Greenhalgh's Craft Bakery Reviews 555

I haven't had a Greenhalgh pie for a long time because I consider them to be expensive. Today I was hungry and I decided to have a treat. A potato and meat pie costing £3.30. I certainly won't be having another. The filling was dry and tasteless, with a few speckles of minced meat. No gravy or moisture. The pastry was soggy on the sides and bottom, the crust a bit better, not much. I ate half and threw the rest away. Will not be going back.

Amazing service -

Order didn't arrive. Emailed company but no response. Parcel arrived after 48 hours in transit. Not the 'fresh' pies I had expected. Wish I'd read other reviews before purchasing. Company emailed today (4 days after due delivery date) to say 'order complete'. I had waited to see what response was before giving my negative feedback.

Absolutely delicious! Amazing food and always a friendly service. I’ve not found a bakery that compares.

Their steak pies, puddings and meat pies are the best you can get anywhere. I always get them when I am back in Wigan, and do big delivery orders from where I live in London.
Over the years, I have had deliveries that have arrived late but my last-but-one order did not arrive, and I did not have any notification. I had to contact Greenalgh's, and was told they couldn't deliver that day, so I cancelled and got a refund.
Last Friday I had a delivery scheduled. I work from home, so was in all day but when my delivery did not arrive, I called the next day, only to be told they had a description of the parcel outside my door. From the description it sounds like it was my doorstep but alas my delivery was not there the next time I left my flat.
To get into the building, you buzz my number which comes to my phone. That didn't happen and no one knocked at my door. They may have a photo of the box on my doormat but I do not have any pies. I do not have a refund either. I was told they trusted their delivery company, so would not be looking into it any further. Looking through the reviews, a lot of people seem to have had issues with deliveries, so I think this is something they need to address, as the products are amazing but that's no use if people don't receive them.
I for one will not be receiving them anymore, as I don't have any confidence anymore in their ability to deliver, so will not be buying another product from them

I ordered a large steak pie online for new years day and can't fault anything. The ordering process was easy and straightforward and collection was also easy.
The steak pie was 1st class and worth every penny. Delicious puff pastry with plenty of lean steak and dark rich flavoursome gravy. I would highly recommend!

Website: to order was a bit clunky in places, had difficulty adding 1 particular item to my basket, had to try about 8 times in total.
Information on the product description could be better/consistent. ie number of portions or even dimensions of the large pies just so you can get an idea of how many people they would feed.
Food: we ordered the large steak pie, cheese and onion pie and meat & potato pie, we ordered them pre-cooked. All the pies were fantastic, really good flavour to all of them. Everyone at our gathering had a favourite. A real hit. One area for improvement would be to include some re-heating instructions as non were included.
Store collection: staff in store were really friendly, everything was ready and bagged for collection.
We would absolutely order the large pies again for a party/gathering.

What made my experience great was speaking with representative Rebecca, she was EXTREMELY helpful, nothing was too much trouble. I/we will continue to patronise greenhalghs.com because we believe, that not only are their products exceptional quality but also their customer service. Thank Rebecca, you are truly appreciated, kindest regards Carol Leyland

Can’t believe the price of a small seeded loaf (£2.95). Not value for money

Superb delicious pies from a fabulous bakery
Jill brought me down some savouries from the Greenhalghs 'Atherton, bakery on her recent visit to Bournemouth. The best pies I have tasted in years. So Scrumptious, so very tasty and fulfilling because the pies were crammed full of steak with a delicious gravy.
Steak and Ale, Meat pies and potato cake all very yummy!!
Highly recommended. Will buy loads more because they're too good to miss
Steve of Bournemouth

Delivery guy at Salford precinct this morning at 5.30am on 26,11,24
Stroking a passers by dog and feeding it with food out of back of van and then after touching dog unloads the food into the Salford shopping, Manchester store without any regard to animal to food bacteria transfer.
I will never eat again from Greenhalgh's

I often go to Greenhalgh's Warrington as I enjoy their potato & meat pie and sausage roll, albeit they are expensive. I don't know if the baker has had an off day today but the sausage roll was too salty and the Potato & Meat pie was too peppery - my lips are still tingling! Doesn't anyone check the seasoning level on these products?! Usually this is my 'go to' pie shop when in town but based on today's experience I'm now reconsidering. Very expensive for food I didn't enjoy and didn't finish eating.

Nice food but how much !! About to place online order, but then checked other shop. Same things from local competitor are £20 cheaper and just as good. Why would anyone shop with Greenhalgh's ?

I ordered a few days ago for delivery tomorrow. Fresh food they claim.

My main request was several pots of black peas. I ordered other stuff to make up a delivery. I have just been told they have no black peas. They are going to deliver the rest of the stuff. £6.99 delivery charge for £20 of stuff I’m not particularly bothered about.

They claim they can’t cancel as it already been sent to the courier. So my ‘fresh food’, including pork pies has already been shipped and I won’t receive my ‘fresh’ pork pies till tomorrow.

- The main part of the order is not available
- the ‘fresh food’ has been despatched 24 hours in advance
- I’m paying roughly 33% delivery charge for the ‘service’.

Anyone want a ‘fresh’ pork pie.

What has gone wrong for the last few years is the quality has countdown but costs have gone up. The public think they are being ripped off and I think they are. People don't mind paying for something that is value for money and that is not the case with Greenhalghs bakery at the moment, and they are getting a very bad reputation. I wouldn't even give one star but it's compulsory.

I ordered a "last minute" birthday cake for my sister who is in a nursing home & was 95 on Wed 18 Sept. Ordered it Monday 16th Sept with the guidance of one of their very helpful office staff & received it on the morning of her birthday Wed 18th. Beautiful cake & first rate service. Would highly recommend them.

Why would anyone go to these? Such awful product with the worse quality ingredients literally just crap, Pound bakery are better but if you want quality for your money without having your pants down then steer clear and just go to carrs how is this even an option? Lol

Overpriced and ripping off customers.
Be prepared to re mortgage the house for more than 2 items.
Sausage rolls and meat pies always most certainly burnt.
Bacon sandwiches are decent though.

Well the products are good most of the time, but today Friday 13th September, I bought a meat pie only to find the prices have gone up again, so far the third time this year and the pie was only half full of meat restaurant was juice, if they go on at this rate people will stop buying from them or at least not as often, I mentioned the price increase to a big built girl in the Wigan market street shop and she said it won't stop people coming in, but I beg to differ on that as I believe company's get to greedy and customers will dwindle in numbers

I ordered for a deliver to Coventry on Saturday.
I had lovely service from Rebecca R as I had made a mistake with the on-line order, my mistake was rectified first thing on Monday and i received my order today.
Perfectly packed with no issues.
Thank you Rebecca R and the Greenhalgh's team.