Green Pulse Energy Ltd Reviews 

190
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 1 van de 5 sterren

I was happy with the original install that Green Pulse Energy conducted but dealing with a maintenance issue has been very painful. They have missed two appointments to come and complete some maintena... Toon meer

Beoordeeld met 5 van de 5 sterren

VERY PROFESSIONAL & HIGHLY RECOMMENDED From start to finish this was a very pleasant journey. Nine panels installed on the roof. Solis Inverter 2 x 5KW batteries located neatly in the garage... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Problem with Solar Installation 9 years old. Generation erratic after heavy rain. Problem diagnosed with water ingress to connectors on the roof. Problem was expertly fixed by Daryl who also replaced... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a solar installation back in 2023, were very pleased with the whole process. We have just had a new router and were having issues connecting with our Solis inverter. After many hours of trying w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van apparatuur voor zonne-energie

Geschreven door het bedrijf

Green Pulse Energy for all your Solar Energy Panel Requirements Green Pulse Energy Ltd are a professional, friendly and customer orientated renewable energy company providing quality services from Domestic or Commercial installation of solar PV, Car EV and/or other types of renewable energy systems through to total Off Grid systems. Based in Colchester and working around Essex, Suffolk & Norfolk; Green Pulse Energy is the culmination of experts in the construction and maintenance within the renewable energy industry. Green Pulse Energy provides a multitude of services for customers. These services include maintenance (Commercial and Domestic), Panel cleans, Bird Protection, energy assessments, installation of Solar PV and Electric Car (EV) Charge points, Inverter Error codes, Inverter Repairs, Inverter replacement. Essentially all of the products provided by Green Pulse Energy will save you money on your energy bills and reduce your carbon footprint. The team at Green Pulse Energy have an abundance of knowledge and hands on experience and because Green Pulse Energy is not a division of a wider company the team have the time to dedicate to customers. Whether you're looking at installing and maintaining the standard Solar PV system or you simply want to find out more information on the world of renewable energy please don't hesitate to visit the Green Pulse Energy website. The site has lots of helpful information on the systems Green Pulse Energy fits, blogs to give you tips on renewable energy and even testimonials from previous satisfied customers. Alternatively please do not hesitate to contact a member of our team via email on info@greenpulseenergy.co.uk or telephone 01206 701801 where we look forward to being of assistance.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(190)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good reliable company

I received a clear, detailed design and costing for the recommended installation which was in conjunction with having my roof tiles replaced. Green Pulse Energy worked seamlessly with the roofer to ensure that the job went smoothly. All the Green Pulse Energy fitters and electricians were polite, friendly, helpful and professional and somehow managed to work around the awful wet weather in remarkably good humour. Erin at the office ensured that the admin was up to date. Dwayne, the chief electrician, was particularly helpful in explaining the separate components of the system and how to use the App and also came up with a viable solution to a possible problem which actually sorted itself out.
I thoroughly recommend this company.

3 april 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd


Thank you for your positive feedback! We're delighted to hear that you had a great experience with us during your solar installation. We appreciate your recommendation and are pleased that our team, including Dwayne and Erin, could assist you effectively. If you need any further assistance, feel free to reach out.

Beoordeeld met 5 van de 5 sterren

Responsive and knowledgeable support…

Responsive and knowledgeable support following a change of Wi-Fi, initial troubleshooting hadn’t resolved the issue, but thanks to Dwayne’s advice and support everything is restored as it should be.
Thank you very much indeed.
Please keep the customer support going!

8 april 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your feedback! We're glad Dwayne could help resolve your Wi-Fi issue. We're committed to providing top-notch support. If you need anything else, just let us know.

Beoordeeld met 5 van de 5 sterren

Excellent service provided by Green…

Excellent service provided by Green Pulse throughout the entire process! A year later and the installation of 8 panels has reduced my average monthly energy bills from nearly £300 to £100 per month! Brilliant service, highly recommend!

21 maart 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd


Thank you for your fantastic feedback! We're thrilled that our service helped you save significantly on your energy bills. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. Thanks again for choosing Green Pulse!

Beoordeeld met 1 van de 5 sterren

Disappointing Experience

Booked Engineer to check our Inverter as online monitoring indicated a possible slight fault. Engineer arrived and inspected Inverter but, found no fault. 48hrs later I logged into online monitoring and found the Panels had not generated electricity since his visit. Contacted Technical Team who responded rapidly and Engineer arrived that afternoon. After looking at Inverter he elected to perform a System Procedure Failure (Day Light) and Panels were reinstated. He advised no WiFi and performed a Factory Reset on the TP Powerline boxes that connect the Inverter to our Home Hub. I later observed the TP Link was not working. I sent a polite email setting out my whole experience to Lee Oxley asking if he could send someone to reset the link for me. I received neither an acknowledgement of my email nor a reply nor did anyone from the Company contact me and still hasn't. I was lucky to meet a friend who is a Senior IT Expert working for an international Company who responded with instructions to reset the TP Link, which was successful.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and advice from start…

Excellent service and advice from start to finish
Good communication
Installers were efficient friendly and helpful
Product perfect for my needs and working well
I will be recommending them

16 februari 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you so much for your glowing feedback! We're thrilled to hear that you had such a positive experience with our service and advice. Our team strives to provide excellent communication and support throughout the entire process, and it's fantastic to know that our installers were efficient, friendly, and helpful. We're delighted that the product we provided is meeting your needs perfectly. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Really helpful and professional

Green Pulse were really helpful, professional and compassionate when we needed to remove a solar panel (the original installer had installed it overlapping with our neighbour's roof but refused to move or remove it).

They did a site survey to establish whether it would be possible and safe to move it fully onto our roof and, when that proved impossible, they removed it without damaging it as well as making good the bird-proofing around the remaining panels and the tiles where that panel had been.

They helped us draw a line under what had been a really stressful situation so we're really appreciative.

6 november 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you James for taking the time to write this amazing review. We are delighted to have been able to help you out and solve your problem satisfactorily.

Beoordeeld met 1 van de 5 sterren

Horrible, regrettable experience

Bad experience. Criminal gang, never use this company, they are deceitful. The owner Lee Oxley claimed that he will sort out my domestic RHI payments as part of the installation of ASHP, every month would come up with different stories, until the 1 year period elapsed. A couple of months before the 1 year, came to service the ASHP, said he will forward date the process and took all the paper work to complete in his office, after this never took my calls again, until I used my daughters phone to call him. He has blocked all numbers pertaining to me. I got no incentive despite spending about £16,0000 with this company. This price also included a battery pack for solar panels that has never worked.
Date of experience 2018

22 december 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Dear Jete, thank you for your review.

We are sorry that you had an unpleasant experience with the company 5 years ago.

We would like to reassure you that our many wonderful reviews are testimony to the legitimacy and ethics of the company.

Kind regards, Green Pulse Energy.

Beoordeeld met 5 van de 5 sterren

Excellent service

We used Green Pulse Energy Ltd for a painting job, they were highly recommended to us by a neighbour. Carl arrived on time was very personable, tidy and did a very good job. We will not hesitate to use them again.

13 september 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you so much for your review, we are delighted to hear how impressed you were with Carl's workmanship and time-keeping. We are glad to know that you will use our services again.

Beoordeeld met 5 van de 5 sterren

Green pulse energy installed our solar…

Green pulse energy installed our solar panel system in August. They installed 12 panels, battery, solar iboost, inverter and bird proofing within half a day. Scaffolding was down within 3 weeks. Very efficient and professional staff. Staff showed us how the system worked and we're happy to answer any questions we had. We went with green pulse energy as they were the most knowledgeable and competitively priced installer. They did not add on costs like Solar Together did. Would highly recommend Green Pulse Energy.

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Lydia for your amazing review, we are delighted to read how impressed you have been with our services. We appreciate you taking the time to leave us such a wonderful review so that others can benefit too.

Beoordeeld met 5 van de 5 sterren

Fantastic Company!

Now onto my third solar system from Green Pulse and I couldn’t be happier.

First system was 40 panels on my pub restaurant and in just under two years has saved me 10000.00. The installation was clean, quick, un intrusive and very professional!

Second system was on my house, this time 10 panels but this time with an iboost for the hot water. This meant from mid April we could turn off the boiler completely as not only did the system power the house, send power back to the grid but also provide us with hot water all day. Again the installation was great and so easy.

Third system was back on my pub restaurant with another 6 panels and an inverter attached to the immersion heater. Our business uses a lot of hot water so now the boiler will hardly get used during the summer months.

After sales have been great, nothings to much trouble and you even get an app to tell what your system is doing and how it’s performing.

Definitely will use again and recommend.

7 augustus 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Matthew for taking the time to leave such a wonderful review, it's great to know that you've used Green Pulse Energy several times and have received great customer care each time.

Beoordeeld met 5 van de 5 sterren

Quick, Friendly and Accomodating

I went through two rounds of estimates before committing to having Solar PV + storage installed at my property; roughly a year apart.

As with all large investments, I spent the time to get at least 3 quotes from various vendors. GPE was not only price-competitive, but they were also the only vendor who performed an on-site survey before their initial proposal. On top of that, both sales people I dealt with (in 2022 and 2023) were friendly, knowledgeable, and accommodating when queried for alternatives (brands, configurations, power / storage capacity etc).

Both the technical survey and physical installation teams were, again, knowledgeable, accommodating and friendly. When it came to “points of no return”, such as panel installation, wire runs, etc, they made sure that I fully understood what they intended to do and was happy with the suggested approach. It’s clear that they take pride in their work and I’m very happy with the final result.

Despite taking half a day longer than expected to complete my install, there were no “final bill shocks”; my final bill was exactly as quoted.

Only time will tell when it comes to the quality of after-installation support, but I’ll make sure to update this review if they don’t live up to the expectation they’ve now set for themselves.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you David for leaving Green Pulse Energy such a positive review, we do hope that now your installation has been in place for 2 months that we have continued to live up to expectations!

Beoordeeld met 5 van de 5 sterren

Green Pulse Energy

I had had a couple of quotes for solar panels and both were way over priced so the payback period didn't work at all. I thought I'd have one more go and contacted Green Pulse Energy. Ben Sherwood and team went through a comphrehensive process of understanding my needs, designing the system and costing it. I was pleasently surprised at the cost which ment a payback period of around 8 years. There were a few changes made through our discussions and it was fitted end May 23. A trench was dig to hide cables, panels fitted with very good alignment and all equipment fitted was very neat and tidy. The system has been running now for nearly 3 months and has worked perfectly. I would highly recommend Ben and Green Pulse Energy if your struggling to get a sensible quote.

25 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Tim for this wonderful review, we appreciate you taking the time to share this, and we are glad that we could offer such a competitive price along with good workmanship for your installation.

Beoordeeld met 5 van de 5 sterren

Great work - 5 stars!

I have been contemplating solar panels for some time and had Green Pulse Energy Ltd recommended by several friends within the industry. In choosing them I was not disappointed, their approach was professional from start to finish, and at no time did I feel that I was being sold unnecessary equipment. When the installation team arrived, they were clean, efficient, and polite. Not a speck of rubbish was left behind, it is a small detail but one I think makes all the difference.

Big thanks to all at Green Pulse Energy Ltd - Great work!

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Robert for taking the time to share such a wonderful review, we do appreciate this. I am delighted that we fulfilled your expectations and were able to deliver a professional service throughout.

Beoordeeld met 5 van de 5 sterren

Green Pulse,

I would highly recommend Green Pulse to anyone looking for a reliable, professional and diligent company for their Solar system. Right through the job from the initial consultation and design process, and on to the installation, there team have been very supportive and communicative when needed on what proved to be at times a challenging build. The installation team did an utterly flawless job putting in a real shift in to get the job done.
Outstanding.

10 juli 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Leo for this fantastic review, always lovely to see an "outstanding". We are delighted that you have been so pleased with your experience of our services.

Beoordeeld met 5 van de 5 sterren

Top marks from start to completion!

From enquiry, through initial survey, quote, planning, and installation Green Pulse have been excellent to deal with. Every individual involved has been helpful, friendly & 100% professional. No hesitation in recommending them!

27 juni 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Colm for your review, we love to read how our whole team has been so helpful and professional throughout your customer journey with us here at Green Pulse Energy.

Beoordeeld met 5 van de 5 sterren

Highly recommend Green Pulse Energy

Highly recommend Green Pulse Energy. Pete Spink,who came to give a quote, was knowledgeable and happy to answer as many questions as I had. Glen and Johnny who undertook the installation, they were respectful of my property, tidied up any mess and were informing me of what they were doing along the way. This was a company who did what they were going to do in the timeframe that they quoted. I would recommend Green Pulse Energy to anyone who is thinking about solar.

12 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Clare for such a wonderful review, and for sharing your experience of the specific team members professionalism. We appreciate you taking the time to let us know!

Beoordeeld met 5 van de 5 sterren

Great Job

Green Pulse fitted a 6.24 kw solar array in October 2022 and a 9.5 kw battery in November 2022. I wanted to give it a good chunk of time before I wrote a review to make sure it's working as it should, and I can't fault the system, it is working perfectly. The tradesman were professional and efficient, and turned up on time. The salesman who came to my house initially was knowledgeable and answered all my questions and advised on what system would be most suitable for my needs. The people in the office kept me informed as to how my order was progressing. It was a good experience from start to finish

7 oktober 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Norman for taking the time to leave us a wonderful review, we are delighted that you have been impressed with our team and services from start to finish.

Beoordeeld met 5 van de 5 sterren

VERY PROFESSIONAL & HIGHLY RECOMMENDED

VERY PROFESSIONAL & HIGHLY RECOMMENDED

From start to finish this was a very pleasant journey.
Nine panels installed on the roof. Solis Inverter 2 x 5KW batteries located neatly in the garage and finally a booster for the hot water placed in the airing cupboard.

Meter readings taken for the last two days show no electric at all has been used from the National Grid. What's not to like?

Thank you so much Green Pulse Energy Ltd.

9 juni 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Robert for leaving us this great review, and exactly, free energy, what's not to like! The Green Pulse Team all hope that you have continued to enjoy lots more free energy days!

Beoordeeld met 5 van de 5 sterren

Highly Recommend

The service from Green Pulse Energy from start to finish was excellent. Ben was very patient to keep answering my questions and providing multiple different quotes as I wasn't sure what I wanted until we had got it just right.

Installation was incredibly smooth and all done in one day with 10 panels across two roofs, a 5kw battery and a 3.6kw inverter. All the guys were very polite, friendly, clean and tidy. They were also happy to answer my many questions on the day.

Having had the panels for two weeks now I am delighted with the decision, our electricity use is down 94% already.

I would highly recommend Green Pulse Energy.

12 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Rich for leaving us this review and letting us know your electricity use was down by 94% - that's an incredible result for you! We are delighted that you have been so happy with your solar installation!

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