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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was at first having trouble with logging into the email to get the verification code. I got help and they were very quick and easygoing with everything. They helped and gave me new login details, wh... Toon meer

Beoordeeld met 1 van de 5 sterren

Order an account with a promised total value of 100,000 primogems, or basically for a total of 550+ pulls. The account arrived, only for me to see less than 350+ pulls total. Sent a message to support... Toon meer

Beoordeeld met 1 van de 5 sterren

This isn't the first time I got screwed over. I bought an account that didn't even have what was being offered. Now this time, I didn't receive what was supposed to be delivered a week prior. I emaile... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What made my experience great was how fast they usually are and how easy it is to use this website. And this company/website does what most other companies (other than Steam) cannot get right: Custome... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder
  2. ook in
  3. Computer & laptop accessoires
  4. Hobbywinkel
  5. Videogamewinkel

Geschreven door het bedrijf

Buy Genshin Impact reroll, starter and endgame accounts with Primogems and Wishes. Instant delivery, secure checkout and 24/7 support. GamesBay (GenshinAccountsBay.com) is a legit store trusted by 250,000+ customers since 2022.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

501 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,2

Alle reviews

(501)

92 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience. They gave me an account in the wrong region with less currency than advertised — blatant false advertising. When I sent video evidence of the issue, support completely ghosted me. Seems they do this to most customers. The only reason this site has so many 5★ reviews on their website, is because they try to buy off unhappy customers with discounts in exchange for a “good” rating. I’m also pretty sure they remove negative reviews. I ended up disputing the payment with my bank, and I strongly recommend others do the same if you also receive a product that doesn’t match the description. Stay away from this site - blatant scam.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You don't get what they say it is.

Ordered something from them and it was COMPLETELY different from what it was said to be initially, support keeps answering to me with the same things and not considering what I tell them, and they keep on saying "We checked".

20 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Achat d'un compte Genshin AR15…

Achat d'un compte Genshin AR15 Arlecchino + Signa.
Je reçois un compte AR47 sans Signa.
Bien sûr même en fournissant une preuve vidéo, ils ne répondent pas et font le mort. (Donc pas de refund, fin si mais il faut faire opposition à la banque)
Sans oublier qu'ils delete les avis négatif sur leur site ^^

11 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ayer compre con un amigo 2 cuentas del…

Ayer compre con un amigo 2 cuentas del genshin y compramos la versión de eu y hoy nos a llegado da de américa no hemos puesto en contacto con ellos y a mi amigo le han amenazado con que si reclama o hace algo tendría problemas legales... lo primero me pueden comer la polla a si de claro no pueden tomar ninguna acción legal ya que no están haciendo algo legal y lo segundo es robo y estafa... moraleja ante la duda siempre mirar trustpilot antes de comprar en paginas nuevas para evitar estos problemas

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers

I bought an account on the server in Europe, and they sent me one from the server in America, I asked them for the change and their response was that since the account worked they did not take care of their own mistake because "according to the policies" they are not responsible. And on top of that they threaten to go to court if I return the charge they have made me, when they have defrauded me by sending me an account that is not the one I have bought. Of course, "We are not responsible if the information you put on the page is wrong."

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Threatening to sue for $14+

they’re threatening to sue me for a refund that doesn’t exist. I’ve been buying from them since 2023 never really had an issue, but this year I realized how unprofessional they are. Two months ago I bought three $8 accounts, one was banned, one worked and the other didn’t exist. I joined their discord so I could get some help, none, shut down. I went on the website but they only shoved their FAQ in my face the whole time and then I finally emailed them and never got an answer back about my refund or helping me with the account.

Now they’re threatening to sue about an account in July, I bought two accounts in July. They haven’t told me the specifics, the two accounts are from different games. They threatened to sue under debt claim. I genuinely don’t know if they’re bluffing or what.

So I suggest you don’t buy from them, they used to be good and even if you get what you paid for, I wouldn’t recommend buying from them again.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers

Scammers

He comprado muchas cuentas, la mayoría han ido tal y como deberían ir lo cual está bien... El problema viene cuando la propia página tuvo problemas, rechazó mi tarjeta y hasta ahí todo bien, sin más, no compré el producto.
Ahora me están reclamando 50 dólares o, según ellos, vamos a los juzgados. Me parece genial, buena suerte probando que me habéis dado una cuenta inexistente la cual ni me ha llegado ni quiero que me llegue ahora. No recomiendo para nada el uso de esta página, te ahorra mucho tiempo farmeando en ciertos juegos y eso está bien pero no vale la pena si te metes con gentuza. Literalmente me han llamado SCAMMER en un correo personal por no pagar algo que no debo.

SOIS. BASURA.

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Accounts never hold what they promise

Accounts never hold what they promise

Biggest issue is that I accident seemed to get money back for some accounts I bought - after they sent a threatening email immediately paid back after I found out what happened- this was months ago and now I get a new threatening email telling me to pay even though I already did months ago.

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t buy here

i’ve bought here a couple of times and now i regret my 5 star review.
first of all, they advertise products that you really won’t get, for example, the 700 wish genshin account, you’ll get 500 wishes or so.
they advertise their “post purchase support” which is basically non existent, first of all, the website is pretty bad itself, 1 page says the email for support is help@genshin…. and another one says support@genshin… and it’s just confusing, because i’ve sent emails to both of them and got no reply in either. they only reply in the website live chat, and they won’t help you at all.
overall, i didn’t get what i paid for.

5 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they delete 1 star reviews from their website

they delete 1 star reviews from their website so make sure to read trustpilot reviews, buying here means you have a 50/50 chance of getting what you actually pay for, and if you don’t get what you paid for, they’ll just tell you shit about their refund policy and call it a day and scam you.

8 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS

SCAMMERS! BEWARE!

I purchased a account from this website and they didn't deliver as advertised.

After I emailed the support they refused to refund me for their mistake and only offered a 30% discount on my next purchase.

But why would I purchase again from them when they scammed me and refuse to correct their mistake?.

3 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They have a shit refund/exchange…

They have a shit refund/exchange policy.
i had ordered an account on a europe server, that advertised 450 rolls, i only got 320 rolls and they tried lying their way around the rolls being the right amount and they were just distributed between fates and primogems (not true, the total was 320, not 450) the advertisement said “74.000+ primogems” meanwhile i got slightly more than 40.000.
they refused to exchange my account even though it was the wrong server and it was their mistake for delivering the wrong one, and i’m disappointed since my first experience here was pretty good. i don’t reccomend.

4 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont buy an account there

I bought an account a few days ago and it didnt come with a real login and then the support ghosted me completely and then i got an email today that its all my fault that the account is lost. In the end i wrote an honest review but any 1star review gets deleted on this shitty website

5 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficiency at its finest

Quick, efficient, helpful and spot on with the accounts. Ive purchased multiple accounts for specific games and none were banned. I would advise certain games have a much stricter policy on things like this, so understand what you're buying. But my experience so far has been awesome!

2 september 2025
Review zonder uitnodiging

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