Grae Cove has been very helpful with returns/refunds. Of the three blouses I ordered (in two different orders), two were cut too small in the torso, but the third is perfect. I absolutely love Grae Co... Toon meer
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Lees wat reviewers zeggen
As a first time buyer, I ordered several items, hoping at least one would fit or be flattering. I was pleasantly surprised by the number of items I really liked and that worked well! When I did decide... Toon meer
After reading some reviews I was sceptical but my order arrived on time, the clothes appear good quality and true to size (possibly a little big - normally I’m 8-10 and XS fits best). Their refund pol... Toon meer
Absolutely LOVE Grae Cove! I am blown away by their quality. It is rare something surpasses expectations, but the clothes are beautiful fabric, well made seams etc. Lovely and breathable for summer. P... Toon meer
Bedrijfsgegevens
Over Grae Cove
Geschreven door het bedrijf
Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay.
🍃 All Linen, All Season Long
- Comfy Chic
- Premium Quality
- Everyday Prices
✈️ Complimentary Shipping
- 30 Day Free Returns
- Free Shipping Over US$79.00
Discover the Premium Linen You’ll Love For Life at graecove.com.
Contactgegevens
611 Gateway Blvd, Suite 120, South San Francisco, Verenigde Staten
- service@graecove.com
- graecove.com
4,1
Goed
995 reviews
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Antwoord van Grae Cove
Hi there - I'm sorry to hear that we sent the wrong item. But, I'm glad to know that our customer service team handled this quickly for you.
Please let us know if you have any further questions.
Warm Regards,
the Grae Cove team
Very pleased
I am very happy with my purchases. The shirts are not too long or big and the pants are just the right length.
23 juli 2023
Good quality, good customer service
Two of the three items that I ordered weren't cut right for my figure and I initiated a return. I was very pleased when I was given a full refund and told that as a one time offer, I could keep the clothes and find a friend or family member who would like them. The fabric and quality of the clothes seem very good.
23 juli 2023
Grae Cove dresses are the best!!
Grae Cove linen dresses are absolutely the best and the most comfortable!! I have loved every single one that I have bought, and I have 7 or 8 of them. They ship in a timely fashion and every order that I have ever placed arrives undamaged and very quickly considering how far they have to travel. I plan to buy many more dresses from Grae Cove!!
23 juli 2023
nice quality for the price
13 juli 2023
Antwoord van Grae Cove
Hi Debbie -
I'm sorry to hear that you've reached out without a response back from us. I've emailed you now so that we can get your issue handled quickly. Please kindly check your email.
Warm Regards,
the Grae Cove team
I just received my first order and love…
I just received my first order and love the dress. It is very light and comfortable.
23 juli 2023
Great customer service
Excellent prices and quality. Unfortunately the pieces did not fit, but the customer service regarding the return/refunding was outstanding!
22 juli 2023
Great quality merchandise
Great quality merchandise, delivered as promised. This is my 2nd order and was as exceptional as the 1st. I will definitely order from this company again.
19 juli 2023
Quality goes beyond my expectations.
22 juli 2023
I haven’t worn the items yet
I haven’t worn the items yet, but the quality of the fabric is wonderful!😁👍
22 juli 2023
My dress is beautiful
My dress is beautiful. All the seams were right, no hanging threads, etc. Looks exactly as shown, has some give in the waist, and looks great on! I washed as instructed and skipped the dryer. It dried quickly and with few wrinkles on a hanger. I wish they’d make these in more colors!
15 juli 2023
Great quality product
Great quality product. I've never owned full linen clothing before and didn't know what I was missing, and it's perfect for the summer.
3 juli 2023
Love the styles and the linen fabric
Love the styles and the linen fabric. It is pricey, but It is worth it to buy as I cannot find these styles from another stores, especially, the Peter Pan collar.
15 juli 2023
The clothes are good quality BUT it is…
The clothes are good quality BUT it is not possible to use the returns form on website. After trying to use it you give up and have to e mail them and they offer a partial refund and a voucher. Refund is low compared to price and came through quickly BUT voucher promised never e mailed to me despite follow up request….NOT impressed. So unless the clothes fit you have hassle. So be aware the return form on line does not work as I now see from other reviews. As this company is based in Far East I presume return postage is an issue for them?
Have now upgraded my review as I have now been fully refunded in response.Thank you. However I suggest you reconsider your refund programme in the light of my experience and that of others who have reviewed, so customers have confidence to buy. The clothes are good quality and competitively priced.
19 juli 2023
Antwoord van Grae Cove
Hi there -
I'm sorry that you return process did not go as smoothly as you had hoped. And, I'm sorry that the voucher was never emailed to you.
I've processed your full refund for the returned item in your order. Please kindly check your email.
Please let us know if you have any further questions.
Reputable company with excellent…
Reputable company with excellent customer service! The clothing is of good quality and I've already gotten compliments the first day I've worn my dress. 😊
5 juli 2023
Very happy with my purchase!
14 juli 2023
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