THE LIST Reviews 

200
•
TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m actually very impressed with this! I found a rare vintage piece coming from Italy and I thought I would take the risk and order from this website. The order included tariffs and fees. I received t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a Balenciaga t-shirt from The List because the item explicitly stated "Sending from Italy". Expecting a seamless EU delivery without extra taxes or delays, I was shocked when DHL contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Reasonable price with terrific service. Order delivered 2 days ahead of schedule during super-busy Christmas shopping rush, wow! Most of responses within hours despite US-Italy time difference,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process was seamless. Fast shipping with real time updates from The List and shipping carrier. Text received from The List minutes after delivery. Item as described and packaged nicely. Firs... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

The First Luxury Social Shopping Network. Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(200)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The collection is really good and it’s…

The collection is really good and it’s really reliable and delivery is fast

24 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Hello Eman,

Thank you for taking the time to share your feedback. We will do our best anytime!

Hope to see you online again soon.

Best regards,

Your Customer Care Team, THE LIST

Beoordeeld met 5 van de 5 sterren

One of the best places

Honestly one of the best places ever with the coolest collection of sneakers and streetwear. At an affordable price too , I’ve noticed that they are always updating the website with the latest collection and I’m immensely impressed with them . Quick and efficient delivery as a bonus too ! Highly rate purchasing from here . I personally found it 100% trustworthy and reliable .

24 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Mohamed,

Thank you for reaching out with your feedback.

We are happy to hear you had such a positive experience. We look forward to be of service to you in the future!

See you online again soon.

Warmest wishes ,

Your Customer Care Team, THE LIST

Beoordeeld met 4 van de 5 sterren

Good product and service

Ordered a pair of shoes last week. Although I received it a day late, the quality and product itself were exactly as listed on the website. I would shop again.

19 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Mila,

Thank you for taking the time to leave a review.

We are glad to hear you are happy with you order - and to receive your feedback. We will keep working to improve your experience for next time.

Hope to see you soon.

Best regards,

Your Customer Care Team, THE LIST

Beoordeeld met 4 van de 5 sterren

Placed an order for 2 bags out of which…

Placed an order for 2 bags out of which 1 was out of stock but the customer service was quick in informing and helping me out with alternatives and i ended up getting something better than what i ordered earlier. Their delivery is as promised and the quality of products is great. I am excited to buy more things from the list in the future.

19 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Simran,

Thank you for your purchase! We are so glad you are happy with both pieces.

Until your next visit with us.

Best regards,

Your Customer Care Team, THE LIST

Beoordeeld met 5 van de 5 sterren

I ordered a couple of times at The List…

I ordered a couple of times at The List and I'm very happy with my Items. They were delivered in time and the quality is amazing. Big Thums up! :)

18 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Carla,

Thank you for leaving us this positive feedback. We are happy to have you returning for more!

See you online again soon.

Kind regards,

Your Customer Care Team, THE LIST

Beoordeeld met 4 van de 5 sterren

Ordered a couple of things and fully…

Ordered a couple of things and fully satisfied with the quality of the products and decent delivery time. Will surely order again !!

18 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Insha,

Thank you for shopping with us! Glad to hear you are happy with your recent order.

We look forward to your next visit.

Warmest wishes,

Your Customer Care Team, THE LIST

Beoordeeld met 4 van de 5 sterren

Found an off-white bag that I was…

Found an off-white bag that I was looking for everywhere for a reasonable price.It was delivered a bit later than the expected date but it arrived in excellent condition and the quality of the product was great. Their customer service was very helpful in updating about the delays. I was very satisfied with my order.

16 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Dimple,

Thank you for purchasing with us! We are happy to hear you had such a positive experience.

Hope to see you online again soon.

Warmest wishes,

Your Customer Care Team, THE LIST

Beoordeeld met 5 van de 5 sterren

Great service

This website has a variety of products and everytime im looking for something its always available there for a much cheaper price than anywhere else.I recently placed 2 orders for sneakers and both got delivered within the given time frame and excellent quality. Definitely ordering again.

16 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Nayab,

Thank you for taking the time to leave a review. We really appreciate your feedback. We are so glad to hear you loved your order!

We look forward to be of service to you in the future.

Best regards,

Your Customer Care Team, THE LIST

Beoordeeld met 1 van de 5 sterren

ORDER FROM THIS COMPANY AT YOUR…

ORDER FROM THIS COMPANY AT YOUR PERIL!!!!! THIS WAS THE FIRST ORDER I HAVE EVER PLACED WITH THIS COMPANY, WILL NOT BE DOING SO AGAIN - SHOCKING SERVICE, NO CUSTOMER RELATIONS, IF I COULD GIVE ZERO STARS I WOULD. PLACED AN ORDER ON 13TH JANUARY, DELIVERY STATES 2-4 DAYS ON THEIR WEBSITE! AFTER HEARING AND RECEIVING NOTHING WE SENT AN EMAIL TO ENQUIRE ABOUT THE ORDER THEY STATED IT WAS PROCESSING. A WEEK LATER WE TELEPHONED THE LIST AND WERE TOLD THEY WOULD PHONE US BACK A FEW DAYS LATER. WE HEARD NOTHING, AFTER MANY EMAILS TO WHICH THEY DO NOT REPLY, WHATSAPP MESSAGES - THEY DON'T REPLY TO THESE EITHER, AND SEVERAL TELEPHONE MESSAGES WHERE WE WERE FOBBED OFF, WE WERE TOLD THEIR VENDOR HAD A PROBLEM AT THEIR WAREHOUSE IN AMERICA - SEEMS THIS COMPANY HAS LOTS OF WAREHOUSE ISSUES AROUND THE WORLD IF YOU READ THE OTHER REVIEWS ON HERE! I TRIED TO CANCEL THE ORDER ON THE TELEPHONE LAST WEEK BUT THE LIST TELEPHONE AGENT ASKED ME TO GIVE THEM A FEW MORE DAYS BECAUSE THEIR VENDOR WAS EXPECTING THE DRESS I HAD ORDERED TO COME BACK INTO STOCK. THE REPRESENTATIVE PROMISED ME SHE WOULD CONTACT ME AND SURPRISE SURPRISE NO CONTACT HAS BEEN MADE WHATSOEVER. I CANCELLED THE ORDER VIA EMAIL AND HAVE RECEIVED NO CANCELLATION NOTIFICATION AND WHEN I CHECK THE ORDER ON THEIR WEBSITE IT STATES 'PROCESSING' THIS MESSAGE HAS NOT CHANGED SINCE THE ORDER WAS PLACED. WE HAVE LODGED A CASE WITH OUR CREDIT CARD AGENCY AS THIS COMPANY ARE TAKING CUSTOMERS MONEY AND NOT SUPPLYING THE GOODS THEY HAVE ORDERED. SOME OF THE ITEMS ON THIS WEBSITE ARE EXPENSIVE AS WAS MY ORDER AND NOT TO RECEIVE INFORMATION WHEN REQUESTED IS UNACCEPTABLE. THIS COMPANY NEEDS TO STOP TRADING AND FALSELY TAKING CUSTOMERS MONEY.

4 februari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Joanna,

Thank you for reaching out with your feedback.

We are very sorry for any inconvenience caused. We can see that our Customer Care Team has been in touch with you to resolve the issue. Please rest assured that we will continue working to improve our services.

Kind regards,

Your Customer Care Team, THE LIST

Beoordeeld met 1 van de 5 sterren

Fishy...

My order was placed in early October 2019. It has never been shipped and when I asked about the reasons for the shipping delay, I was provided contradictory excuses. At first THE LIST said they had problems at their vendor's warehouse in Dubai. The second time they said they had warehouse problems in Italy. At that point I thought that something fishy was going on and cancelled my order by the end of October 2019. I received a cancellation confirmation e-mail with a promise of a prompt refund. Three months have passed since the order cancellation and I am yet to get my money back. Like others before me, I filed a fraudulent transaction complaint with my CC provider. Buyers beware...

24 januari 2020
Review zonder uitnodiging
Logo THE LIST

Antwoord van THE LIST

Dear Helen,

Thank you for taking the time to share your feedback.

We're very sorry to hear that your most recent experience was disappointing. We actively use feedback to improve our platform so we can provide you with the best possible service. Please rest assured that we will share your feedback with the appropriate teams.

Best wishes,

Your Customer Care Team, THE LIST

Beoordeeld met 4 van de 5 sterren

Service was superb

Service was superb.
The customer service representative took all the efforts to assist me on my order. Delivery time was perfect.

Will be back for mooooore!!!!

23 december 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed an order

Placed an order. Took forever to ship so I cancelled. Have yet to receive my refund so I filed a claim. Thieves.

18 december 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

awful

awful; 2 weeks to discover they didnt have my product and NEVER refunded the money. Had to file a credit card dispute...

25 november 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Similar experience

Similar experience. Delivery was late so the order was cancelled but to date I have had. I refund and the customer support has now stopped responding. Not cheap clothing so a lot of money lost. Very disappointed

12 november 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

no shipment, no answer, no refund

Place an order but got canceled by them, waited for months and no refund. Customer service does not answer the inquiry. Take a look at their social network pages and you'll see most of the comments are complaining and sometimes those comments will be removed.

10 november 2019
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer