You guys and girls had hard to find parts at a cheap price fast shipping. Once the process went through the processing took a minute other than that wonderful as well as I could not find these parts a... Toon meer
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Lees wat reviewers zeggen
Purchase was easy, shipping was fast, but item I received looked like what I was supposed to receive, but upon trying to install was a different thing. I did enter the information on my vehicle so par... Toon meer
Bedrijf heeft geantwoord
Where else would anyone find actual GM-sourced rear mud flaps for a 2006 Buick Rainier CXL at a fair price? 99% of sellers are pushing generic ones that are not designed to fit the precise contours o... Toon meer
The part I needed was reasonably priced. The order process was easy, with no surprise shipping charges. My part wa delivered when they said it would arrive. I was replacing a failed USB/USB C/SD card... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
Geschreven door het bedrijf
Contactgegevens
Verenigde Staten
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
4,1
Goed
1K reviews
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van GMPartsGiant.com
Hello,
We’re happy to know you had a positive experience. We focus on offering OEM parts with dependable fit and quality. Hope to serve you again soon!
You had the right part I needed in…
You had the right part I needed in stock and delivered it in a timely fashion
2 april 2026
Antwoord van GMPartsGiant.com
Hello Aaron,
We appreciate you taking the time to share your experience. It’s always great hearing from satisfied customers. We appreciate your support and future business!
Every thing worked out with my Order…
Every thing worked out with my Order and thanks for all the help in getting the correct parts for my truck.
7 mei 2026
Antwoord van GMPartsGiant.com
Hi Butch!
It’s always great hearing from satisfied customers. Reliability and proper fit are exactly what we aim to deliver. We appreciate your support and future business!
Website was very easy and helpful to…
Website was very easy and helpful to use. Great prices with fast shipping
10 november 2025
Antwoord van GMPartsGiant.com
Hi Brian!
We’re happy to hear everything came together smoothly. We work hard to ensure orders arrive accurately and efficiently. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support!
Antwoord van GMPartsGiant.com
Hi Steven!
We’re happy the process was easy and straightforward for you. We work hard to ensure orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs!
Perfect fit and works great!
29 april 2026
Antwoord van GMPartsGiant.com
Hi Ronald!
We appreciate you taking the time to share your experience. Reliability and proper fit are exactly what we aim to deliver. Thanks again for choosing us!
Great price and the front spoiler/lip…
Great price and the front spoiler/lip was exactly what I was looking for
6 mei 2026
Antwoord van GMPartsGiant.com
Hi Joe!
Happy to hear the order worked out well for you. We’re glad the OEM parts worked exactly as expected. Your support truly means a lot to our team!
Easy to order and it was shipped fast.
13 mei 2026
Antwoord van GMPartsGiant.com
Hi Jeffrey!
We appreciate you sharing your thoughts with us. Glad to hear shipping and packaging met expectations. We look forward to your next order!
Avoid this site
Advertised 1-3 days processing and shipping. Took 16 days for them to ship. No email or notification of delay. No compensation for complication. A poor attitude customer service representative and paid $65 for 3 week shipping of a plastic wheel well liner. Avoid if possible
27 mei 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
Thank you for your feedback. While most orders and refunds are processed within our standard timeframe, unexpected delays can occasionally occur but has been notified to you via email. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention. Your feedback is essential for improving our services.
Ordered 5w30 trans fluid and received…
Ordered 5w30 trans fluid and received 75w 80. They won’t accept returns for fluid, and they won’t refund me after stringing me along for 2 weeks. They even tried to act like these two viscosities are interchangeable and ultimately denied my claim. Do not use these people, they literally scammed me out of 70$ and I’m trying to get my money back through the bank now.
6 mei 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
misleading site inventory and delayed my repairs week
My experience with GMPartsGiant was nothing short of aggravating. I placed an order for parts that were clearly listed as “in stock” on their website, only to have it canceled several days later due to “availability issues.” The site was never updated to reflect the shortage, which felt misleading.
When I tried to get answers, I was told to call — but their phone system simply redirected me without connecting to a real person. The online chat option was a joke, total waste of time leaving me with no direct way to resolve the problem. request supervisor multiple times, never granted even after multiple reps through chat.
Adding to the frustration, they kept a hold on my bank card for several days after canceling the order and refused to release it sooner. This tied up my funds unnecessarily and caused a major inconvenience.
Overall, the outdated inventory info, lack of communication, and slow handling of payments made this a very poor experience.
⭐ Rating: 1/5 – Misleading stock info, unreachable support, and delayed funds return 3 days
22 mei 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
Hi Donald,
We appreciate you taking the time to share your experience. Reliable delivery is something we take seriously. We’ll continue working hard to provide OEM parts you can count on.It means a lot to have your support!
Fraud
3 April 2026 I went to gmpartsgiant.com website. You have to enter the vehicle prior to starting a purchase. I ordered a thermostat asm eng cool part 12642691 via sales order VG83642696. Part arrived 6 April 2026..April 24, I contacted to return the item because it was not the correct part for my vehicle. I was contacted stating it was an electrical part and not returnable. I informed them I had put the VIN in and this was the recommended part....they email back stating I received a superseding part 24588515 and the parts are interchangeable and should work. The website did not reflect the updated information and the final answer was still no I was not authorized a return....the part clearly was not interchangeable it was totally different..I had to go to the local Chevrolet dealer and get the correct part.
24 april 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
Hi Kimberly,
Thank you for your feedback.
After reviewing the order, we were unable to locate a VIN submitted at checkout. Fitment can vary without VIN verification, as multiple parts with the same name may apply depending on trim level or production date.
We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, and the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need.
We understand your frustration; however, electric components are not eligible for no-longer-need returns.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.
For more information regarding our returns policy, please visit
https://www.gmpartsgiant.com/service/gm-return_policy.html
Parts were sent in a timely manner and…
Parts were sent in a timely manner and perfect fit.
29 april 2026
Antwoord van GMPartsGiant.com
Hi Clay,
Thank you for your feedback! We're stoked to hear everything arrived quickly and fits perfect for your application. Hope to assist you again in the future!
Product fit great
They had the right parts for my vehicle at a good price. Everything fit great and product is working well.
29 april 2026
Antwoord van GMPartsGiant.com
Hi there,
Appreciate your review. We're glad our selection had what you were looking for, we work hard to provide genuine GM OEM parts at a competitive price. Thank you for your support!
Antwoord van GMPartsGiant.com
Hi Donald,
Thank you for sharing your experience. We're happy to hear you had a positive experience with our support team. We appreciate your support and future business.
I had a terrible experience with GM…
I had a terrible experience with GM Parts Giant and would strongly advise others to avoid them.
Their customer service is essentially nonexistent. Communication is slow, unhelpful, and they do not take responsibility when issues arise. In my case, I never even received the item I ordered. I was notified that it was lost in transit and later confirmed it was being returned to the sender—yet they still refused to issue a refund.
Despite multiple follow-ups and providing proof, they continued to delay and avoid resolving the issue. It feels like they are more interested in keeping your money than actually helping their customers.
If you value your time, money, and peace of mind, buy from literally any other retailer. This was one of the worst purchasing experiences I’ve had.
20 april 2026
Review zonder uitnodiging
Antwoord van GMPartsGiant.com
Hi Hami,
Thanks for the feedback! We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.
Antwoord van GMPartsGiant.com
Hi Patrick,
Happy to hear everything was delivered on time. Appreciate your support!
Best prices on OEM parts
I always use OEM parts on my vehicle. I have found that GM Parts Giant always has the best prices.
29 april 2026
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