I have used Global Payments for my card processing for the past 23 years. Friendly & helpful staff, especially Tom Baines who has been my go to, he has answered any questions & resolved any issues qui... Toon meer
Bedrijf heeft geantwoord
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Great experience, easy and fast. Our contact Cole Longland gave us the facts quickly and simply, no messing about just quick clear comms and an outcome we are happy with. I'd recommend Cole and Glob... Toon meer
Bedrijf heeft geantwoord
Azizi Arthur came to for a renewal application and i said that i wouldnt do anything till he helped me resolve the issue of all the DD's that have been taken and unable to find invoices for on the... Toon meer
Bedrijf heeft geantwoord
We've been with Global Payments for years. They're competitive, but just as importantly for us, the service is second to none, especially if there's an issue. Paige has sorted us out a new deal for th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Granite House, Granite Way, LE7 1PL, Syston, Leicester, Verenigd Koninkrijk
- 0800 731 8921
- Customer.Services@globalpay.com
- globalpayments.com
4,6
Uitstekend
4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Highly recommended
I would highly recommend using Global Payments. I wanted to change provider of my card machine and the process was very slick.
I dealt with Kevin D’Souza first and he was able to provide me with a number of options and was able to beat my current provider and other quotes I had by quite a margin.
I was then passed to Mobu Miah who was the member of staff who sorted the transfer and set up. He was really helpful and efficient and the terminal was with me and set up really quickly. It is easy to use and works very well.
25 februari 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Kevin.
Many Thanks,
Amelya - VOTC Executive
Azizi Arthur was very helpful
8 april 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Renewal was made extremely easy with…
Renewal was made extremely easy with Azizzi’s assistance
8 april 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Fast and efficient
Fast, efficient renewal. Good analysis of potential savings and any issues. Excellent.
31 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Tom Baines was brilliant
Tom Baines was brilliant. So helpful and reduced the rates I pay!
31 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Tom.
Many Thanks,
Amelya - VOTC Executive
Paige Saunders was very helpful with…
Paige Saunders was very helpful with assisting on new rates and advised me on wireless terminals for the company.
Great customer service.
30 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Great customer service form Global…
Great customer service form Global agent Azizi.
27 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi is always helpful and knowledgeable
Azizi is always prompt to reply, helpful and knowledgeable about Global products. Last year he helped resolve a difficult issue quickly.
27 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Ms Paige is very helpful and…
Ms Paige is very helpful and knowledgeable, help me solve the problem easily, definitely recommend this company to friends
27 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Easy communication
Tom made the discussion of my queries, pre setting a new contract, clear and easy
Tom communicated in a way I would like all customer services professionals to: acknowledging the queries, finding answers, relaxed but clear style
26 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Tom.
Many Thanks,
Amelya - VOTC Executive
CHARLIE SWEENEY
CHARLIE SWEENEY was great so patient and calm talked me through the payment system for my tiny business going to my first event ... and knowing there is an experienced and kind human was a breath of fresh air. I have a very small business just starting out and speaking to a HUMAN was just really reassuring. Credit to the company .
25 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Charlie.
Many Thanks,
Amelya - VOTC Executive
5 star service
Azizi made everything so easy for us. Really helpful and great communication.
25 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi Arthur, fantastic help
Praise for Azizi Arthur who really helped us out during the renewal process.
18 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Fast
Fast, friendly service very satisfied with the whole experience.
24 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Used atm at filling station in the…
Used atm at filling station in the Republic of Ireland on 17th March.The withdrawal slip says withdrawals managed by Globalpayments.
I selected option for My card provider to convert the euro withdrawal into sterling -the card used was issued by a UK bank-but of course globalpayments applied their own,very uncompetitive rate anyway .As a result I was cheated out of about 25 euros on the transaction.
Gangsters masquerading as bankers.
17 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to provide your feedback. I’m really sorry to hear that your experience has fallen below the standards we expect. We have sent a request for more information from you so we can reach out and look into this further.
Many thanks, Amelya
Would highly recommend Global Payments
Would highly recommend Global Payments. We had been using our previous provider for years, but then Elisabeth Wilson went through Global Payments proposition and the amount of time and money we have saved so far is incredible.
Also I have to commend Elisabeth Wilson and her team. Anytime we had a question, within a day we would have a response and resolution. It is nice to work with a partner who cares about their customers. 10/10
19 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Elisabeth.
Many Thanks,
Amelya - VOTC Executive
Azizi is always so helpful and always…
Azizi is always so helpful and always tries to look after my account and make sure I get the best packages for my business
16 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Very responsive and helpful.
17 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Really helpful with providing a bespoke package for us
17 maart 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
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