Halo did a great job on repairing our car. Callum who collected and returned it was very courteous and friendly. He explained clearly the whole process and we were kept informed every day as to the pr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently had my car repaired by Halo at Attleborough Norfolk. From booking in, collection of car to completion I couldn't fault the process. The work was carried out in record time and the staff were... Toon meer
Bedrijf heeft geantwoord
The car needed body work and electric repairs following an accident. It took slightly longer than expected due to delays in getting parts delivered and new issues coming to light. However, the communi... Toon meer
Bedrijf heeft geantwoord
Halo Bristol (Emerson’s Green) - Absolutely fantastic rapid repair bodywork done with staff they should be really proud of. James arrived on time and answered my queries well. Brodie kept excellent co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Halo ARC
Geschreven door het bedrijf
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Geschreven door het bedrijf
Contactgegevens
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Verenigd Koninkrijk
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Uitstekend
13K reviews
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Brilliant service from all the folk at…
Brilliant service from all the folk at Halo.
Very quick repair.
Superb workmanship.
Great company.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are thrilled to hear that you experienced such prompt service and high-quality craftsmanship from our dedicated team.
All staff I spoke with were extremely…
All staff I spoke with were extremely courteous and helpful. The car was collected and returned to my home address extremely efficiently and I was kept informed of pick up and delivery times. The repair was very well done showing a high quality of professional work. In summary an excellent experience.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are absolutely delighted to hear about your positive experience with our team and the seamless collection and delivery service. Providing polite, helpful communication and ensuring your vehicle is returned to you in pristine condition are key priorities for us. It is wonderful to know that the high standard of our craftsmanship met your expectations.
Thank you so much for taking the time to share your feedback and for highlighting the efficiency of our service.
My car was taken by an insurance…
My car was taken by an insurance approved repairer, HALO. Halo Rochdale was excellent. I got my car back in prestine condition in the time indicated. I’m very happy.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. We are pleased that we returned your vehicle on schedule and in immaculate condition. Thank you so much for sharing your positive feedback about our repair service.
Excellent service and really customer focused.
I was kept up to date every step of the way of my repair from delayed parts to new expected completion date. Staff very friendly and helpful. I was unable to collect my car when it was ready and they delivered it to me fir free, very impressive and unheard of thesevdays. I would strongly recommend thus company to anyone. I was very impressed with the quality of their workmanship.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are so glad you enjoyed your experience with us. It is wonderful to hear that our team kept you well informed about the timeline and parts status throughout the entire process. We always aim to be as helpful and accommodating as possible, so we were more than happy to bring your vehicle directly to you when you could not make it in for pickup. Thank you so much for your kind recommendation and for highlighting the high standard of our repair work.
We truly appreciate your feedback and look forward to assisting you again in the future.
Could not have been any more helpful
Could not have been any more helpful. Truly magnificent service and very quick.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience. We appreciate your kind words about our rapid and supportive service.
Poor management style over shoddy workmanship
Local Bristol Halo released a very shoddy and incomplete repair and the manager in particular was most abrupt and most indignant in accepting liability for an unsatisfactory repair. Had to get insurance engineer to finally persuade Bristol to take the car back in to repair for a second time. In all, the car took the best part of 4 months for final completion(should have been 1 month at the most)
23 juni 2026
Review zonder uitnodiging
Recently had my car repaired at Halo…
Recently had my car repaired at Halo Aberdeen good communication throughout from Julia.any questions was answered on arrival by the team would highly recommend thanks great service👍
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
Thank you so much for the wonderful five-star review. We are delighted to hear that you experienced excellent communication throughout your journey with us and that all of your questions were answered by our helpful team upon arrival. Providing clear updates and a welcoming service is always our top priority, and your high recommendation means the world to us.
Halo Attleborough great service.
I was directed to Halo Attleborough by my insurance company after an accident. I cannot fault the quality of repairs, and the car was even given a full clean before pickup, which isnt always the case with insurance repairs! The staff I spoke to were extremely friendly and helpful, and the repair was completed several days ahead of schedule. My only issue was with the process of uploading photos via the link i was emailed, as i could not get this to work on my phone (possibly due to lack of signal where the vehicle was parked). However, when i mentioned this to the lady in the office, she told me i could just email her the photos directly and sent me a link which worked perfectly. Overall a hassle-free experience and i would definitely recommend them.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with us and are very grateful for your positive feedback. It is wonderful to hear that the restoration work on your vehicle met your expectations and that the complimentary valeting service added a pleasant touch to your visit. We always aim to deliver efficient service, and we are pleased that we could return your vehicle to you well ahead of the estimated completion date. We also appreciate your comments regarding the initial difficulties you experienced when attempting to submit images of your vehicle through our digital portal. Our team always strives to find practical and immediate solutions when technology presents challenges, and we are pleased that our office staff could assist you promptly by providing an alternative method to send the photographs. Your recommendation means a great deal to us, and we will continue working hard to ensure our processes remain as smooth and straightforward as possible for all our customers.
Thank you once again for choosing our services.
Halo Bristol (Emerson’s Green)
Halo Bristol (Emerson’s Green) - Absolutely fantastic rapid repair bodywork done with staff they should be really proud of. James arrived on time and answered my queries well. Brodie kept excellent communication and very kindly reached out to let me know I left valuables in my car that I might want, also sent me photos after the work was complete at my request. Lewis prompt and noticed a mechanical safety issue which he told me about when he didn’t have to.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. We are incredibly proud of our staff for delivering such a prompt, high-quality cosmetic restoration. It is wonderful to hear that our team members kept you well informed throughout the process, even going out of their way to secure your personal belongings and share progress updates. We also appreciate your recognition of our technician who identified an unrelated safety concern during the inspection. Your safety and peace of mind are always our top priorities.
Thank you so much for sharing this positive feedback with us.
My local branch is Eastbourne
My local branch is Eastbourne. It is situated outside town but they were very happy to collect and return my vehicle.
It was perfectly repaired and returned in as new condition in a very prompt time.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our Eastbourne team. We are pleased we could accommodate you by collecting and returning your car, and we are happy to hear that the repairs met your expectations so quickly. Thank you so much for sharing your positive feedback with us.
They repaired our car exactly as they…
They repaired our car exactly as they said they would we had it back before the scheduled time frame excellent service.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our timely car repairs. Thank you for your positive feedback about our efficient service and meeting the promised schedule.
24 hour turnaround
Car booked in for a repair Monday morning, received a call Tuesday morning to advise the repair was complete. All staff were pleasant to deal with and offered clear communication throughout the whole process.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
Thank you so much for sharing your positive experience with us.
We are delighted to hear that your vehicle's repair was completed so quickly and efficiently. Providing clear, consistent communication and friendly service is always our top priority, and it is wonderful to know our team delivered on this during your visit.
We truly appreciate your kind words and support.
Josh and Jamie were lovely and made me…
Josh and Jamie were lovely and made me feel at ease when collecting and returning my vehicle. The work completed was on point. Thank you!
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are delighted to hear that our team made you feel comfortable during the collection and return of your vehicle. Thank you for your wonderful review and for letting us know that you were pleased with the high standard of the work completed.
Awful experience
Had my car repaired at Halo Saffron Walden. Poor quality repair; panels did not fit, poor paint finish. Halo agreed to have it back but failed to collect my car as agreed. When work finally carried out still not to a good standard. Worse was the attitude of the manager who belittled me and accused me of damaging my own car. As a woman I felt intimidated and insulted.
I raised this with head office who were very apologetic and made lots of promises to put things right but have failed to contact me since.
Poor quality repairs, horrendous attitude and terrible customer service.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Halo ARC
Hello,
I am sorry to hear you have not had a good experience with us. I am keen to get this resolved for you. Please can you respond to my TrustPilot request for more information to allow me to locate you on our system.
Kind Regards,
Haloarc
Very easy process at the Bristol repair…
Very easy process at the Bristol repair shop. Receptionist was lovely, explained everything and my car was ready very quickly. The reps was spot on and I have no complaints. Would definitely use them again and happy to recommend
15 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are delighted to hear about your positive experience at our Bristol repair shop.
It is wonderful to know that our receptionist made you feel welcome and kept you well-informed, and we are pleased that we could get your vehicle back to you so quickly. Our team works hard to ensure a seamless and hassle-free process for our customers, so your kind words and recommendation mean a great deal to us.
Thank you for taking the time to share your feedback and for choosing our services.
Antwoord van Halo ARC
We are glad you enjoyed our great care. We thank you for recommending our team.
The team at Halo Attleborough provided top service…
The team at Halo Attleborough provided an exemplary service. From check-in, to courtesy car, so sign-off. All was first class and a really nice team. Thank you Halo!!
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are delighted to hear that you experienced first-class service from start to finish. Thank you for taking the time to share your positive feedback about our helpful team and the smooth process with your courtesy vehicle.
Kept us in the loop about what was…
Kept us in the loop about what was happening through out.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed our clear communication. Thank you for the feedback.
Halo Bristol were fabulous from start…
Halo Bristol were fabulous from start to finish from Brodie in the office to Lewis and Alex who collected and dropped off my car respectively from work and home. I got my car returned to me in just over 48 hours. Thank you.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. We are happy to hear that our office and delivery staff provided such seamless service from start to finish. It is wonderful that we could return your vehicle to both your workplace and home so quickly. Thank you for sharing this positive feedback with us.
The service was excellent
The service was excellent.
The staff were friendly and helpful.
The repair work was carried out within a short time to an excellent standard
Great experience.
9 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are absolutely delighted to hear about your great experience with our team. It is wonderful to know that our staff provided such friendly support and that the repair work was completed both quickly and to a very high standard.
Thank you so much for taking the time to share your positive feedback. We truly appreciate your kind words and are always here to help whenever you need us.
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