Easy to use website, good details, easy to order and the suitcases arrived the next working day. I bought the Qubed Data 3 Piece Suitcase Set, and they arrived well packaged, in new condition and I a... Toon meer
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Lees wat reviewers zeggen
Less than half an hour after ordering I received an email saying my order had been dispatched, and it arrived in under 24 hours. The suitcase was well packed and all as expected. Overall a really gre... Toon meer
I have bought a few Samsonite suitcases from GoPlaces. I must say that the service you get from purchasing from this Company is exceptional. I was worried that my suitcase wouldn’t arrive in time for... Toon meer
We decided at the last minute that our suitcases were not suitable for our coming rail journey round Switzerland. We found Goplaces and were able to get our new case the following day. It has proved... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Contactgegevens
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Verenigd Koninkrijk
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
4,9
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Product as ordered and arrived quickly…
Product as ordered and arrived quickly and safely- good courier.
1 december 2025
Amazing service
Go Places did everything they said they would. This is rare but it happened. Ordered one day and delivered the next. Excellent service.
1 december 2025
Prompt turnaround and free delivery of…
Prompt turnaround and free delivery of a quality item and a good price. Would definitely use again if required.
1 december 2025
Great price and next day delivery.
1 december 2025
Light and beautiful at 22L , bit small, paid £15 to return case
Servicevis good, prompt delivery The suitcase was very nice and light but 22L is a bit small for me. I paid £15 in Post Office in UK to return.
3 november 2025
Bad smell
Bought a Samsonite suitcase, confirmed to be genuine. Was posted and delivered on time, but arrived in packaging smelling like crap. Literally. No visible defects on the suitcase, looks clean and new, so my guess is - it was kept in some warehouse in unsanitary conditions. The smell aired out in an hour or so. Would’ve requested an exchange but needed the suitcase badly for travelling.
27 november 2025
Antwoord van Go Places
Hi Victor, thank you for taking the time to share this feedback, and we’re really sorry to hear about the condition of the packaging on arrival. We completely understand how off-putting that must have been.
To reassure you, all of our products are 100% authentic and come directly from the brands we supply. They are stored in a clean, sanitary warehouse, so we’re unsure why the packaging may have had an unpleasant smell on this occasion - but we’re very sorry that this was your experience.
We’re glad the suitcase itself was in good condition, but we do want you to know that we always offer exchanges or refunds if anything isn’t quite right. It’s a shame the timing of your trip meant we couldn’t arrange this for you.
Thank you again for letting us know, your feedback helps us ensure this remains a one-off, and we truly hope your new case served you well on your travels.
Easy process from start to finish
Easy process from start to finish, speedy delivery 🚚 overall very happy extra bonus that the item was in the Black Friday sale. 😃😃 would use this retailer again for future purchases.
28 november 2025
Very happy overall
Very happy overall. Item I have picked on your website was top quality and arrived within 2 days. Fast and efficient. Thank you
28 november 2025
All went as it should have done
All went as it should have done. Really pleased with the bags which arrived the following day
26 november 2025
very good company to deal with anything…
very good company to deal with anything customer service at it best very efficient service
26 november 2025
Samsonite Popsoda
Samsonite Popsoda! Website easy to navigate and such a very quick delivery, beautifully packed. A really good price too. I haven’t used the cases yet but they look great!
26 november 2025
Excellent service, slightly inaccurate colour description.
Excellent service. Very speedy.
My only qualm was that I felt the colour of the bag wasn’t an accurate description. It’s described as stone grey but it is more like a heather grey as it has a slight perished tinge which I wasn’t particularly keen on. Otherwise, it’s very good quality and I’m very happy with the product.
26 november 2025
Item was delivered very promptly and I…
Item was delivered very promptly and I was kept informed of progress. Good item, good value
7 november 2025
Ordered the Samsonite Pop Soda set
Ordered the Samsonite Pop Soda set. Arrived quickly, securely boxed in great shape. Looks very good quality and value for money. Looking forward to using them on our trip to Australia in a few weeks. Great overall experience and quality product. Would definitely use again.
24 november 2025
Review zonder uitnodiging
I’ve purchased a few travel items from…
I’ve purchased a few travel items from this company and I’m always very happy with the results. They should be items pretty quick and they always packed very good so that the suitcases don’t get damaged.
3 november 2025
Great suitcase for a couple of nights
Great price, product as described and quick delivery in time for a last minute trip.
3 november 2025
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