Guapi Reviews 

168
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service and there fast response. And the ability to clearly communicate is awesome. But most importantly, the merchandise and the quality of this brand is impeccable. Have not seen a brand li... Toon meer

Beoordeeld met 1 van de 5 sterren

I strongly recommend reconsidering before purchasing with this company. I ordered 5 weeks ago, still no package. I emailed support, same generic email response with a fake tracking num... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Guapi and their delivery provider delivered our order to the wrong address and they have proof of this. Despite numerous emails and 2 weeks after this occurred we still do not have an explanation, re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Herenmode
  3. Damesmodewinkel

Geschreven door het bedrijf

We believe there is strength through unity and intend to shape the world around us – not be shaped by it.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 70% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,4

Alle reviews

(168)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

ordered a black jeans a couple days ago…

ordered a black jeans a couple days ago but it said 'try again' nd I got no email even though the money was debited and the support didn’t text back L scam

24 november 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

We are sorry to hear that you have encountered issues with your recent order and that you feel like you may have been scammed. We understand how frustrating this must be and we would like to assist in resolving the issue as soon as possible.

Could you please provide us with your order number or any other relevant information so we can look into the matter promptly? Our customer support team is always available to help and we regret that you have not been able to reach us.

We take all customer feedback seriously, and we will do our best to address and resolve the matter for you.

Thank you for bringing this matter to our attention. We look forward to hearing from you soon and to resolving this matter in a timely and satisfactory manner.

Beoordeeld met 5 van de 5 sterren

I love the service here

I love the service here. They are really on top of things. They responded in great timing the customer service was EXCELLENT.!!! 5 STARS.!!! Keep up the great customer service.

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recently I ordered the Black Spider-Man…

Recently I ordered the Black Spider-Man denim jacket and felt like I’ve needed this denim jacket forever. Being tall with linky long arms , it’s the most difficult thing to find a denim jacket that has the arm length extended. Not only did the jacket fit perfect , the shipping is everything ! Came the next day just in time for my event in New York City inside the ipic center !!!!

30 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm not even the review type of person…

I'm not even the review type of person I'm so picky about my clothes I recently ordered some pants the quality was top tier and the over night shipping was perfect will be frequently shopping

21 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a limited edition item and…

I ordered a limited edition item and when it came through it was a slightly different item probably a factory error and the team at guapi managed to put it all right and sort me out with a great deal on another order I’ll definitely be ordering again 🇬🇧🌊🇺🇸

5 april 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very prompt responses

Very prompt responses, they care about their customers.. only reason I didn’t give it 5 stars is because I havent received the product yet due to a mailbox confusion otherwise great CS

19 maart 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you so much for the positive review. Kindly provide us the order number through support@guapi.ch so we can check if you were able to receive the product.

Beoordeeld met 5 van de 5 sterren

Service …

Very good service answer fast to your gmails very happy to help the customers

4 februari 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

It’s so nice to know that you are satisfied about our service. Your satisfaction is our top priority.

Beoordeeld met 4 van de 5 sterren

Todo genial

Todo genial, lo único malo es que hay que pagar aduanas pero la ropa es una locura. Volvería a comprar.

1 februari 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you so much for the great review. Building trust with our customers is one of our top priorities.

Beoordeeld met 5 van de 5 sterren

This brand is legit!!!!

This brand is legit, super great quality material, very responsive to their customers as well as staying true to their word when it comes to shipping packages out to their customers. I love everything about this brand I just received my first pair of jeans which are the limited edition drop( 9 out of 100) made. I love the fact that they have limited quantity of each pair of jeans this is what sets then aside from everybody else because they are unique you won't catch everybody and they momma in the same outfit. Thanks Gaupi you have a customer for life I truly appreciate you guy's and what your doing with this brand. Keep up the great work and continue to stay true to your customer satisfaction!

28 januari 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you so much for the great review. It is good to know that you love your first limited edition pair of jeans. Apart from the quality that we give, building trust with our customers is also one of our top priorities. We are privileged to have you as our customer for life.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service. One of the pieces I ordered came with a Velcro missing and they replaced as urgently as they good. I had a replace in the mail a week later. Absolutely legend!

9 januari 2022
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you so much Cameron for this amazing review. We are sorry about that missing velcro., and we thank you that you felt good with the replacement. Our well-trained team will always find ways to satisfy our customers.

Beoordeeld met 5 van de 5 sterren

Great customer service

Ordered a hoodie for my son for Christmas. Unfortunately hoodie did not fit as it seems to run large. Even though we were outside the normal return time frame of 14 days because of Christmas, they extended the timeframe and even sent me a shipping label. Prompt response to all my questions and concerns.

30 december 2021
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you Brian for this amazing review. We do not exist without you. Your satisfaction is our goal.

Beoordeeld met 5 van de 5 sterren

Excellent quality especially for street…

Excellent quality especially for street wear! Fast shipping as well I have two pieces from them & will definitely buy more!

27 december 2021
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

It’s so good to hear that you like our products. Excellence is always our priority.

Beoordeeld met 5 van de 5 sterren

I LOVE THE CLOTHING MATERIAL and their…

I LOVE THE CLOTHING MATERIAL and their customer service is excellent i give them a 10/10 HIGHLY RECOMMENDED

25 december 2021
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you for recommending us. Customer satisfaction is one of our company’s goal.

Beoordeeld met 5 van de 5 sterren

I really love the valour track pants…

I really love the valour track pants once they came in I tried them on and fell in love had to place another order for my brother 🔥 definitely recommend

15 december 2021
Review zonder uitnodiging
Logo Guapi

Antwoord van Guapi

Thank you for loving our track pants. We always make it sure that our pants and other designs would satisfy our customers.

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