Grives Perfumes Reviews 

69
TrustScore 2 uit 5

1,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Placed my order for my free perfume sample at the cost of £5 for delivery on the 28/05/26 said it was dispatched on 12/06/26 and i still haven't received my perfume, as others have said, communication... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered several times from Grives, including taking advantage of the free samples. It is very clear that postage needs to be paid (for those leaving a poor review for this). Orders arrived quic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered over a month ago and they took payment (£4.99 delivery) straight away! Still waiting on delivery ! No customer service at all, looked back into order and they don’t even have any of the sample... Toon meer

Beoordeeld met 3 van de 5 sterren

1 star- Ordered from them seeing one of their deals to try for free, only paying postage. I love natural perfumes so was keen to try this brand as not tried before. However, order was due this week a... Toon meer

Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetica en parfums leverancier
  3. Cosmetica winkel
  4. Geuren- en aromaleverancier

Geschreven door het bedrijf

The best natural extracts from around the world give rise to a new way of conceiving perfume—long-lasting on the skin with fulfilling effects for your soul. Uplift your everyday, one drop at a time.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 45% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,8

Alle reviews

(69)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A Hidden Gem in Luxury Perfumery

I stumbled upon Grives Perfumes through social media and was intrigued by their unique collection. Initially ordered their Florique sample, and I was genuinely impressed by both the fragrance and presentation.

6 november 2024
Review zonder uitnodiging
Logo Grives Perfumes

Antwoord van Grives Perfumes

Hi Alex,

Thank you so much for taking the time to share such a thoughtful review of your experience with Grives Perfumes! We're absolutely delighted that you discovered us through social media and gave our Florique sample a try.

Your kind words about both the fragrance and presentation mean a lot to us - we put our heart into every detail, from the scent composition to the packaging, so it's wonderful to hear that this resonated with you.

We truly appreciate you highlighting us as a hidden gem in luxury perfumery.

Reviews like yours help other fragrance enthusiasts discover our collections.

Thank you again for your support!

Best regards,
Elodie Green
Customer Support Representative

Beoordeeld met 5 van de 5 sterren

Pleasantly surprised

Ordered the 10ml perfume bundle on Monday, I was a little sceptical after reading reviews on here however I was pleasantly surprised, I was kept updated the whole way through the shipment process. The bundle arrived 5 days after ordering and the perfumes smell lovely!

9 november 2024
Review zonder uitnodiging
Logo Grives Perfumes

Antwoord van Grives Perfumes

Hi Penny,

Thank you for sharing your wonderful experience! We're thrilled to hear that your 10ml perfume bundle met and exceeded your expectations. It's particularly meaningful that you felt well-informed throughout the shipping process - this is exactly the kind of service we strive to provide for every customer.

We're delighted that your order arrived promptly and that you're enjoying the fragrances. Your trust in giving us a chance despite your initial hesitation means a lot to us, and we're so glad we could deliver a positive experience.

Thank you for taking the time to share your feedback - it helps other customers make informed decisions about their purchases.

Best regards,
Elodie Green
Customer Support Representative

Beoordeeld met 1 van de 5 sterren

Do not order from this company

Ordered the sample perfume with their offer of paying £5 just for the postage on 8/10/24
I received an email confirming dispatch on 10/10/24
It’s been 20 days and no item still.
The tracking said ‘waiting for dispatch’ until last week and I’m no longer able to get anything when tracking, as if the tracking doesn’t exist.
I’ve emailed three times in the last two weeks for an update but no reply even though they say they’ll respond in 24hrs.
Not to be trusted, do not order from this company.

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had to pay postage twice, perfume not great

Took over two weeks to arrive. Despite filling in their contact form twice to talk try to someone but I had no response either time. Bought via the offer, pay postage and try perfume for free. Paid nearly a fiver postage and then royal mail asked for another £1:50 as sender not payed full postage (only 0.85p) what cheapskates. Received perfume today, nothing special, smells like furniture polish:( Avoid

24 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The fragrances smell absolutely

The fragrances smell absolutely
divine. Really beautiful. Unfortunately the delivery time and communication from customer service let this company down which is a shame because the products are quality items that smell amazing. Ordered on 8th and items didn't arrive until 19th, no replies to emails I sent the company. Honestly if communication about delivery had been better I would have given 5*review because the products are so good..
Hoping Grives take this on board and Improve communication with their customers.

19 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not a trustworthy company

Placed my order on 23rd August, still no sign of it.
When I chased it up on 3rd September the company promised to provide tracking information within 24 hours, since then they are no longer responding to my emails.
I have had to make to claim with PayPal to try and get my money back.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware

I ordered perfume from them on their special offer from an ad on instagram in July (middle of July). It is now the end of August and I still haven't received my perfume. I contacted them twice through their website, twice via email, with not a single reply. I left messages on their account on instagram. Still, nothing. I had to escalate to PayPal, where they still didn't reply to me directly, but instead put in a (fake?) shipping order with Evri that Evri hasn't received in over a week. I have never been treated so shabbily by any company. No apology and no perfume. Not a peep from them.

24 augustus 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer