Green Pulse Energy Ltd Reviews 

189
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

I was happy with the original install that Green Pulse Energy conducted but dealing with a maintenance issue has been very painful. They have missed two appointments to come and complete some maintena... Toon meer

Beoordeeld met 5 van de 5 sterren

VERY PROFESSIONAL & HIGHLY RECOMMENDED From start to finish this was a very pleasant journey. Nine panels installed on the roof. Solis Inverter 2 x 5KW batteries located neatly in the garage... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Problem with Solar Installation 9 years old. Generation erratic after heavy rain. Problem diagnosed with water ingress to connectors on the roof. Problem was expertly fixed by Daryl who also replaced... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a solar installation back in 2023, were very pleased with the whole process. We have just had a new router and were having issues connecting with our Solis inverter. After many hours of trying w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van apparatuur voor zonne-energie

Geschreven door het bedrijf

Green Pulse Energy for all your Solar Energy Panel Requirements Green Pulse Energy Ltd are a professional, friendly and customer orientated renewable energy company providing quality services from Domestic or Commercial installation of solar PV, Car EV and/or other types of renewable energy systems through to total Off Grid systems. Based in Colchester and working around Essex, Suffolk & Norfolk; Green Pulse Energy is the culmination of experts in the construction and maintenance within the renewable energy industry. Green Pulse Energy provides a multitude of services for customers. These services include maintenance (Commercial and Domestic), Panel cleans, Bird Protection, energy assessments, installation of Solar PV and Electric Car (EV) Charge points, Inverter Error codes, Inverter Repairs, Inverter replacement. Essentially all of the products provided by Green Pulse Energy will save you money on your energy bills and reduce your carbon footprint. The team at Green Pulse Energy have an abundance of knowledge and hands on experience and because Green Pulse Energy is not a division of a wider company the team have the time to dedicate to customers. Whether you're looking at installing and maintaining the standard Solar PV system or you simply want to find out more information on the world of renewable energy please don't hesitate to visit the Green Pulse Energy website. The site has lots of helpful information on the systems Green Pulse Energy fits, blogs to give you tips on renewable energy and even testimonials from previous satisfied customers. Alternatively please do not hesitate to contact a member of our team via email on info@greenpulseenergy.co.uk or telephone 01206 701801 where we look forward to being of assistance.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

189 reviews

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4,4

Alle reviews

(189)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Really friendly team left the job…

Really friendly team left the job clean. Done professionally and looks really nice. Wouldn’t recommend anyone else

1 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Jake, it's always appreciated when we read such positive reiviews!

Beoordeeld met 5 van de 5 sterren

Solaredge Installation Norwich

I have just had a Solaredge Inverter & battery installed along with 25 modules with optimisers on 2 roofs (shading issues).
It's an old property with pin tiles which is always a worry as they break easily. Special mention to Jacob & Lewis the roofing team, who did an exceptional job, treated the building with respect and care (not 1 tile was broken!). What grafters these guys are, they even offered to replace a couple of slipped tiles amazing customer service, they were both prepared to go the extra mile.
The Electrical team also so professional and meticulous in their installation and commissioning, and honestly open to the numerous questions I had lol.
The Office team open and friendly, even had Lee the director in the loft before the install, so it shows their commitment to get the job done right-- well done.
Only con is, and it's just an order delay for the SE HW diverter, but I should get that installed in a few weeks time.
Understandably a lot of solar equipment is becoming scarcer as demand rises, so why are you waiting? you wont go wrong using Green Pulse Energy. A very well run, honest and direct Company.

Important point, my installation was 75 miles from GPE base, it is north of Norwich centre and almost 2 hours drive away. I must have had 10 different companies visit for survey another 10 visited me by Google Earth lol. Most of these companies leave a lot to be desired and were soon crossed of the list. I am so glad I made the right call
But by far the most professional home visit for survey, was Green Pulse thx Dave.

10 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you so much Stephen for your lovely review, pleasure working with you. From all at Green Pulse Energy

Beoordeeld met 5 van de 5 sterren

I had Green Pulse install more panels…

I had Green Pulse install more panels and another battery.
The Installation went without a problem, however, after two weeks the inverter developed a fault, I has taken over a month to have the problem fixed, this was not the fault of Green Pulse.
The electrician John after four visits finally got the system working to my satisfaction. I can say he was an excellent worker, very conscientious and carried out a very neat job.

2 mei 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Keith for taking the time to leave us this review, we are glad that you were happy with the problem being solved and appreciate your kind words about our electrician!

Beoordeeld met 5 van de 5 sterren

Well done Green Pulse Energy

We've just celebrated the 2nd anniversary of the installation of our solar panels by Green Pulse Energy.
Green Pulse were very attentive and responsive during and after the installation process and we have been very satisfied with their work and service overall. In 2 years our panels have generated 10.8 megawatts and saved 2.1 tonnes of CO2. Brilliant!

29 april 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Neil for letting us know that the solar installation has been such a success for you from the installation process through to the great savings you are now making!

Beoordeeld met 5 van de 5 sterren

A nice job with good after sales service

Honest pre-sales advice. A good quality fit out by a nice team. Reassuring willingness to iron out a couple of minor post-fit snagging issues. Overall, very happy.

22 april 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Neil for your great review, it's great to know that we were able to iron out any post install issues leaving you happy with your choice to use Green Pulse Energy.

Beoordeeld met 4 van de 5 sterren

Green Pulse Solar Install

Recently had a 4kwh installation on our residential property in Chelmsford. Very pleased with the install. Have recommended to friends and family.

25 augustus 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Tom for sharing your review and for recommending us to your friends we appreciate this.

Beoordeeld met 5 van de 5 sterren

Excellent Service

From survey, quote and installation Green Pulse were excellent. I would definitely recommend them.

19 oktober 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

We are delighted to know that you have been pleased with our services, and appreciate you taking the time to share this with others!

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish. Peter and the team made the whole process very easy and simple. Would highly recommend!

9 januari 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Daniel for sharing such a positive review, we are grateful for you taking the time to do so and for choosing Green Pulse Energy.

Beoordeeld met 4 van de 5 sterren

Excellent installers

The installers were excellent. They were on time, very pleasant and tidy workers.

Our only issue was with the battery. First of all they supplied the wrong size battery, but that was soon rectified.

The biggest issue was with making the battery work in a power cut. The salesman checked that the GivEnergy battery would work in a power cut, and it does. However, the communication between the sales team and installers failed. The installers were told that they should install a 3 pin plug which would allow us to run an extension cable in the event of a power cut. That wasn't what we ordered, nor paid for. In the end the work was completed correctly with a groundsman visiting the house and laying a very thick cable between the battery and house to enable the battery to power the property in the event of a power cut.

Despite this hiccup, I would still use Greenpulse again in the future, and I wouldn't hesitate to recommend them. Just ensure everyone is on the same page.

6 oktober 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your honest feedback Robert, we have taken this on board and will ensure that communication between all staff is improved. Thank you for choosing Green Pulse Energy to install your panels.

Beoordeeld met 5 van de 5 sterren

Green Pulse Energy recently installed solar panelling at KFCC

Green Pulse Energy recently installed solar panels at our Cricket Club in Feering, Essex. They were extremely professional from start to finish. The whole installation was carried out very efficiently with a minimum of fuss. The installation team were extremely polite and friendly. I would certainly recommend them to anyone thinking of installing solar panels.

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Chris for sharing this wonderful review. It is always great to read that our installation team were so professional and friendly, and we thank you for choosing Green Pulse Energy for your installation.

Beoordeeld met 5 van de 5 sterren

Solar panel and battery installation

The sales rep Ben fitted me in and did not try a hard sell but laid out clearly what solar panels could do and what was appropriate to my household and property. He provided extensive written material laying all this out in terms I could understand. The installation happened within the lead in time quoted despite my battery being fitted at a slightly later date. All the the fitters and electricians were polite efficient and amenable. Highly recommend

30 november 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for leaving us such a positive review, we are pleased to read how thorough you felt our surveyor was and the professionalism of our install team! Thank you for choosing Green Pulse Energy.

Beoordeeld met 5 van de 5 sterren

Neat solar panel installation from a highly knowledgeable team

We recently had solar panels and a battery installed and GreenPulse Energy have been fantastic every step of the way. The adviser, Ben, was extremely knowledgable and had fantastic recommendations for how we could best achieve what we were looking for. The installation was a very neat job and we have been really pleased with the outcome. We’d highly recommend them to anyone looking to install solar panels!

2 december 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Anna for sharing your review, we are delighted to read this glowing review!

Beoordeeld met 5 van de 5 sterren

5 Stars

We have recently had a commercial installation of 148 panels and Green Pulse Energy gave us a 5 star service from start to finish.

30 januari 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Joe for taking the time to leave us this positive review, we are delighted that you entrusted Green Pulse Energy with your commercial installation.

Beoordeeld met 5 van de 5 sterren

Highly recommend Green Pulse

From initial call and visit with Pete Spink, to the installation the engineers Dennis, Karl, Glenn and Jon were all excellent hard working and trustworthy and Julie and Jacqui's communications were first class highly recommend

1 december 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Peter for your positive review and we shall ensure that all team members are aware of your 5stars for their service.

Beoordeeld met 5 van de 5 sterren

Local Renewable Energy Specialists

I researched Green Pulse Energy who are a local company actively installing industrial and domestic renewable systems. This is why I chose them. From discussing options, explaining system operation and agreeing my needs prior to installation, everything was set out on a clear schedule. I had a solar battery storage system installed along with an iBoost for heating water as I already had solar panels at my property. I also had my panels cleaned and bird netting installed. Installation was completed with no problems by the team of skilled installers. The only part of the experience that was lacking was communication with the office. This was sometimes difficult due to not always being in contact with the same person when discussing the contract. This is I minor concern which I’m sure will improve. Overall I would recommend Green Pulse Energy

8 juni 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for sharing your positive review, and we have taken into consideration the comments regarding communication in the office to ensure this is improved. We are delighted that you chose Green Pulse Energy and to hear that you would recommend us.

Beoordeeld met 4 van de 5 sterren

Overall a good experience with Green…

Overall a good experience with Green Pulse.
Initial contact and quotation process prompt and efficient. Site visit excellent and informative with good knowledge of the product. From placing the order to installation a smooth process in a reasonable time scale. Installation went well and pleased with the work done. My only criticism is that we would have appreciated some guidance and information on how to best use the system either from the installation team or a follow up site visit. This was eventually arranged when we had some issues several days later and all was explained. Very pleased with the quality and system installed (Giv Energy)

16 mei 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you David for your review, we are glad that our team were able to support you with your issues in a timely manner. Thank you for choosing Green Pulse Energy

Beoordeeld met 5 van de 5 sterren

Delayed my review because

I have left it 6 months to write this review to make an informed assessment of the panel installation and after care service.

I initially had some minor issues - damage to exterior paving slab from scaffolding but this was addressed and replaced immediately.

If I had to be critical then I wish Pulse had explained SEG steps after installation. I lost all of summer to to resell unused electricity back to the grid.

Other than that I would recommend.

Great team, happy to deal with queries before, during and after installation. Turnaround response within 24 hours.

Hopefully soon, I would like to pursue the purchasing the batteries.

16 november 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Pamela for your review. We appreciate your comments regarding the SEG installation and have since put steps in place to ensure that all customers are given thorough after care to ensure this process is fully understood.

Beoordeeld met 1 van de 5 sterren

Waste Off Time

I called in Mid-August about getting my Solar Panel’s repair (not installed by them), a very nice lady said they were working with a 12-week appointment time, I said that was fine because I would be out of the country from Mid Sept to Mid Oct, she took all my detail and said they would be in contract. I decided to follow up on the 19th Sept and was again reassured they would be in touch when I returned in Oct.
Now when I call on the 24th Oct they just say sorry we are not doing any repair work currently, what a waste of my time thanks for nothing.
I now don’t believe they ever had any intention of doing my work, its seems unless you are going to spend thousands of pounds buying panels from them, they are not interested, despite what’s on their webpage.
Hopefully sometime in the future I will look at installing Panel’s on the next house I buy, I will ask them to come and quote, boot and other foot come to mind!!
Below comes from there web page.

Our fully trained, full time maintenance engineers will come out to visit you to complete a system check, and to sign your system off. We can usually book you an appointment within the week.

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you Simon for sharing this review, as a new member to Green Pulse I am following up on all reviews and would like to apologise that this was your experience.

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