anyone, we ordered a black kettle and toaster but they've sent cream instead, having a telephone number is all well and good but someone needs to answer it
1 juli 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Ian ,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by receiving the incorrect item and for the frustration caused by your experience contacting us. This is not the level of service we aim to provide.
One of our customer support representatives is already in contact with you and is actively working to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to put things right.
Kind regards,
Geepas Customer Support
Very disappointed
Very disappointed. I ordered a tower fan on Thursday for next day delivery but no email and nothing arrived. After emails and messages I got an email on Monday that the order has been cancelled due to no stock. Even after paying we were without our item for 4 full very hot days and only to find out it's been cancelled. You should never have processed my order if you were short on stock. Now I have had to pay double the price as every item in the market has doubled in cost and I am having to wait for another 4 days to get another item. Highly disappointed and very frustrated. Also the customer service was of absolutely no help.
25 juni 2026
Antwoord van Geepas UK
Hi Gayatri,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
Highly reccommend
I hesitently wrote to Geepas when a lid to an appliance broke. I was not even expecting a response. Not only did they respond within 2 working days but kept me fully updated on the progress to my request. I would buy their product without a doubt in future because of their excellent customer service, communication skills and responsiveness. Thank you.
30 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Mrs.Gill,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had a positive experience with our customer support team and that we were able to assist you promptly.
Your kind words about our service, communication, and responsiveness mean a great deal to us. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
I ordered fan still not recieved it…
I ordered fan still not recieved it took me 4 attempts to get hold of someone just to be told it’s been cancelled but I still had to pay for the fan through clear pay cos they won’t cancel it without this company letting them know never again!!
25 juni 2026
Antwoord van Geepas UK
Hi Tasha,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Muhammad,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet your expectations. We're delighted that you're happy with your purchase and found it to be quiet. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Made an order for next day delivery
Made an order for next day delivery, it didn't come. I messaged you the following day and the day after that and got no reply.
25 juni 2026
Antwoord van Geepas UK
Hi Sandra ,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Fast delivery
Fast delivery. Trust company and they did what they mentioned on website. Great .
24 juni 2026
Antwoord van Geepas UK
Hi Nay,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Gareth,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with your order and your overall experience. It's always rewarding to know that our products and service have met your expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Nothing extraordinary
The next day delivery at their portal is a scam. Next day after 24 hours they didn't even know where the product is. Also I don't find much difference in their fan n Amazon badics. Both feel same.
24 juni 2026
Antwoord van Geepas UK
Hi Akash,
Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.
Kind regards, Geepas Customer Support
Next Day delivery is totally not true
Next Day delivery is totally not true. Its been 6 days I have not recieved my order with very poor customer service.
23 juni 2026
Antwoord van Geepas UK
Hi Yousaf,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Absolutely disgusting awful company
Absolutely disgusting awful company. Take money and never post item . Numerous unanswered emails , no contact information, no way to communicate appropriately regarding issues. Don’t ever buy from these scammers.
26 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Tracey,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Dire Company!
I placed an order on the 20th June and have had correspondence about delivery information other than a tracking number which doesn't work. There are no direct links to track your order and whne you click on "Track Order" on the Geepas website it says Page Cannot Be Found! As for the next day delivery - what a load of tripe! Will be requesting refund - dire service!
29 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Customer,
Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.
Kind regards,
Geepas Customer Support
Wonderful tower fan.
Ive been looking for a tower fan for a few days. I was wanting a fan that was reasonably priced and had next delivery. I came across this company which searching and I'm glad I did.
The prices I thought were reasonable and offered next day delivery.
I bought two. They were delivered the next day and came well packaged.
It was straightforward to reassemble the base and to attach it to the tower.
This unit is light enough so it can be easily moved around. Theres a handle on top which helps to make it very portable.
It also as a remote, which is handy to increase or decrease fan speed, change the modes or stop/start the oscillating. It as a timer so it will turn off after a given time, handy when in bed.
There is a slight sound from the fan which i don't have any issues with and compared to others I've heard its quieter.
It puts out a powerful breeze which has been such a relief with the amazing weather we're having.
I also bought one for my parents who are in their 80s, due to the light weight and easy to operate. They like it and found it such a relief to feel a lovely breeze.
I would definitely buy from this company again.
24 juni 2026
Antwoord van Geepas UK
Hi Nick,
Thank you for your wonderful feedback. We're delighted to hear you're happy with the quality, value, next-day delivery, and ease of use of your tower fans. It's great to know both you and your parents are enjoying them.
We truly appreciate your recommendation and look forward to serving you again.
Kind regards,
Geepas Customer Support
Bought a coffee maker
Bought a coffee maker. Fast delivery. Extra discount. Fantastic product.
19 juni 2026
Antwoord van Geepas UK
Hi Shaun ,
Thank you for your fantastic feedback. We're delighted to hear you were happy with the fast delivery, great discount, and your coffee maker. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Saira,
Thank you for your wonderful feedback. We're delighted to hear that you were happy with our good and timely service. We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Their service is excellent
Their service is excellent, very punctual
and they care about your purchase, they
help you all the way towards their product
satisfaction.
12 mei 2026
Antwoord van Geepas UK
Hi Mohan,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Next day delivery and warranty
Next day delivery and warranty, the items I purchased are top quality products
19 juni 2026
Antwoord van Geepas UK
Hi Kelvin,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the next-day delivery and the quality of your purchase. We truly appreciate your support and hope you continue to enjoy our products.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Rackel,
Thank you for your positive feedback. We're delighted to hear that the product met your expectations and was exactly as described. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Upender,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Garry,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the product, our service, and the on-time delivery. We truly appreciate your support.
Kind regards,
Geepas Customer Support
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