Azizi as always was excellent in terms of his assistance, communication and pro active approach to helping and finding solutions to issues. He is always so respondent and goes above and beyond to sup... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We’ve been with Global Payments for 7 years now and have never experienced any technical or other problems. The rates are very competitive, and we negotiate them every year — thank you, Paige Saun... Toon meer
Bedrijf heeft geantwoord
I contacted Global Payments regarding correspondence received regarding an increase in our future transaction charges. I spoke with Azizi who could not have been more helpful and ensured our contract... Toon meer
Bedrijf heeft geantwoord
Very understanding approach to my issue, excellent listening skills by Azizi, delivered what he said he would do, so very impressed. Global Payments are an excellent Company to deal with, I moved my b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Granite House, Granite Way, LE7 1PL, Syston, Leicester, Verenigd Koninkrijk
- 0800 731 8921
- Customer.Services@globalpay.com
- globalpayments.com
4,7
Uitstekend
5K reviews
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Excellent service from Azizi Arthur
For the past 5 years or so Azizi Arthur has dealt with my renewal agreement and his service is always excellent, quick and efficient.
5 juni 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Excellent service
We have been with Global Payments for many years now, service is great, they provide excellent rates and look after their clients. User portal is also very easy to use. Azizi has been especially helpful and efficient when it comes to renewals.
5 juni 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Superb Service from Sarita
Sarita contacted me to advise we were coming out of contract and she would seek to re negotiate the price on my behalf which resulted in a £1850 saving. Very impressed with Sarita, very good communication and pleasure to deal with.
2 juni 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Sarita.
Many Thanks,
Amelya - VOTC Executive
Excellent customer service from global…
Excellent customer service from global payment once again!
Azizi who dealt with our renewal , is efficient, knowledgeable , straightforward , she made the whole process smooth & hassle-free. Greatly appreciate her help !
Thank you again for the outstanding service .
1 juni 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi Arthur was prompt and efficient…
Azizi Arthur was prompt and efficient in his communications.
6 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Excellent Service with our Team
Excellent service and assistance when renewing and updating the service with GPUK. Ilyas went above and beyond to assist with the training with our team members. Would most definitely recommend using them for your company needs.
29 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Ilyas.
Many Thanks,
Amelya - VOTC Executive
Sarita - She was great
Sarita was prompt and diligent in her dealings with me during the renewal process. I found I understood what was happening throughout the process and any questions I had were answered well.
Thankyou, Sarita.
22 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Sarita.
Many Thanks,
Amelya - VOTC Executive
It’s a real shame that Global Payments…
It’s a real shame that Global Payments has monopolised the card payments industry. Absolute shambles that a company this big can play with small companies money and pay when they feel like they want to. I’ve been waiting two days so far for my weekends settlement and getting an answer from them is like trying to fly to the moon
27 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to provide your feedback. I’m really sorry to hear that your experience has fallen below the standards we expect.
We have sent a request for more information from you so we can reach out and look into this further.
Many thanks, Amelya
Azziz
Azizi was professional and kept me informed of the latest up to date offers to suit my business needs
26 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Been with Global payment for around 10…
Been with Global payment for around 10 years, no issues, Puja Patel in renewals is very helpful
21 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Puja.
Many Thanks,
Amelya - VOTC Executive
Great service from Global Payments
If you are looking for a merchant service provider Global Payments should be No.1 in your list.
Great service provided by Sarita.
She made renewal an absolute breeze.
Thanks Sarita.
21 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Sarita.
Many Thanks,
Amelya - VOTC Executive
Great customer service in the end
Slightly frustrating getting through to the right place (got cut off once) but once I was speaking to Robbie in Ecom Support, he was excellent. Very helpful, clear and efficient. Just what you want from customer service.
21 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Robbie.
Many Thanks,
Amelya - VOTC Executive
We have used Global payments for 5…
We have used Global payments for 5 years now. No issues to dates. Good rates, always available when we needed them.
21 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
We recently went through a rate review…
We recently went through a rate review and new e-commerce setup with Global Payments. Tom Baines in the Commercial and Retentions team was particularly helpful — he responded promptly, negotiated competitive rates on our behalf, and kept everything moving efficiently. Would recommend
21 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Tom.
Many Thanks,
Amelya - VOTC Executive
Appreciated Azizi’s proactive approach…
Appreciated Azizi’s proactive approach and prompt responses
20 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Quick and easy response
Great communication and customer service to resolve an update so quickly and customeon our recent request received by Puja Patel thank you.
19 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Puja.
Many Thanks,
Amelya - VOTC Executive
Great experience!
Great experience!
1st class
Azizi was so great, very impressed with his no nonsense approach, he listened to my needs and just got the job done.
Really great communication and a really lovely way about him. Thanks so much
19 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience
Many Thanks,
Amelya - VOTC Executive
Excellent service as normal
Proactive contact by Cole prior to contract renewal which was much appreciated. Excellent customer service :-)
13 mei 2026
Review zonder uitnodiging
Antwoord van Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
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