Customer service and there fast response. And the ability to clearly communicate is awesome. But most importantly, the merchandise and the quality of this brand is impeccable. Have not seen a brand li... Toon meer
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Lees wat reviewers zeggen
I strongly recommend reconsidering before purchasing with this company. I ordered 5 weeks ago, still no package. I emailed support, same generic email response with a fake tracking num... Toon meer
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Toon meer
Bedrijf heeft geantwoord
Guapi and their delivery provider delivered our order to the wrong address and they have proof of this. Despite numerous emails and 2 weeks after this occurred we still do not have an explanation, re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Contactgegevens
Verenigde Staten
- support@guapi.ch
- guapi.ch
3,4
Gemiddeld
168 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered a pair of pants on November…
Ordered a pair of pants on November 10th and haven’t even got my item yet even though it’s telling me it was delivered.. I the. Contacted customer service and haven’t even gotten an answer back yet .. I even sent a different address to see if I can get another pair shipped to me … stupid service
20 november 2021
Review zonder uitnodiging
Antwoord van Guapi
Hi Kelly, We are very sorry for the inconvenience! Please, check the email you used at the checkout, Jessica reached you through support@guapi.ch to find the solution to this issue :)
J’aime bien excellent
24 augustus 2021
Review zonder uitnodiging
Antwoord van Guapi
Hi Justin, thank you for the review! We are happy to hear we met your expectations :) Have a great day!
Guapi provides quality material…
Guapi provides quality material clothing and excellent customer service! I worked specifically with Imane who worked to resolve my issue of a tear in my leather pants was swiftly resolved. I will certainly be purchasing more quality clothing items from this company.
17 augustus 2021
Review zonder uitnodiging
Antwoord van Guapi
Hi, thank you so much for taking the time to write a positive review! Have a lovely day :)
excellent service
excellent service! was helped instantly after a missing package.
15 augustus 2021
Review zonder uitnodiging
Antwoord van Guapi
Hi Drew, thank you for this great review! Hope you will return to us soon! :)
LOVE IT
shipping was really fast took 2 days to arrive since i ordered it not even a week ago , i love the quality of the pants i ordered it was worth the wait honestly i would recommend to my friends or family .
11 augustus 2021
Review zonder uitnodiging
Antwoord van Guapi
Awww, thank you! ❤ We are happy to know that our customers are happy, thank you for appreciating our services.
Best cargo pants
The cargo pants I've ordered was the best. They look so good and fits perfectly. Apart from the bad shipping the American postal service provided guapi cargo pants and their support team was awsome.👌
22 juli 2021
Review zonder uitnodiging
Antwoord van Guapi
Hi Bhanuka, Thanks very much for this review! If you needed any assistance with your orders in the future, feel free to reach out anytime :)
Guapi is the best :D
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week they fit better(Maybe I weighed more idk) but I appreciated the extra time to decide. The shipping is insanely fast. Randomly saw some rappers wearing them now they are basically my favorite clothing brand.
25 juni 2021
Review zonder uitnodiging
Antwoord van Guapi
Hey there! Thanks for taking the time to review us here, we appreciate it a lot! Also, we are very happy that you liked our service ❤
Outstanding customer experience
I live in Australia and shipping was fast. The quality is great and great customer experience.
22 juni 2021
Review zonder uitnodiging
Antwoord van Guapi
Thanks for your review, Dakota! Really appreciate the feedback. Have a great day :)
Even if the delivery did not call first…
Even if the delivery did not call first time, Guapi sent me another package to be sure that the pants will arrive to my house. Thank you so much for your services
22 mei 2021
Review zonder uitnodiging
GUAPI is the best design!
GUAPI is the best design!
And we will continue to serve Japanese people
I will sell a lot
22 mei 2021
Review zonder uitnodiging
High quality clothing shipped fast and…
High quality clothing shipped fast and easy great products and customer service thanks guys for everything stay blessed keep the brand going strong keep it consistent great work
20 mei 2021
Review zonder uitnodiging
Honestly one of my favorite brands for…
Honestly one of my favorite brands for my bottoms and their customer service is amazing which I super appreciate!
20 mei 2021
Review zonder uitnodiging
My purchase was stolen and i contacted…
My purchase was stolen and i contacted guapi and explained my incessant and they helped me out by reshaping another purchase after 7 days to see if it got shipped late. I recommend more people to shop with Guapi
19 mei 2021
Review zonder uitnodiging
Thanks Imane
Great quality Imane in customer service was extremely helpful thank you
18 mei 2021
Review zonder uitnodiging
Great customer service quick response…
Great customer service quick response fast delivery highly recommend
8 mei 2021
Review zonder uitnodiging
Worth it 100% worth the money
29 april 2021
Review zonder uitnodiging
Excellent quality
Excellent quality, the size is perfect, very satisfied, I live in Russia, quickly delivered! I will continue to take it!
11 april 2021
Review zonder uitnodiging
100% safe, 100% worth it
You won't come across a better net-based brand. The clothes being sold is of the highest quality, you always get help to find what you're looking for and everything at a great price. 100% safe, 100% worth it
25 september 2020
Review zonder uitnodiging
Antwoord van Guapi
Hey Filip,
Loving your positive feedback. So happy to hear your love the brand as much as we do. Come shop with us again soon.
- Maria
Extra DRIP!!!
Probably my favorite pants by far! Track pants and cargos are great quality! Have a nice collection of my favorites...not to mention customer service is great! If you need a little extra DRIP, this is it! DOPE PRODUCTS, keep em coming bro!
25 september 2020
Review zonder uitnodiging
Antwoord van Guapi
Hey Cody,
That’s amazing to hear. Thanks so much for spreading the love with your positive feedback!. We hope you stay a loyal customer for lifey.
- Maria
Best Jeans I've ever had
The pants have a very good quality and there comfortable 🤠
24 september 2020
Review zonder uitnodiging
Antwoord van Guapi
We are so happy to hear that you are happy with your purchase Tristan, We want our lovely customer to be happy with their items and the process and it's great to hear we are #winning Hope you shop with us again soon - Maria
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