GamesBay Reviews 

Scammed me out of 57 usd. I bought an account and didn’t receive the character they said would be on the account. Talked to customer service and it was horrendous. In the past they offered me an exchange, now they won’t? They deleted my review on their site so I’m reviewing here. Do not trust them. They used to be trustworthy but have fallen to shit. I wanted to sue but I’m a minor and unsure how. It’s false advertising and f**king disgusting.

Ts sucks

I bought an account over 2 years ago, and I had it and played with it for a long time, spent money on it etc. suddenly I could no Longer access the account, it wasn’t banned. But I suppose somebody took control of it. I think how it goes is that they sell a starter with privileges to you, they have you grind for them and then they provoke all access. Besides, some of my friends said that they tried to access a genshin account they bought, waited a few months and the screeen still says “too many requests”. Customer service is shit. Don’t trust them.

Its a complete scam
I bought a starter account with 3 limited 5 star characters the account i got has just two 5 star characters and after i reached them and asked to send me what i paid for or if they don’t have refund me they didn’t accept and now they don’t even answer my emails and exactly after one day that i bought the account today i can not even login to the account it is scam be careful not recommend this at all.

Save your money and time. This company (seems to be a single guy named Mike), are intentionally advertising the accounts sold on this site as having more than they actually do. You will get anywhere from 20-30% less value than clearly advertised, delivery will take way longer than clearly stated, and when you raise concerns, a bot responds instantly with an explanation of why the account you received does actually match the description (it doesn't). When you push the issue further, they will repeatedly gaslight you and attempt to make you feel stupid with nonsense explanations. Just save yourself the trouble and avoid this shady practice.

Bought a genshin account for 55 usd it was supposed to have 100k primogems ending up having 60k and support does shit

They never sent me the account I payed for after waiting for many hours and I never got a refund so I’m using this to say don’t do it and GameBay where’s my account?
I’ll delete it when I get my account

It claims it will be instant: it isn’t
It then claims it will be hand delivered in 24h: it won’t be
Guess what: you aren’t allowed to cancel and get a refund either.
They likely won’t even deliver the account advertised. And even then, guess what, no refund.
There’s one thing they won’t have difficulty doing though. And that’s spamming your email with rubbish.
AVOID

Unprofessional website with 0 respect, spams your email if you have anything in your cart, gives wrong orders. They have several different options for a said game, yet can’t give what’s promised, i refunded and they threaten with legal proceedings absolutely embarrassing, there are way better websites out here under no circumstances would i ever recommend this unprofessional website.

I bought an account for Jujutsu Kaisen Phantom Parade on the European server. Spent around 8€ roughly. The offer for the price was great and was looking forward to it. However, when I got delivered the account to my email and when I tried logging into it in the game and into outlook for the first time, both the game and Microsoft informed the account had been blocked due to suspicious activity, meaning it had security issues before it was delivered to me. I tried talking to support about it, on the live chat on the website, and on 2 different emails, I got the same answer thrice. They said they are not responsible for what happens to the account after the delivery, and that they were willing to compensate with a 30% discount code. The problem is, I lost 100% of my money, not 30%, they weren't willing to even check the email I sent them properly with evidence, they just said they couldn't help and took my money. Terrible, beyond terrible customer service.

I bought an account for $24.99 and the listing clearly advertised “5500+ Rainbow Diamonds” as its own separate item, along with “1+ Random EX Character,” “1500+ 4 Gold Fragments,” and “80+ 4 Characters.” Based on that, I expected each listed amount to be accurate on its own.

What I actually received was 4,976 rainbow diamonds and only around 900 4-star gold fragments, both of which are below what was advertised.

I contacted support immediately and was told the listing was still accurate because the “total value may include other in-game items or equivalent currency.” That explanation does not match what was delivered or how the listing is written. There were no extra diamonds in the mailbox, no banner-specific currency, no exclusive summon tickets, and nothing else that made up the difference.

Support also gave me the exact same copy-pasted response in both live chat and email, even after I pointed out the issue, and I have not received any actual resolution.

I also tried leaving a 1-star review on their website. It showed as submitted, but it never appeared publicly, which raises concerns about how reviews are being handled on their site.

My issue is not minor missing extras. Multiple specific advertised amounts were not delivered, and the explanation provided does not match either the listing or the actual account. If these numbers are estimates or part of a combined value system, that needs to be clearly stated instead of being presented as separate guaranteed amounts. Based on my experience, I would avoid this site.

I placed Order #37744 with GenshinAccount, but the account I received was not as described.

The listing promised:

100,000+ Astrite
140+ Lustrous Tide
52+ Radiant Tide
20+ Forging Tide

However, the account I received only had:

82,002 Astrite
19 Radiant Tide
0 Forging Tide

This is significantly different from what I paid for, and the actual value of the account is far lower than advertised.

I contacted their support requesting a refund, but I have not received any response.

At this point, I am requesting a full refund. If the issue is not resolved, I will proceed with a chargeback and consider further action.

I do not recommend this seller due to misleading descriptions and lack of customer support.

scammers the worst thing I've done in my life

2 WEEKS WAITING, 2 AND THEY SAY THEY ARE GONNA DEMAND ME IF I REFUND MY MONEY (Thing that they can't do) OH COME ON

⚠️ Warning – Misleading account and inaccurate description

I purchased a Genshin Impact account from this website.

What was advertised:

- Female (Lumine)
- 85,500 primogems
- 126 standard wishes and 64 limited banner wishes

What I actually received:

- Male character (Aether)
- Around 48,000 primogems
- About 110 standard wishes and 60 limited banner wishes

This is not a small difference, but a completely different product than advertised.

Customer support was very slow and only responded after the account was used, refusing to provide a proper solution.

Because the account was not suitable, I had to sell it at a loss.

Be careful before buying from this site.

I’ve had nothing but good experiences tbh

Great site am enjoying the game as no other can offer :)

BUYER BEWARE! I bought their most expensive account for the game Wuthering Waves with what they said had 100,000+ astrite (the summoning currency) and it came with 46,000. I got a $3 account after paying $60. they have not replied to any of my emails and now im forced to do a chargeback with my bank!

A picture would have been more expressive than words, but the experience was and is excellent.

I bought a limbus company from them and have yet to receive an actual account. I can't tell if they are scamming me or don't care to help a first time customer access the item they purchased. I do NOT recommend the store for anything.