Groupon UK Reviews 30.633

It is several years since I used Groupon following a poor experience and after 5 years I would have thought things would have improved.

I purchased licensed software 'Office 2024 for Mac which I had to download, which is normal nowadays and followed a comprehensive set of instructions. Although I received a licence number following my purchase, I was unable to use or register the number on my official Microsoft account and ended up with a generic licence number for my Office programmes.

Although I asked questions of the support staff and they answered quickly, I was not given a satisfactory answer to my specific questions referred to above.

The generic licence does work, but I remain concerned, that for whatever reason, it may not work on a perpetual basis. For this reason, I can't recommend them, nor would I purchase again. I offered them the chance to refund me but they ignored this request. I will have to wait and see.

I would have expected Groupon to have completed basis due diligence to avoid issues surrounding resellers on their platform.

Payment was glitchy, no orders confirmed so husband ordered the product. Hours later I have two confirmation emails. Products arrive the wrong colour. Return them both but no refunds. Keeps being ‘escalated’

Easy purchase and follow up.
Good value for money.
Installation easy, followed the instructions to the letter.

Very disappointed with the product & services quality, contacted Groupon customer service received only automatic reply.

Excellent website. I have used Groupon for a decade and have always been happy with the value for money and the ease/efficiency of getting the vouchers.

The food was lovely and couldnt fault it but the spa was very busy. There was a lot of people having either afternoon tea and spa or 2 course lunch and spa, which is fine if timings are staggered. The changing room was very busy with only one lockable changing room and there mustve been about 7/8 people trying to get ready for aft tea/ lunch at same time, wasnt ideal. Wouldve been better just the 2 course lunch.

Never ordering off here again.

Was not happy the time my compliant took to handle and the still waiting the return of the goods after three weeks. Absolutely not acceptable.

Excellent re costs.
Excellent re purchase.

Should provide links to the required website/fields. A lot of pffafing around. Unable to leave feedback as there were no stars on this site. They wanted stars but there were none in view

Ordered a product which took forever to arrive, and then it was awful quality. Getting a refund is worse than pulling teeth. Customer service is slow, and unhelpful. I have had to circle back several times and am still not close to getting a refund. Don't risk buying anything here - you'll regret it!

Groupon customer service is terrible.

We had a great time handling and flying some awesome birds.
Our host was welcoming and knowledgeable.

The voucher, bought as a present for Christmas, expired at the end of March and Groupon hide behind their AI chatbot, and their terms and conditions, keeping the £125 for themselves refusing to extend the voucher or offer any refund. They no longer accept communication by email, only chatbot

It is my 1st experience of Groupon UK & can honestly say it was so easy to use & the deals are really good.

Once again Groupon system is temporarily unavailable this has been since Friday, i am trying to buy a voucher for protyre to book an MOT this is not ok to be unavailable this long, i will go to Protyre tomorrow to tell them & ask if i can book direct, groupon why also can i not be able to contact you apart from on here, as the last time this happened i was ripped off by Printerpix, i had no help from you or them to redeem the voucher, i paid for a certain size they sent me the smallest picture accusing me of ordering that size when the size i ordered what on my voucher Printerpix system was broken down so ive been scared to use you again, NOW THIS i can even buy a voucher.

On two occasions now I've bought Groupon offers and on both occasions I haven't been able to use them. A while back I purchased a Bannatynes Groupon voucher for my partners birthday. He attempted to use the code at our local Birmingham branch and was refused with the company saying the code wasn't valid. I lost the money for this as Groupon said that the code had been used, when it clearly had not.
Recently I purchased a Narrowboat day boat hire that expires in May. Upon ringing the company they informed me that they only accept one Groupon voucher a week... And there's no space until after May when the code expires. Groupon failed to mention this quite silly limitation and therefore I have luckily been able to receive a refund this time.
I find Groupon has been quite misleading and not advertising products that can be used. I will likely not be using the website again.

excellent value for money - bought Microsoft Office for Mac via voucher. Used Groupon first time and everything went like a charm (touch wood).

Engaging teacher lead the session well and helped save potential failures too. Very enjoyable but rushed at the end as needed more time to paint and decorate.