Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Toon meer
Bedrijf heeft geantwoord
Worst experience ever. Ordered a air filter and humidifier was promised next day delivery never came next day. 3 days later package arrived left on doorstep and when I arrived home was gone. Contacted... Toon meer
Bedrijf heeft geantwoord
Blender Blade and its housing on my GEEPAS food blender was badly damaged. I contacted GEEPAS Customer Service for help a replacement part. They responded promptly in spite of the fact that I had fail... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huishoudapparatuur winkel
- Aanrechtwinkel
- Elektrische apparatuur groothandel
- Elektronicabedrijf
- Kookwinkel
- Stofzuigerwinkel
Geschreven door het bedrijf
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Contactgegevens
Verenigd Koninkrijk
- geepas.co.uk
3,8
Goed
4K reviews
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Antwoord van Geepas UK
Hi Naveen,
Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with your purchase.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
Blender Blade and its housing on my…
Blender Blade and its housing on my GEEPAS food blender was badly damaged. I contacted GEEPAS Customer Service for help a replacement part. They responded promptly in spite of the fact that I had failed to register the machine for guarantee purposes. Replacement part was sent in quick time and my blender is now up and running.
4 juli 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Badat,
Thank you for your fantastic feedback. We're delighted to hear that our customer service team was able to assist you promptly and that your replacement part arrived quickly, getting your blender back up and running.
We truly appreciate your kind words and your support.
Kind regards,
Geepas Customer Support
Save yourself the stress
Products look good, Prices look good but trying to get what you've paid for has been impossible thus far.
I've been waiting for tracking information and actual delivery for over a week on a 'Next Day' delivery item, getting a response from customer service is a painfully slow process and when you do get a reply they completely ignore the information you've supplied several times previously.
I'm raising a claim for refund through PayPal as it seems to be beyond this company to send me what I've paid for.
Will not use them again.
UPDATE.
WOW!!! A reply to my review within 10 minutes!!! If only you'd respond to the email communications as quickly or even rectify the issue and deliver my item which was ordered on the 30/06/2026 for next day delivery.... We're now on the 06/07/2026 and I've still not got dispatch and tracking details. Deliver it or Refund, it's how business works and you don't get bad reviews.
6 juli 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Dear Customer,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Highly satisfied with the customer…
Highly satisfied with the customer service team for their timely response and delivery.
6 juli 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Mithu,
Thank you for your wonderful feedback.
We're delighted to hear that you were highly satisfied with our customer service and that our timely responses and delivery met your expectations. Your kind words mean a lot to us and motivate our team to continue providing the best possible service.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Colin,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you're happy with the quality of our products and the quick delivery.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Adeel,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were happy with our service.
Kind regards,
Geepas Customer Support
Faulty products
Faulty products, not worth the prices, like Temu shit quality. Bought a 100£ mixer grinder used once , second time the machine doesn’t work, I tried to contact the customer service, which is very shit service , they are asking videos of the product,which I sent them but the video doesn’t work they say. I have been chasing them but as usual no response.
25 juni 2026
Antwoord van Geepas UK
Dear Ali,
Thank you for your feedback. We sincerely apologise that your experience did not meet your expectations and for the frustration and inconvenience this has caused. This is not the level of quality or service we aim to provide.
One of our customer support representatives is already in contact with you and is actively working to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to put things right.
Kind regards,
Geepas Customer Support
Geepas : Quality and Efficiency
Geepas are a very efficient company; I ordered one of their 12" table fans recently (GF21179UK) and it arrived swiftly and packed extremely well. The fan itself is a high quality item and very effective in this hot weather. Their customer service was excellent too, and I would recommend them and the fan to anyone. Thank you.
2 juli 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Kevin,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you were pleased with the quality of your fan, the prompt delivery, and the support provided by our customer service team.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Customer service needs improvement
I ordered a Geepas fan with next day delivery. The fan arrived 3 days later. Having queried this, Geepas offered to refund the delivery cost. However of two weeks of chasing and no response from customer service regarding the refund, decided to rate the customer service low.
Well, if there are possible issues with the courier then, that should be highlighted during the purchase or don't set that expectation that it will be next day delivery. Offer an cheaper alternative as an delivery option.
Also the issue was with the fact that the customer representative indicated that a delivery refund was an option and then I had to chase up multiple times for an update. It will be 3 weeks soon and I am still yet to receive the refund
22 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Dear Customer,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Customer,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you were pleased with the delivery and the quality of the product.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Hamza,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you're happy with the quality of your Geepas fan.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwoord van Geepas UK
Hi Francis,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were pleased with the fast delivery.
Kind regards,
Geepas Customer Support
Great service …
I had a problem with a toaster I bought 3 months after purchase, Geepas we’re happy to replace it with a new one. Good communication kept me up to date a great service provided.
28 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Customer,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were happy with the service and support you received.
Kind regards,
Geepas Customer Support
Order arrived before I blinked…
I ordered and parcel arrived before I blinked. Well packed with items and instructions booklet. Yet to try the machine
26 juni 2026
Antwoord van Geepas UK
Hi Mrs Khumalo,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Geepas Customer Support
I would give minus stars .
I would give minus stars .
Refund still not arrived.
Scammers and con artists
26 juni 2026
Antwoord van Geepas UK
Hi Tracey,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
At last a Customer Service dept that cares!!
I was very stupid and managed to destroy the plastic cap from my Geepas blender. I didn't need to buy a whole new blender, so I contacted Geepas customer services. They were absolutely brilliant and efficient. Maneesh, Freya and Arjun all helped me and were very kind.
13 juni 2026
Review zonder uitnodiging
Antwoord van Geepas UK
Hi Karen,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that our customer support team was able to assist you.
Kind regards,
Geepas Customer Support
Don't believe everything on the site!
Order put in on a Friday Payment taken..next day delivery woohoo!
But unfortunately come Tuesday got a cancellation email saying item not in stock we will refund you..
Why take an order knowing item isn't in stock??? Pathetic that.
26 juni 2026
Antwoord van Geepas UK
Hi Amin,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
Did not received my fan
26 juni 2026
Antwoord van Geepas UK
Hi Mirza,
Thank you for your feedback. We sincerely apologise that your fan did not arrive as expected and understand how disappointing this must have been. Please accept our apologies for the inconvenience caused.
We can confirm that your refund has now been processed. We appreciate your patience throughout this matter and hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
receiced defective item
26 juni 2026
Antwoord van Geepas UK
Hi Sujith ,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by receiving a defective item. This is not the standard of quality we strive to provide.
We can confirm that your refund has now been processed. We appreciate your patience and apologise again for the inconvenience caused.
Kind regards,
Geepas Customer Support
Shocking
1. Next day delivery not fulfilled
2. Took 6 days to cancel an order
3. Their website does not allow an order to be cancelled, but states they can be contacted via chat, call or email. There is no chat service available so their website is misleading.
4. They listed the item as in stock on their website but after 6 days my order was not fulfilled, due to what they stated as a error on their end.
5. When you click on track on their website, the website link breaks and doesnt work.
Overall a shocking experience and one I shall never return to.
26 juni 2026
Antwoord van Geepas UK
Hi Sameer,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
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