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Halo ARC Reviews 

13.157
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The car needed body work and electric repairs following an accident. It took slightly longer than expected due to delays in getting parts delivered and new issues coming to light. However, the communi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Halo Bristol (Emerson’s Green) - Absolutely fantastic rapid repair bodywork done with staff they should be really proud of. James arrived on time and answered my queries well. Brodie kept excellent co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After my car was hit in a car park, my insurer selected Halo at York. All the staff were both friendly and professional, particularly Steve who worked on it, and they did exactly what they said they w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had to wait a couple of months for our vehicle to be booked in and collected, but this was more than made up for, starting with Tom whom collected the vehicle an extremely polite helpful profession... Toon meer

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud

Over Halo ARC

Geschreven door het bedrijf

Trusted Accident Repair Experts

Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.

Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.

We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.

At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.

Halo Accident Repair Centre

Geschreven door het bedrijf


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

13K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(13.157)

2.447 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Never heard of Halo before

Never heard of Halo before, but my car was sent here after being stolen. The staff at Halo Emerson’s Green, Bristol were very helpful and kept me updated on the things being dealt with on my car. All staff very friendly and answered any queries we had.

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great team of professionals with high standards of repairs, communication & customer service

I can't sing their praises enough! Everything was seamless with top tier customer service from start to end. The repair to my car is perfect, you'd never tell there was quite the dent! Staff were also so friendly on the phone and in person with phone updates when needed. My car was scheduled for a Friday and then they offered to collect a day early. So picked up Thursday and I had it back the next day! I didnt even need to pick up my courtesy car. I don't think they could have done any better, I'm so pleased. Lastly shout out to Giorgio who collected my car and dropped it back. It was hammering it down and he could have just called me from his vehicle and asked me to get my key from him - and that would have been acceptable to me - but he stood outside in the storm, gave me my key and went through the last bit of 'closing' customer service. I was very thankful.

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everyone was super professional and…

Everyone was super professional and friendly. Really fast service and given regular updates on progress. Car was taken Wednesday and back by Friday afternoon with not sign of the previous damage.

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High Standard Reached

We had to wait a couple of months for our vehicle to be booked in and collected, but this was more than made up for, starting with Tom whom collected the vehicle an extremely polite helpful professional person whom listened to our concerns and made sure they were adhered to, Kerry was extremely helpful in our telephone conversations all culminating in a very high standard repair to our vehicle. Also thanks to the paint shop for a high standard finish. Our thanks to everyone involved in the repair. The Preston’s

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My car was in for repair at Halo in…

My car was in for repair at Halo in Rochdale and the service provided was amazing, my car was fixed in 3 days something I thought would have been a 2 week job, I was informed throughout the whole process, a special thankyou to Ryan and the team for a really good job

22 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Halo ARC were excellent

My wife and I were kept updated throughout the process of getting our car repaired

Our car was then returned to us promptly and without any stress on our part - we particularly liked the map which showed where our vehicle was on its way back to us.

Overall score 11 out of 10.

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic in all areas!

I took my car for a service at my local garage. When I went to collect it I was told someone had crashed into it. I then had the inconvenience of logging my claim uplifting photos etc. I was sent a text saying a repair garage would by in touch. Halo ARC contacted me straight away. I was immediately calmed by the lovely king and considerate way I was spoken to. An arrangement was made to collect my car. I was sent a text with a tracker so I could know and see when my collector would arrive to take my car away.
Again a lovely manner of the person who arrived and sympathised with me about the damage. I expected the repairs to take up to a week. My car was collected on a Wednesday and on the Friday same week I was contacted by Halo who said the repairs were done and they would drop the vehicle back to me. The distance between us is 24 miles. My car was immaculately repaired and cleaned. It was returned with the same amount of fuel in it. I have owned a car for 44 years, best accident repair service I have ever received. Prompt, courteous, easy to deal with, fantastic repair!!!

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant servics picked my…

Absolutely brilliant servicse picked my car up and returned it 2 dayslater, could not of asked for better. Jamie the man who collected and dropped off was very bubbly happy and helpful thank you

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service from start to…

First class service from start to finish.
I had a no fault accident and Halo were quick of the mark. They collected my car on Tuesday 20th October and have just returned it (23rd October) and the car is as good as new and has even been cleaned inside and out!
I was kept up to date through Mathew and I can’t thank Brad enough for fetching and returned my car. Perfect service and thoroughly recommend.

23 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are absolutely delighted to hear about your seamless experience following your recent vehicle incident. Thank you so much for taking the time to share such positive feedback with us.

It is wonderful to know that our team was able to act quickly, return your vehicle ahead of schedule, and exceed your expectations by returning it thoroughly cleaned inside and out. Providing clear updates and ensuring a smooth collection and delivery process are key priorities for us, and we are thrilled that our team members made such a great impression.

Your recommendation means a lot to us, and we are incredibly grateful for your kind words.

Beoordeeld met 5 van de 5 sterren

A truly professional repair service

A truly professional repair organisation that was exemplary in communication and expertise. They gave us a detailed analysis of the intended repair schedule and the parts that would be required before booking in, together with an estimation of timescale, which they exceeded. The repair works were tip top and cannot be faulted. Staff were friendly and helpful. Best accident repair service we have ever encountered. Definitely recommend them.

23 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are absolutely thrilled to receive such high praise and to be described as the best accident repair service you have ever encountered.

Providing clear, detailed communication and accurate timelines is a top priority for us, so it is wonderful to hear that our team exceeded your expectations in both planning and execution. We are also delighted that you found our staff so friendly and that the quality of the workmanship was absolutely flawless.

Thank you so much for your kind recommendation and for taking the time to share your fantastic experience with us.

Beoordeeld met 1 van de 5 sterren

Cant get hold if garage they resprayed…

Cant get hold if garage they resprayed my car bloody hell ad the car bck next day no petrol the rubber on the window n door oanel wont go bck on they broke the clip now my passenger door wont un lock n the tyre lites iwont go off on the dash borad dont no how to get this sorted cause they done this to my car dissapointed n fed up wont go there again

20 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

Hello,

I am sorry to hear you have not had a good experience with us. I am keen to get this resolved for you. Please can you respond to my TrustPilot request for more information to allow me to locate you on our system.

Kind Regards,
Haloarc

Beoordeeld met 5 van de 5 sterren

Absolutely faultless service

Absolutely faultless service. My car was repaired within two days. Excellent customer service. 10/10. Thank you!

21 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

Thank you so much for the perfect rating. We are thrilled to hear that you experienced such efficient turnaround times and received outstanding care from our team.

Beoordeeld met 5 van de 5 sterren

A good job, well done.

The car was taken away, fixed and brought back again. A most stress free process.

22 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are glad you enjoyed your stress-free experience. We always aim to make our repair process easy and convenient.

Beoordeeld met 5 van de 5 sterren

An excellent service.

An excellent service from start to finish. Halo took my car in for repair and completed the work in a short time. I was kept regularly informed throughout the process.
All the staff I dealt with were professional, courteous, efficient, and a pleasure to deal with, particularly Ramish. The repair itself looks excellent and has been carried out to a very high standard.
I would highly recommend Halo.

22 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

It is wonderful to hear that you had such a seamless experience with our vehicle repair service from beginning to end. We are delighted that our regular updates kept you well-informed and that the final results met your high standards. Our team takes great pride in delivering efficient, professional, and courteous service, and your kind words about the team member who assisted you will certainly be passed along.

Thank you for your highly valued recommendation and for taking the time to share your positive feedback.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, quick efficient and keep me updated on repairs

23 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are glad to hear that our team kept you informed and completed your repairs quickly.

Beoordeeld met 5 van de 5 sterren

Excellent service

I have received an excellent service from both Cardiff and Bristol branches with staff being professional and informative during all communications. My vehicle was safely collected and delivered back to me in a timely manner, with regular updates in between. I received a thorough handover once my car was repaired, with details of all the work that had been completed, including information regarding the guarantee. Thank you for the kindness shown during a difficult time.

23 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are glad you enjoyed your experience with our teams in both locations.

We are pleased that we could provide you with clear communication and regular updates while your vehicle was in our care, ensuring a smooth collection and return process. Our goal is always to offer a detailed explanation of the completed repairs and warranty details so that you feel entirely reassured. We understand that dealing with car repairs can be a stressful experience, and we are happy to hear that our supportive approach brought you some comfort during this challenging time. Thank you so much for taking the time to share this positive feedback with us.

Your kind words mean a great deal to all of us.

Beoordeeld met 5 van de 5 sterren

Great service

Great service from pickup to return. Kept up to date from the whole team at Swindon.

23 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are glad you enjoyed your experience. We are pleased our team kept you well informed from the start to the very end.

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service, thanks to the team at the Lincoln branch for a great job.

22 oktober 2026
Review zonder uitnodiging
Logo Halo ARC

Antwoord van Halo ARC

We are so glad to hear that you experienced such quick and helpful service from our local team. Thank you for taking the time to share your positive feedback, as it is greatly appreciated by everyone here.

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