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Global Payments UK Reviews 4.379

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used Global Payments for my card processing for the past 23 years. Friendly & helpful staff, especially Tom Baines who has been my go to, he has answered any questions & resolved any issues qui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience, easy and fast. Our contact Cole Longland gave us the facts quickly and simply, no messing about just quick clear comms and an outcome we are happy with. I'd recommend Cole and Glob... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Azizi Arthur came to for a renewal application and i said that i wouldnt do anything till he helped me resolve the issue of all the DD's that have been taken and unable to find invoices for on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've been with Global Payments for years. They're competitive, but just as importantly for us, the service is second to none, especially if there's an issue. Paige has sorted us out a new deal for th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. Betalingsdienst

Over Global Payments UK

Geschreven door het bedrijf


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Azizi Made the Brand Come to Life

Having the personalised touch and communication from Azizi Arthur in Global Payments is what made our experience great - Global Payments like many multinational is just a brand name that means nothing in itself - but Azizi just made the company come to life and made the anonymity disappear!

16 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Sarita and Azizi were very helpful

Both Sarita and Azizi were very helpful in responding to my questions.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to both Sarita and Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Azizi

Azizi, was very knowledgeable and helpful in understanding my request to upgrade my existing business terminal, he gave me all the information I needed and arranged the upgrade on the spot. Well done.

12 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Great experience over several years

Our cafe has had experience with a number of card payment suppliers over the last decade, and have found Global Payments to be excellent compared to other rivals.
They are courteous, competitive, helpful and always seem to deal with any issues without difficulty.
Our most recent experience with Azizi was exemplary.

12 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Cutting credit card rate by 25%

10 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Great service

Azizi called me regarding the renewal of our card payment agreement. We were able to secure the same low rate we already had for another year. Azizi was friendly, very helpful and professional. All signed and renewed within half an hour. We've been using Global Payments for many years and always get great service.

10 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Good company to deal with.

Good company to deal with.

10 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Global Payments UK 5*****

Cole Longland our Global account managers got us some really good rates on our company card processing fees.
We are now paying half of what the company was paying before.. Very Happy 5*****

9 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Agent Cole was very helpful in…

Agent Cole was very helpful in explaining all the difficult terminology, better more, he provided me with a very competitive deal.

9 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Low Cost Rates from Global Payments

Global payments offer low cost merchant services, helping businesses at a time when costs and expenses are rising. Thank you to Daniel Daley from Global payments for renewing contract at lower rates.

6 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Daniel.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Very professional and helpful with a…

Very professional and helpful with a reduction in charges.

4 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Card payment Services

Been with Global Payments for a long time.I am very happy with the service I have received from Azizi and Global payments in general,long may it continue!.

5 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Extremely helpful with setting up new…

Extremely helpful with setting up new contracts.

2 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Very helpful and great professional customer service from Paige at Global Payments. Thank you for all your help & support!

3 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Credit Card payment processing facilities

Kevin D'Souza assisted us again with our contract renewal. Kevin provided great customer service and good rates, thank you Kevin!

3 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Kevin.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Efficient account opening

We recently opened an account with Global Payments and the experience has been excellent from start to finish. Mobu Miah handled our application, and impressively, the first member of staff who answered the call managed the entire process. It was refreshing not to be passed between different agents or departments.

The whole application was dealt with professionally and efficiently, and everything was completed quickly. Based on our initial impressions, the level of service has far exceeded our experience with our current provider. Highly recommended.

27 februari 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Mobu.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 1 van de 5 sterren

Insanely High Rates - Raised without warning

I run a small business in the US. My rates started out reasonable, but I noticed the charges on my bank account seemed to be increasing. Global Payments didn't notify me of a change, but I was shocked to find out I've been paying 7% for months, if not years. I feel robbed. This company should not be trusted. Beware.

2 maart 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to provide your feedback. I’m really sorry to hear that your experience has fallen below the standards we expect. We have sent a request for more information from you so we can reach out and look into this further.

Many thanks, Amelya

Beoordeeld met 5 van de 5 sterren

Cole Longland in renewals

Cole Longland in renewals is, as ever, excellent. Dealt with Cole in 2025 for our renewal and again this year. He is very knowledgeable, extremely responsive and also very personable. Thank you Cole for making this process very straightforward.

27 februari 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

Fast & Efficient

Fast & efficient service from Azizi

26 februari 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.

Many Thanks,
Amelya - VOTC Executive

Beoordeeld met 5 van de 5 sterren

The advisor (Sarita) listened to my…

The advisor (Sarita) listened to my concerns and provided a way forward. This I was able to do which improved the performance of the terminal.

3 februari 2026
Review zonder uitnodiging
Logo Global Payments UK

Antwoord van Global Payments UK

Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Sarita.

Many Thanks,
Amelya - VOTC Executive

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