GamesBay Reviews 

mejor servicio muy confiable los tecomiendo 100%

They sent me the wrong order twice did not honor there terms of service or did they respond to my emails do not order from them

Quick delivery. Reliable

Got everything I ordered only one account out of the three took a couple hours and the other two came in immediately

I don’t recommend this company at all. I ordered a product that only had half of what was advertised and to get into the account to even view it I had to change the password. Since I did that, they now can’t provide a refund or a different account when I had no choice but to change it to access the account in the first place. Their customer service is a joke that likes to threaten legal action if a dispute is filed, when they’re the ones scamming people to begin with. If you’re looking for a good reliable vendor go elsewhere because this is not it.

They sent the wrong order and did nothing about it . I paid 40$ for something I don’t even have . No type of discount or anything . Beware

To access the account, you have to change the email, but after changing it and logging in, it turns out to be a completely different account from what was described in the product. When you contact them, they just say they can’t do anything because you changed the email, and then they keep ignoring you. This is a scam — do not buy it under any circumstances.

I think this is a great website, although I've heard there were many scams, I still have received all my purchases with either extra primogems or the amount I paid for. Other than the one account which came a week later due to high demand, everything has been given less than 24 hours within purchase

I purchased a Seven Knights Re:Birth Starter Account (KOREA) for $13.99, which was advertised to include 70,000+ Rubies, 600+ Summon Vouchers, 100+ Rate Up Summon Vouchers, and 1+ Legendary Character.

However, the account I received only had around 47,000 Rubies and far fewer tickets than promised. This is completely misleading and unacceptable.

I expected to receive exactly what was listed, but instead, I got something much less valuable. I’ve requested either a full refund or the correct account with the advertised resources.

Buyers, be careful — make sure you get what you paid for.

Bought 2 high price accounts for a game with high amount of pulls advertised and both had a 10th of what was advertised, the support is nonexistent and they don't even bother to remediate the issues despite not using any ressources, not changing credentials (leaving the accounts as i got). They refuse to change the products to what they advertised. Long story short, they are scammers.

Scam avoid! You will not get what your bought.

SCAM !!!!
I was supposed to get 36k gems on my account but only got 6k.

It's a real scam don't buy ::

C'est carré ⬛️

Compte acheté ne correspondant absolument pas à la description, et en plus, ils mettent une éternité à répondre pour finalement m’annoncer qu’aucun remboursement ni échange avec un compte équivalent n’est possible alors que ils sont clairement en faute.

Got what I bought for and now have a new account to play with 10/10 would go back and buy again

Ich habe über genshinaccountsbay.com einen Wuthering Waves Starter Account (EU) gekauft, bei dem laut Beschreibung folgende Inhalte enthalten sein sollten:

- 45.000+ Asterite
- 5★ Character Selector Ticket (ungelöst),
- Charakter-Level zwischen 5 und 30.

Nach dem Kauf und Einloggen stellte ich jedoch Folgendes fest:

Es waren nur 40.985 Asterite auf dem Account, also deutlich weniger als angegeben.

Das 5★ Ticket wurde bereits benutzt und war nicht mehr verfügbar.

Der Charakter war bereits über Level 40, obwohl etwas anderes versprochen wurde.

Ich habe den Support direkt kontaktiert und den Fall mit Screenshots belegt.
Statt einer Lösung oder einer Gutschrift bekam ich lediglich die Aussage, der Account sei „so wie beschrieben“.
Auf die klaren Abweichungen von der Produktbeschreibung wurde nicht eingegangen.

Ich habe nichts an dem Account verändert und war auch bereit, ihn im Originalzustand zurückzugeben – aber es wurde keine faire Lösung angeboten.

Angesichts dieser Erfahrung schließe ich mich den vielen negativen Bewertungen hier auf Trustpilot an:

Diese Seite arbeitet nicht transparent und geht nicht ehrlich mit Kunden um.

Ich kann nur dringend davon abraten, hier etwas zu kaufen.

Der Kundensupport lässt auch zu wünschen übrig, man bekommt teilweise nicht mal eine Antwort und wird einfach ignoriert.

Sehr schade, dass manche „Unternehmen“ in 2025 immer noch nicht Kundenservice groß schreiben. So kann das auch nichts werden mit dem Business.

I bought an acc 5 days ago and yet i still have nothing, 50€ wasted into nothingness. The support is incompetent and stop replying after your 3rd message.

AVOID THIS AT ALL COST

Scammed me,

I bought a genshin account for europe with 80000 primo gems,
They sent me an american server account with 50000 gems only...
Then when I told them, they said that its correct and that if I chargeback they will sue me.
And then they changed the password to the account so I couldn't access it anymore... filing a dispute with my bank.
(I have ordered multiple times from there, but this time they scammed me)

Gave me the wrong server, i emailed them they respond with an ai generated email and tell me that i cant refund, but what is there to refund when i didnt even get what i ordered. Dont recomment to buy from here at all they try to offer you a 30% discount just so you can shut up, now theyre obviously ignoring me like many others have experienced, dont buy from them.. also theyre deleting baf reviews from their site