Placed my order for my free perfume sample at the cost of £5 for delivery on the 28/05/26 said it was dispatched on 12/06/26 and i still haven't received my perfume, as others have said, communication... Toon meer
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Lees wat reviewers zeggen
I have ordered several times from Grives, including taking advantage of the free samples. It is very clear that postage needs to be paid (for those leaving a poor review for this). Orders arrived quic... Toon meer
Bedrijf heeft geantwoord
Ordered over a month ago and they took payment (£4.99 delivery) straight away! Still waiting on delivery ! No customer service at all, looked back into order and they don’t even have any of the sample... Toon meer
1 star- Ordered from them seeing one of their deals to try for free, only paying postage. I love natural perfumes so was keen to try this brand as not tried before. However, order was due this week a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The best natural extracts from around the world give rise to a new way of conceiving perfume—long-lasting on the skin with fulfilling effects for your soul. Uplift your everyday, one drop at a time.
Contactgegevens
London, Verenigd Koninkrijk
- ask@grivesperfumes.com
- grivesperfumes.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A Hidden Gem in Luxury Perfumery
I stumbled upon Grives Perfumes through social media and was intrigued by their unique collection. Initially ordered their Florique sample, and I was genuinely impressed by both the fragrance and presentation.

Antwoord van Grives Perfumes
Pleasantly surprised
Ordered the 10ml perfume bundle on Monday, I was a little sceptical after reading reviews on here however I was pleasantly surprised, I was kept updated the whole way through the shipment process. The bundle arrived 5 days after ordering and the perfumes smell lovely!

Antwoord van Grives Perfumes
Do not order from this company
Ordered the sample perfume with their offer of paying £5 just for the postage on 8/10/24
I received an email confirming dispatch on 10/10/24
It’s been 20 days and no item still.
The tracking said ‘waiting for dispatch’ until last week and I’m no longer able to get anything when tracking, as if the tracking doesn’t exist.
I’ve emailed three times in the last two weeks for an update but no reply even though they say they’ll respond in 24hrs.
Not to be trusted, do not order from this company.
Had to pay postage twice, perfume not great
Took over two weeks to arrive. Despite filling in their contact form twice to talk try to someone but I had no response either time. Bought via the offer, pay postage and try perfume for free. Paid nearly a fiver postage and then royal mail asked for another £1:50 as sender not payed full postage (only 0.85p) what cheapskates. Received perfume today, nothing special, smells like furniture polish:( Avoid
The fragrances smell absolutely
The fragrances smell absolutely
divine. Really beautiful. Unfortunately the delivery time and communication from customer service let this company down which is a shame because the products are quality items that smell amazing. Ordered on 8th and items didn't arrive until 19th, no replies to emails I sent the company. Honestly if communication about delivery had been better I would have given 5*review because the products are so good..
Hoping Grives take this on board and Improve communication with their customers.
I was expecting 6 fragrances and…
I was expecting 6 fragrances and received 3. Buyer beware
Not a trustworthy company
Placed my order on 23rd August, still no sign of it.
When I chased it up on 3rd September the company promised to provide tracking information within 24 hours, since then they are no longer responding to my emails.
I have had to make to claim with PayPal to try and get my money back.
Buyer beware
I ordered perfume from them on their special offer from an ad on instagram in July (middle of July). It is now the end of August and I still haven't received my perfume. I contacted them twice through their website, twice via email, with not a single reply. I left messages on their account on instagram. Still, nothing. I had to escalate to PayPal, where they still didn't reply to me directly, but instead put in a (fake?) shipping order with Evri that Evri hasn't received in over a week. I have never been treated so shabbily by any company. No apology and no perfume. Not a peep from them.
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