gomatic.co.uk Reviews 126

Brilliant Bags

The quality is brilliant and the build and design is the best I have seen

Received backpack next day - So far, so good. Backpack looks great and very functional. Loving it :-)

After a few people recommending the GOMATIC 20L backpack I decided to by it. Unfortunately, the item came with a broken rivet and discolouration across the bag.

I was able to get in touch with their customer service to get it resolved, but unimpressed with the quality of the bag after paying over £250!

Gomatic have a clear and easy website to navigate.

The wallet is exactly as described and with a quick delivery.

Gomatic stayed in touch and provided a tracking number.

I will be using them again

Efficient delivery within 2 business days. Packaged very well, no damage and no issues. I've used this 14L rucksack 2-3 times so far traveling in / out of London and I have to say it is excellent in terms of quality, accessibility, and overall feel when carrying it on your back or even over one shoulder. It didn't feel heavy even though it was full. Love the material too. There's a lot of pockets, zips and storage space so plenty of room to hold all your cables, keys, chargers, notepad etc. Very happy with it and worth the money, in my opinion.

I cannot fault Gomatic, there website is great with informative accurate descriptions and photos. Delivery was prompt, tracked and very well packaged.

Quick service, quality product and brilliant functionality

Brilliant bag. Very pleased I went ahead and bought it. It is very comfy.

Straightforward ordering process and efficient quick delivery. High quality product

I ordered the 40 litre travel bag in 2019- back when it was Nomatic. I travel every 4 weeks and this thing gets thrown around and pulled apart. It was only last week that the zip started to pull apart… I wasn’t surprised as I really pushed this thing.

Claimed under the lifetime warranty, took some photos and they are sending me a new bag. That’s what you call a decent lifetime warranty. If the quality is just as good as the original bag, they will continue to receive my business.

This is an outstanding product. If anything over engineered! If you spend your money on this rucksack as a business professional, stylish yet practical product to replace any alternative you will not be disappointed!

My two favourite features are the way it sits perfectly on your back ridgid enough to keep strong posture but by no means uncomfortable due to the mesh ergonomic padding over the spine of the bag.

And secondly, the marvel of engineering that allows the romantic bag to stand upright wherever you place it, WITHOUT RESTING. This makes accessing the contents that is usually laptop or iPad seamless and less likely to damage these items over time

Really pleased with my 20l travel pack. Exactly what I need for an upcoming trip to Japan

Second bag I’ve had from these guys and by far the best bags on the market would never go anywhere else now for bags

The backpacks they sell are very good quality, that much is obvious, but they can’t compete with similar products at greatly reduced prices, particularly during a sale season. I returned the one I bought in favor of a better deal from another company. In order to do so I had to get in touch with customer services. There’s only an email address, no number to call and seemingly only one person (Bev) who deals with this. She was very helpful and gave me the relevant steps in order to process the return though. I don’t like how they rely on google forms to do this though - I had to set up a new gmail account just to do this! For such a high end product, I expected better.

Great product, well thought out and feels very high quality. Delivered next day having placed order at 4pm.

Quick response from the service team and Bev resolved my issue in a better way than I'd hoped for.

One false start but got a replacement very easily. Impressed!

Great product but never got to me. Item was showing out for delivery but all of a sudden it said can’t deliver. This was a gift for my dad’s birthday which I ordered on a next day! Now no gift for dad and out of pocket £210.00 pounds. Gutted and had to look like an idiot. Reached out to customer service who acknowledged my email then went quiet! Thanks