The car needed body work and electric repairs following an accident. It took slightly longer than expected due to delays in getting parts delivered and new issues coming to light. However, the communi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Halo Bristol (Emerson’s Green) - Absolutely fantastic rapid repair bodywork done with staff they should be really proud of. James arrived on time and answered my queries well. Brodie kept excellent co... Toon meer
Bedrijf heeft geantwoord
After my car was hit in a car park, my insurer selected Halo at York. All the staff were both friendly and professional, particularly Steve who worked on it, and they did exactly what they said they w... Toon meer
Bedrijf heeft geantwoord
We had to wait a couple of months for our vehicle to be booked in and collected, but this was more than made up for, starting with Tom whom collected the vehicle an extremely polite helpful profession... Toon meer
Bedrijfsgegevens
Over Halo ARC
Geschreven door het bedrijf
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Geschreven door het bedrijf
Contactgegevens
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Verenigd Koninkrijk
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Uitstekend
13K reviews
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Impeccable 5* Experience!
My insurance company put me in touch with Halo ARC,Westbury branch after an accident. The speed of contacting me and professionalism throughout was astounding. I was reassured that they would provide a courtesy car whilst my car was being repaired which was my main concern. The whole process was easy to navigate online and I was kept informed at every stage. Ben who picked my car up and delivered the courtesy car kept me informed of his arrival time and was extremely prompt. He took the time to sit and talk through how the very modern courtesy car worked. My car was repaired very quickly and I was informed of it's progress along the way. Again Ben was extremely prompt when returning my car. After over 40 years of driving this was my first accident other than minor scrapes and bumps and I am delighted that my insurance company put me in touch with such an impeccable company.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team during what can be a very stressful time, especially since this was your first major incident in over four decades of driving.
We are happy to hear that our rapid communication and overall professionalism helped put your mind at ease from the very beginning of the process. Providing reassurance about a replacement vehicle is always a priority for us, as we know how vital daily transport is to our customers. We are pleased that the digital tracking system made it easy for you to stay updated on the progress of your repairs. It is also wonderful to know that our team member provided such punctual service when exchanging the vehicles and took the necessary time to explain the features of the modern replacement car so you felt comfortable driving it. We always aim to deliver high-quality repairs quickly and return your vehicle in excellent condition.
Thank you for sharing this positive feedback about our service, and we appreciate your kind words about our dedication to care.
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. We appreciate your kind feedback regarding our smooth and efficient assistance.
Great service
The car needed body work and electric repairs following an accident. It took slightly longer than expected due to delays in getting parts delivered and new issues coming to light. However, the communications from the team were great and they did a brilliant job in getting the car back to us the day we were due to go on holiday so urgently needed it.
22 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team's communication and are happy to hear that we successfully returned your vehicle in time for your holiday. We understand that the initial delays caused by waiting for components and discovering additional damage during the repair process were frustrating. Our team always aims to be thorough, and we appreciate your patience while we ensured everything was safely resolved.
Thank you for sharing this feedback about our service and communication.
Great service and communications
After my car was hit in a car park, my insurer selected Halo at York. All the staff were both friendly and professional, particularly Steve who worked on it, and they did exactly what they said they would and when. It was really helpful to have regular updates and they took the car and returned it exactly within the timeframes they quoted. The car was returned fully repaired, plus cleaned inside and out. Made what was a real nuisance into something that was handled very smoothly and well. Strongly recommend Halo at York.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team during what we know can be a very stressful time after an accident. It is our goal to make the vehicle restoration process as seamless as possible, and we are happy to hear that the regular communication and timely service met your expectations. We always aim to return vehicles in excellent condition, both inside and out, and we are pleased that the cleanliness of your car added a positive touch to your experience. We appreciate you taking the time to share this detailed feedback about our staff and our repair process. Your kind words about our commitment to keeping promises and delivering quality work mean a lot to us. Thank you for recommending our services.
Fantastic service from start to finish
Fantastic service from start to finish! Jaime provided a great pick-up service, and the dent repair was absolutely brilliant. You honestly wouldn’t even know the dent had ever been there – an amazing job!
Louise in admin was also fantastic, providing quick updates and answering any questions I had promptly. Really impressed with the whole experience. Professional, efficient, and great customer service all round. Highly recommend!
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are so glad you enjoyed your experience with our team. We are happy to hear that the vehicle collection went smoothly and that the bodywork restoration was completed to such a high standard that the previous damage is now completely invisible. It is also wonderful to know that our office support team kept you well-informed with prompt updates and clear answers to all of your questions throughout the process. We always aim to deliver a seamless, professional, and efficient service from beginning to end, and your kind recommendation means a great deal to us. Thank you for sharing this positive feedback.
Excellent service
Excellent service from start to finish. Collected and returned my car. Regular updates on progress. Very polite, knowledgeable and friendly staff.
22 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our vehicle collection and delivery. Our team is pleased to have provided clear communication and helpful support throughout the entire process. Thank you.
Great team at Poole
The repair work that was done on the van by Justin & Carl was very good.The paint work by Sam & Dan was good too . We were kept updated by Caron about everything, and the van was delivered back to us safely by mark & Tom. Martin was the quality control manager, and we have to say all did a great job at the Poole branch . Would definitely use these again if needed too.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
It is wonderful to hear that you had such a positive experience with the restoration of your vehicle. We are delighted that the repair and paintwork met your standards, and that our team kept you well-informed with regular updates throughout the process. Ensuring a safe delivery and maintaining strict quality control are top priorities for us, so it is incredibly rewarding to know the entire team delivered great service.
Thank you for sharing your kind feedback and for choosing us to get your vehicle back on the road.
First class service
First class service. Car collected and delivered after repair. Paint match 100% plus no sign whatsoever of previous damage. Regular updates on progress,staff were helpful,polite and friendly. No hesitation whatsoever in recommending this company for repair works. Overall a totally stress free experience.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
Thank you so much for sharing your wonderful feedback.
We are thrilled to hear that you experienced a completely hassle-free process from start to finish. It is fantastic to know that the collection and delivery service was convenient for you, and that the quality of the paintwork and repair met your expectations perfectly.
Our team prides itself on delivering friendly, polite service and keeping our customers well-informed throughout, so your kind words mean a great deal to us. We truly appreciate your high recommendation and are delighted to have made the experience so seamless for you.
Excellent experience at Halo Crewe
Staff very friendly and efficient , kept me up to date with progress of repairs
Car collected and returned by friendly staff and repairs are excellent
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are delighted to hear about your positive experience with our team.
It is wonderful to know that you found our staff friendly and efficient, and that you were kept well-informed throughout the entire repair process. We are also glad that you enjoyed the convenience of our collection and return service, and that you are pleased with the high quality of the completed work.
Thank you so much for sharing your feedback with us.
From start to finish Halo where… excellent
From start to finish Halo where extremely professional, they sorted a courtesy car for me, collected my car, the gentleman that collected my car was very polite, professional and good mannered.
He explained everything to me, they had my car for just 6 day's, dropped it off at the car hire on returnas i requested, at enterprise. So it made it very easy for me to drop the courtesy car up and pick mine up.
They have repaired my car to an excellent standard, in fact you can't even tell where the damage was at all.
All round I would highly recommend Halo, thank you so much.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our vehicle repair service.
It is wonderful to hear that our team provided a seamless and professional process from the very beginning to the end. We always aim to make the transition between your personal vehicle and the temporary replacement car as smooth and convenient as possible, and we are pleased that coordinating the drop-off at the rental location worked out so well for your schedule. Our team takes great pride in delivering high-quality craftsmanship, and we are delighted that the restoration work on your vehicle met your expectations and left no trace of the previous damage. Your kind words about our representative's polite manners and clear explanations mean a lot to us.
Thank you so much for taking the time to share your positive feedback and for highly recommending our services to others.
First class service
First class service. Kept informed all the way through. My car looks amazing.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience. Thank you for the feedback about our communication and the great results on your vehicle.
My car has been returned today by Halo…
My car has been returned today by Halo Poole. The repair is excellent & I’ve been kept informed of progress at all times. The courtesy car was great, but it’s nice to have my own one back. Would happily recommend!
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are so glad to hear that you are pleased with the quality of our vehicle repair and that our communication kept you reassured throughout the process. It is wonderful to know you enjoyed the temporary vehicle we provided, though we completely understand the comfort of having your own keys back.
Thank you for your recommendation.
Fantastic service all round
Fantastic service all round.
Car was picked up yesterday from my house at around 10.30am and they have just dropped it back at 2.50 pm today!
All looks shiny and new again!
No hassle, good clear communication and friendly service!
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. Thank you so much for sharing this positive feedback. We are happy to hear that our vehicle collection and delivery process was convenient for you, and that our communication met your expectations. It is wonderful to know your car is looking refreshed and clean. We appreciate your support.
When I dropped my car off at Halo ARC…
When I dropped my car off at Halo ARC Basingstoke I received a warm welcome and a quick brief on the car repair with estimated completion date in a few days time.
My loan car was ready for me to drive away after a short introduction of the controls etc. the staff were excellent and my car a BMW iX1 xDrive30 looked amazing, like a brand new vehicle!
15 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. It is wonderful to hear that our staff provided a warm welcome and kept you well informed about the timeline for your vehicle. We are pleased that the temporary car was ready for your immediate use and that the handover process was smooth. Knowing that your vehicle was returned to you in such an immaculate, pristine condition brings us great satisfaction. We appreciate you taking the time to share this positive feedback about our service.
Ive had a really great experience
Ive had a really great experience, they picked and dropped off car when they said, they kept me updated every step of the way. .they were very friendly and helpful.
The car was fixed REALLY FAST. Car looks great, im really impressed with the serivce, I would definitely recommend to friends and family.l
21 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you were pleased with the convenient collection and delivery service, as well as the regular communication from our team throughout the process.
It is fantastic to know that our friendly staff made a positive impression and that your vehicle was repaired so quickly and to such a high standard. We truly appreciate your kind words and your willingness to recommend our services to your family and friends. Your support means a lot to us.
Brilliant service from all the folk at…
Brilliant service from all the folk at Halo.
Very quick repair.
Superb workmanship.
Great company.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are thrilled to hear that you experienced such prompt service and high-quality craftsmanship from our dedicated team.
All staff I spoke with were extremely…
All staff I spoke with were extremely courteous and helpful. The car was collected and returned to my home address extremely efficiently and I was kept informed of pick up and delivery times. The repair was very well done showing a high quality of professional work. In summary an excellent experience.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are absolutely delighted to hear about your positive experience with our team and the seamless collection and delivery service. Providing polite, helpful communication and ensuring your vehicle is returned to you in pristine condition are key priorities for us. It is wonderful to know that the high standard of our craftsmanship met your expectations.
Thank you so much for taking the time to share your feedback and for highlighting the efficiency of our service.
My car was taken by an insurance…
My car was taken by an insurance approved repairer, HALO. Halo Rochdale was excellent. I got my car back in prestine condition in the time indicated. I’m very happy.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience with our team. We are pleased that we returned your vehicle on schedule and in immaculate condition. Thank you so much for sharing your positive feedback about our repair service.
Excellent service and really customer focused.
I was kept up to date every step of the way of my repair from delayed parts to new expected completion date. Staff very friendly and helpful. I was unable to collect my car when it was ready and they delivered it to me fir free, very impressive and unheard of thesevdays. I would strongly recommend thus company to anyone. I was very impressed with the quality of their workmanship.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are so glad you enjoyed your experience with us. It is wonderful to hear that our team kept you well informed about the timeline and parts status throughout the entire process. We always aim to be as helpful and accommodating as possible, so we were more than happy to bring your vehicle directly to you when you could not make it in for pickup. Thank you so much for your kind recommendation and for highlighting the high standard of our repair work.
We truly appreciate your feedback and look forward to assisting you again in the future.
Could not have been any more helpful
Could not have been any more helpful. Truly magnificent service and very quick.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Halo ARC
We are glad you enjoyed your experience. We appreciate your kind words about our rapid and supportive service.
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