Grae Cove has been very helpful with returns/refunds. Of the three blouses I ordered (in two different orders), two were cut too small in the torso, but the third is perfect. I absolutely love Grae Co... Toon meer
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Lees wat reviewers zeggen
As a first time buyer, I ordered several items, hoping at least one would fit or be flattering. I was pleasantly surprised by the number of items I really liked and that worked well! When I did decide... Toon meer
After reading some reviews I was sceptical but my order arrived on time, the clothes appear good quality and true to size (possibly a little big - normally I’m 8-10 and XS fits best). Their refund pol... Toon meer
Absolutely LOVE Grae Cove! I am blown away by their quality. It is rare something surpasses expectations, but the clothes are beautiful fabric, well made seams etc. Lovely and breathable for summer. P... Toon meer
Bedrijfsgegevens
Over Grae Cove
Geschreven door het bedrijf
Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay.
🍃 All Linen, All Season Long
- Comfy Chic
- Premium Quality
- Everyday Prices
✈️ Complimentary Shipping
- 30 Day Free Returns
- Free Shipping Over US$79.00
Discover the Premium Linen You’ll Love For Life at graecove.com.
Contactgegevens
611 Gateway Blvd, Suite 120, South San Francisco, Verenigde Staten
- service@graecove.com
- graecove.com
4,1
Goed
995 reviews
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Great quality
Good quality clothes and great service. I would highly recommend Grae Cove.
16 juli 2023
They have beautiful things at very good…
They have beautiful things at very good prices.
Unfortunately UPS mishandled a delivery to me for several items I bought for vacation and they did not arrive .
Grae Cove refunded to me very promptly.
I will certainly buy from them again.
19 juni 2023
High quality
Your clothes are very high quality and beautiful. The sizes fit perfectly and I enjoy wearing them in this hot Miami weather.
24 juli 2023
Great piece of clothing- classic style
Great piece of clothing- classic style. great customers services.
15 juli 2023
OK quality, bad customer support
I do like the design of the items but I have had a few problems with the brands.
1. The threading of one of the shirts is already coming undone after 1 cold wash
2. I received completely the wrong item (a shirt instead of shorts). I contacted the brand repeatedly and got no response. I even said I would be in HK for holidays and would not mind to visit any of the shops to adjust my order. I am stuck with an item I did not want instead of the one I wanted.
Mistakes are fine, but I received no answer to rectify this mistake even after 3 solicitations.
15 juli 2023
Antwoord van Grae Cove
Hi Giorgia - I'm sorry to hear that we sent you the wrong items and one item started to fray.
I've processed a refund for you and I've reached out to you with a follow-up. Please kindly check.
If you have any further questions, please let us know.
Warm Regards,
the Grae Cove team
Product was exactly as decribed
No complaints an out the products or services. I wokod purchase from Grae Cove again.
17 juli 2023
Love the quality and style and fit of…
Love the quality and style and fit of the palazzo pants.
17 juli 2023
So sad
So sad. Bought the Malia crop top and midi skirt. Button fell off on shirt first wash. After corresponding with Grae Cove, they will not send a new button with matching thread, they will not send a new top, or a new outfit. They offered me cash! And not enough cash to buy a replacement! Such a huge disappointment in the quality of the clothes and customer service.
24 juli 2023
Customer service is sooo quick
Customer service is sooo quick! I was a bit hesitant to order too but so glad I did. I love the style and the cut, perfect for this weather currently
21 juli 2023
Loved the items.
16 juli 2023
Great quality and good products
Great quality and good products. I was pleasantly surprised as so many internet purchases are junk. I will buy more from Grae Cove.
23 juli 2023
High quality products at a price that…
High quality products at a price that is reasonable for what you get. Shipping and packaging was sufficient and ease of purchase was not difficult at all.
23 juli 2023
I have not had the best luck ordering…
I have not had the best luck ordering products from China. Usually they are too small and bad quality. I did not realize when I ordered that this that it was coming directly from China. I should have read the company description. I was very pleasantly surprised when I received my order. Excellent quality and the size was perfect!
23 juli 2023
I love this company
I love this company. The quality of the clothing and customer service is stellar. I am so glad I found them!
16 juli 2023
Sizing is random
Sizing is random. One dress was to small, one ok and one was to big. Lol. It’s true! One dress had a seam ripping at shoulder when I took it out of pkg. Took a few weeks for the pkg to arrive as it comes from China. Did not like that they are made in China. Wouldn’t have ordered if I had know that. In the end I got my money refunded and did not have to return the clothes. Won’t order from them again
16 juli 2023
Antwoord van Grae Cove
Hi Ann - Thanks for leaving your review with us. I'm sorry to hear that one of the dresses had a rip in it and that the sizing was off. We value your feedback and will certainly escalate this up to our design team. We produce our clothing in small batches so each batch offers an opportunity for us to improve our sizing and quality control.
I'm sorry to hear that you were not aware that our items would ship from China. We include this information on our About Us and Our Factories sections of our website. But, we will certainly make updates to make it clearer that our items ship from China.
Please let us know if you have any further questions.
Warm Regards
the Grae Cove team.
Lovely quality items
Lovely quality items. Bought but was not suitable for
Me and refunded very quickly.
Have purchased a lovely dress since then and is
Perfect.
22 juli 2023
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