Getspyfocus Reviews 178

I saw the slick advertisement on YouTube and was sold. Ordered 3 cameras and when I placed order through PayPal the company then offered a 4th camera at half price, and of course I took that offer and paid a little over $96 total.
I’ll now start with the bad.
Took 21 days for cams to arrive.
Pamphlet instructions are confusing.
App to run cams is not intuitive and crashes often.
If someone walks by camera it’s blurry.
Battery life is only 15 minutes so it needs a constant power source.
Magnet to hold camera on mount is weak.
Now the good….
Contacted Company via email and got response in two days.
They don’t offer a return slip or pay for return shipping and stated they would refund me $48 and I could keep the cams. I countered and told them I would accept a refund of $70 and keep the cams and they accepted my counter offer.
The $70 was credited to my PayPal account the next day and was in my checking account a day later.

I now have 4 useless cams of which I paid $26. Don’t know what it would have cost to ship them back but I’ll take this loss as a lesson learned!

If you want one of these go on ebay and buy for about £10.
Buying on their website for £39.99
Is a rip off.

Very flimsy product, badly packaged (squashed box) and no written brochure included. Online website for apps not written in English. Their website claims ‘full refund’ but they refused to pay for postage back to them (does not say customer to pay on their website) and insisted we pay that. Would not recommend them.

Got taken in by the youtube advert saying engineered by a couple of UK fellas, so glad I saw these reviews.
Returning now to get a few more Foscam cameras.

SCAM SCAM SCAM

stay away . It’s a scam.
They have been taking money from my account over and over again without my permission. Every time I complain , they refund and a few days later they take the money back again , even though my order was cancelled but they still charged me for it . Stay away ! I have having a nightmare with this company.

It’s a SCAM
Stay away. They are a scam. They keep taking money from my bank account. I have been fighting with them for over a month now and will get my bank involved.

Stay away !

I bought the very same item over 6 months ago from china. Exactly the same camera, colour, size and supposed qualities.
However, when I downloaded the app. I realised that everything the camera saw and did, was being routed through a Chinese server and then back to me.
Just whom in China was monitoring the comings and goings of not only callers to the house, but also the movements of my family.
Stay clear of this product folks.

Scam scam scam. Cheap inferior cameras. Items returned no refund given. Stay well away from this product.Feb 24. Issue arose. Dispute sat the credit card company. Despite the scammers reply to this post. They failed to engage with the credit card company. Oct 24 is when the replies to my post. Time line says it all.

I'm so glad for your serves, Trustpilot. I might have bought some but The terms and conditions on Spyfocus website didn't show completely so I came to Trustpilot as a second opinion.

Cameras do not work. App does not work. They offered 50% refund minus shipping. The cameras are junk so Inteturned them and they are offering a $15.99 refund of the $141.87 purchase price. I totally got scammed.

I am really, really glad I checked out this camera on Trustpilot as I was seriously considering buying one.
I feel for those of you who have been ripped off by this company and without your reviews I would have been taken in by this scam.
Can Paypal and Banks not be advised of this and refuse payments to be made to these people?

Pathetic miss advertising! They don't tell you it only works with the I phone. No return address either.

If I could give 0 stars I would! After waiting 2 months for them to arrive, I opened a package that looked very suspicious…no packing slip. I put one of the 6 I bought into position and it DID NOT WORK!!! No way to get ahold of them !!! My credit card company finally found a working number.?The foreign person on phone sent an email with a VERY caucasian blonde that I’m sure is Photoshop and I wonder if this poor woman knows her face is being used for such a dishonest company!!! BUYER BEWARE!!! DO NOT BUY THESE MINI CAMERAS!!!! THEY DO NOT WORK!!!

Why doesn't someone stop you tube selling these camera,electric heaters, etc etc all fake

Rubbish product from a company providing misleading information

DO NOT BUY THIS IS A SCAM.
NO CONFIRMATION OF ORDER NO EMAIL OR TEXT, I ORDERED 2 CAMERAS FOR £30 AND £125.89 WAS TAKEN FROM MY BANK. I CONTACTED THE BANK WHO ARE LOOKING INTO THIS SCAM AND THEY HAVE STOPPED FURTHER PAYMENTS BEING TAKEN, PLEASE CONTACT YOUR BANK IF YOU HAVE ORDERED FROM THEM. YOUTUBE NEED TO BAN THIS SCAM VIDEO AND STOP THESE THEIVES, I WISH THEY HAD AN OPTION FOR 0 STARS ON HERE.

The camera is a big scam and I need to return it asap. how do I go about it because the email I sent 2days ago did not come with any response. the world has come beyond scamming people just let people know exactly what you sell. Simple

This is a scam because although it says to scan the QR Code which is meant to be on the camera, there isn't one there. It does does not work and cannot be uploaded. The email address doesnot respond to emails either. Do not buy this product.

Not even worth 1 star. Dreadful product and after several attempts to get it working because they directed me to the wrong app. The quality is pathetic. Company refused a refund because I requested one more then 30 days after I received it. Mind you the support takes 24 hours to receive as I live in Australia. Also this only works with a 2.4Ghz network and it has to be about 5 meters from the router which is ridiculous. I had to upgrade to a 5Ghz network so the camera would never work. There are way better cameras on the market than this garbage. Its a complete ripoff.

Cameras doesn’t work. False advertisement. DONT BUY IT. App and cameras won’t connect. Battery life is very poor. Quality is minimal. Customer service doesn’t help at all.The promised “30 days money guarantee back isn’t true. It’s a rubbish product from