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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was at first having trouble with logging into the email to get the verification code. I got help and they were very quick and easygoing with everything. They helped and gave me new login details, wh... Toon meer

Beoordeeld met 1 van de 5 sterren

Order an account with a promised total value of 100,000 primogems, or basically for a total of 550+ pulls. The account arrived, only for me to see less than 350+ pulls total. Sent a message to support... Toon meer

Beoordeeld met 1 van de 5 sterren

This isn't the first time I got screwed over. I bought an account that didn't even have what was being offered. Now this time, I didn't receive what was supposed to be delivered a week prior. I emaile... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What made my experience great was how fast they usually are and how easy it is to use this website. And this company/website does what most other companies (other than Steam) cannot get right: Custome... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder
  2. ook in
  3. Computer & laptop accessoires
  4. Hobbywinkel
  5. Videogamewinkel

Geschreven door het bedrijf

Buy Genshin Impact reroll, starter and endgame accounts with Primogems and Wishes. Instant delivery, secure checkout and 24/7 support. GamesBay (GenshinAccountsBay.com) is a legit store trusted by 250,000+ customers since 2022.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

502 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,2

Alle reviews

(502)

92 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This platform has been one of the best…

This platform has been one of the best experiences anyone can have playing the mobile games they support it’s not your average service it’s a service that gives and services your experience giving a euphoric feeling throughout the experience too improves gameplay and strategy if you have played the games over the years and with this you can dive into events and any other super cool comebacks or new releases and characters. I’ll drop a bag every time best believe that and Gods speed and always to have the most fun in life as on the games.

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam :(

Order an account with a promised total value of 100,000 primogems, or basically for a total of 550+ pulls. The account arrived, only for me to see less than 350+ pulls total. Sent a message to support only for the AI to tell me that I’m incorrect. What a scam..

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete scam on account value / How to get a full refund here!

Be careful, this website deliberately lies about the actual value of the accounts they sell. I bought an account advertised with a "100k+ primogems value". After a strict mathematical check of the entire inventory (Intertwined Fates + Acquaint Fates + raw primogems) and with the Pity counter strictly at 0, the account only contained 91,463 primogems. Nearly 10% of the promised product is missing. This is a clear case of false advertising and deceptive commercial practice.
Their customer service completely ignores complaints, but you should know that you can get your money back legally and for free without dealing with them.
REFUND PROCEDURE FOR EVERYONE WHO GOT SCAMMED:
Do not waste your time trying to contact the website. Contact your bank or credit card issuer immediately. Ask them to initiate a "CHARGEBACK" (retro-charge) procedure under the official reason code "Merchandise not as described" or "Not as advertised".
This is a mandatory international process managed by Visa and Mastercard. Your bank will directly pull the funds back from this fraudulent website's bank account and credit your money back. On top of that, the website will be hit with heavy penalty fees by the payment networks. Do not let them keep your money! (Edit: you need some screenshot as proof)

13 oktober 2026
Review zonder uitnodiging
Logo GamesBay

Antwoord van GamesBay

We’re sorry to read this. Every message we receive gets a reply from our team, so this isn’t the experience we want anyone to have.

We can’t match this review to an order, so please email support@genshinaccountsbay.com with your order number. If our reply landed in your spam folder, it should be there too.

As soon as we have your order number, we’ll look into both purchases and sort it out.

🎮 The GamesBay Team

Beoordeeld met 1 van de 5 sterren

don’t trust this company

This isn't the first time I got screwed over. I bought an account that didn't even have what was being offered. Now this time, I didn't receive what was supposed to be delivered a week prior. I emailed and tried to get in contact with the support team, asking for a refund, but received no response. I will not be buying from these guys ever again and highly recommend you DON'T either. There are much better sites to buy from that won't scam you like this one.

7 oktober 2026
Review zonder uitnodiging
Logo GamesBay

Antwoord van GamesBay

We’re sorry to read this. Every message we receive gets a reply from our team, so this isn’t the experience we want anyone to have.

We can’t match this review to an order, so please email support@genshinaccountsbay.com with your order number. If our reply landed in your spam folder, it should be there too.

As soon as we have your order number, we’ll look into both purchases and sort it out.

🎮 The GamesBay Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

I was at first having trouble with logging into the email to get the verification code. I got help and they were very quick and easygoing with everything. They helped and gave me new login details, which ended up working. Everything is always legit. I’d recommend, as I’m always purchasing from them.

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

When I hit a problem trying to use an…

When I hit a problem trying to use an account I bought for JJK Phantom Parade, I contacted support and they were very fast, friendly, patient, and understanding. They went above and beyond to help me and take my experience the best it could be.

29 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

My only problem is that they don't…

My only problem is that they don't advertise what they promise. I would buy a $45-$50 account that promises 90k or 100k, but when I log in, I see little of what I was hoping to get. They talked to me about the account bonuses, and I wasn't gonna hear it. If there are bonuses, specify clearly about it. Because a lot of us Buyers won't care or read, and are expected to get what we paid for. That is all.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Let me start of by saying I came across you guys on ChatGPT for marvel ideas and let me say I had my thoughts. But overall this website is amazing especially for me buying a first beginner account I got truly what was described and for sure I’m going to go bigger

26 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible service

Horrible service. Paid 50 dollars (i know)
for an account, just to get an account I didnt pay for and got scammed. I tried reaching out to customer service and they ghosted me because they couldnt refund me or exchange the account they gave me for one I actually paid for. Misleading and scammy.

17 september 2026
Review zonder uitnodiging
Logo GamesBay

Antwoord van GamesBay

Hey! 👋

Thanks for sharing your feedback with us. We're sorry to hear that your experience wasn't the one you were hoping for.

We'd really appreciate the chance to learn more about what happened. If you could send us a few more details, we'll gladly investigate and see what we can do to help.

You can reach us anytime here: https://genshinaccountsbay.com/contact-us/

Thanks, and we hope to hear from you soon! ✨

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