Grae Cove Reviews 

995
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Grae Cove has been very helpful with returns/refunds. Of the three blouses I ordered (in two different orders), two were cut too small in the torso, but the third is perfect. I absolutely love Grae Co... Toon meer

Beoordeeld met 5 van de 5 sterren

As a first time buyer, I ordered several items, hoping at least one would fit or be flattering. I was pleasantly surprised by the number of items I really liked and that worked well! When I did decide... Toon meer

Beoordeeld met 5 van de 5 sterren

After reading some reviews I was sceptical but my order arrived on time, the clothes appear good quality and true to size (possibly a little big - normally I’m 8-10 and XS fits best). Their refund pol... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely LOVE Grae Cove! I am blown away by their quality. It is rare something surpasses expectations, but the clothes are beautiful fabric, well made seams etc. Lovely and breathable for summer. P... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Over Grae Cove

Geschreven door het bedrijf

Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay.

Best Sellers
New Arrivals
Dresses
Bedding
Tops
Bottoms

🍃 All Linen, All Season Long
  • Comfy Chic
  • Premium Quality
  • Everyday Prices

✈️ Complimentary Shipping
  • 30 Day Free Returns
  • Free Shipping Over US$79.00

Discover the Premium Linen You’ll Love For Life at graecove.com.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

995 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(995)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great products and experience

I ordered 2 dresses and a button up shirt, they look really good. The material is a bit scratchy but that comes with the territory with linen until after several washes, when they’ll get softer. I also contacted the company just after placing the order to apply a coupon code that didn’t get applied and they honored it and it was so sweet of them! Everything shipped quickly. Honestly love all I ordered but especially the button up shirt. Will be ordering more of those soon.

21 juli 2023
Beoordeeld met 4 van de 5 sterren

Good quality

I ordered 4 pieces from Grae and they all look exactly like their photos and the quality is good. Unfortunately, I have a shorter torso, so I had to return two of the pieces. The Grae team made the process very easy and enjoyable. I would order from here again.

10 juli 2023
Beoordeeld met 5 van de 5 sterren

Impressed

Excellent quality and customer experience. I have received multiple compliments on my new dress. Will definitely by buying more.

21 juli 2023
Beoordeeld met 5 van de 5 sterren

Really beautiful pair of pants

Really beautiful pair of pants. The fit is lovely and the color is a soft medium green. The fabric is pretty thin but it’s softer and more breathable and moves nicer than I lot of linens I’ve tried. That’s probably a trade off if the linen were thicker. Customer service was fantastic and they promptly sent me a new pair when my first that I ordered did not fit. I’ll be buying from Grae Cove again. Thanks so much!

12 juli 2023
Beoordeeld met 5 van de 5 sterren

Love my shirt

Love my shirt - good quality linen. Customer service was excellent – I mistakenly ordered the wrong color and emailed them the next day and they were able to switch it to the color I had preferred.

14 juli 2023
Beoordeeld met 3 van de 5 sterren

Why was the clothes sent from China if…

Why was the clothes sent from China if made in South Carolina?

21 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Karen - Thanks for your message. I'm sorry for the confusion and misunderstanding.

We are a Hong Kong based company with offices in Boston, San Francisco, Guangzhou and Shenzhen. Our products are made in our factory in Guangzhou and ship from there as well.

Our locations are disclosed in our About Us, Our Factories and our Contact Us sections of our website.

https://www.graecove.com/pages/about-us
https://www.graecove.com/pages/our-factory
https://www.graecove.com/pages/contact-us

Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

Beoordeeld met 3 van de 5 sterren

I didn’t like the clothes

I didn’t like the clothes. I thought that the quality of the fabric wasn’t the best, the sewing was subpar, and they didn’t fit me well.
However, the customer support was great!
They refunded me fully and didn’t ask me to return the products, hence the 3 stars.
I won’t buy from them anymore, though. I don’t think that they make clothes for all body types.

14 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Nadia - Thank you for your comments. I'm sorry to hear that you didn't like the fit, fabric and the stitching. But, we value your feedback and will certainly bring your comments to our design team so that we can make improvements on our clothes. We design and produce our products in small batches and this offers us a chance to make improvements to each batch.

I'm pleased to hear that you found our customer service responsive and efficient.

Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

Beoordeeld met 5 van de 5 sterren

Loved it!

Loved my linen set! It’s so soft! Runs true to size. After I bought one my sister and Friend bought one too lol. If you’re not sure about buying just do It! You won’t regret it!

21 juli 2023
Beoordeeld met 1 van de 5 sterren

Poor Customer Service; Uncertain REturns

I submitted my return 6 days ago and have still not heard anything.

14 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Rachel -

I'm sorry that we missed your return request.

I've processed your refund and have sent you an email with follow-up instructions. Please kindly check.

Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

Beoordeeld met 4 van de 5 sterren

The most comfortable over-sized dress

I love the dress I bought. It has a lot of positive ease which is what I wanted. The material (linen blend) is comfortable cool and doesn't wrinkle. It fits. The delivery takes a while but it's not too long.

19 juli 2023
Beoordeeld met 1 van de 5 sterren

Delivered late and can’t return - bad fit

Items were delivered late and I tried to return some of the items but no way to return it back. The items don’t fit and now I’m stuck with them and won’t get my money back

13 juli 2023
Logo Grae Cove

Antwoord van Grae Cove

Hi Adisah - Thanks for your message. I'm sorry that the order arrived late.

I see that you've requested a return on 2 items. I've gone ahead and processed your refund. Please kindly check your email.

Please let us know if you have any further questions.

Warm Regards,
the Grae Cove team

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