Hamlovers.com Reviews 

125
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have ordered from hamlovers.com for major holidays since 2014. We have enjoyed both the Serrano and Iberico jamones as well as other wonderful products including the Manchego cheese, Abuela olive... Toon meer

Beoordeeld met 5 van de 5 sterren

There's a real mystique to Spanish ham that the US hasn't really caught on to yet. But for those in the know, there's nothing like it. Hamlovers has created a way for those who appreciate this true... Toon meer

Beoordeeld met 3 van de 5 sterren

I specifically ordered the ham to arrive before Easter because I planned to serve it for Easter brunch. It arrived the day after Easter. I enjoyed it for lunch for months afterward. It's really tast... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Hamlovers.com for the first time at Christmas 2012 to order a Cinco Jotas product. When the product finally arrived, it was superlative. There was a shipping problem so the ham did not arrive on... Toon meer

Bedrijfsgegevens

  1. Tapasrestaurant
  2. ook in
  3. Spaans restaurant
  4. Voedselproductenleverancier

Geschreven door het bedrijf

Hamlovers.com is the USA curated online shop of Spanish jamón iberico, bellota, serrano, chorizo, and other gourmet delicacies. Quick shipping, friendly service, and a commitment to making sure our customers are happy. If you are reviewing one of the European Hamlovers sites, we haven't been affiliated with them since 2013 - please don't post your review here.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(125)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service with a liberal return policy, in the rare event you are not happy with the product received. Seriously, the president of the company gets involved to make sure the customer is always ahead. They carry Cinco Jotas, Fermin and Montaraz jamones and paletas, with very competitive pricing... free shipping on orders over $199. The wife is a bigger fan than I am...

30 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great ham

Great ham, fast shipping, and they answered my questions. Frank is very knowledgeable. Thanks!

29 januari 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Good food, terrible delivery

The hams and other items sold by Hamlovers do not disappoint. It's the shipping which is a huge let down. I got an email from Hamlovers stating that delivery in time for Dec 24 still available. I placed an order only to be told my ham and other items would arrive Dec 27. I emailed and after a few back and forth, agreed to pay $150 for expedited shipping for the ham and chorizo needed for our Xmas day paella to arrive on Dec 24. It's now Dec 29th and we have received nothing. If you order from this company, you must order early. I do all of my Xmas ordering online and this is the only item that did not arrive on item. We now have a large jamon arriving and no guest with whom to share it -- if it ever arrives. Super disappointing.

29 december 2019
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

I am sorry you had this experience. Although we shipped on time, UPS missed the guaranteed delivery date. We have sent you a full refund. In the future we will add an extra few days to UPS express ship time during the holiday rush.

Best
Josh Merrow
Hamlovers

Beoordeeld met 1 van de 5 sterren

Attention !!

Attention !!! payement is made but not receveid ham or refund since 20 days....
Attention ca sent l arnaque a plein nez, paiement encaissé mais absence de jambon depuis 20 jours...

25 juli 2019
Logo Hamlovers.com

Antwoord van Hamlovers.com

Bruno, you are reviewing Hamlovers.com, the USA business. We are separate from the European Hamlovers business, different owners. I have spoken to the owner about your case. In the meantime, could you review lesamoureauxdujambon.com, or whichever European shop you are having the problem with? Your review hurts our USA business, which has an excellent reputation for service.

Thank you,
Josh Merrow
Hamlovers.com

Beoordeeld met 5 van de 5 sterren

Having heard about Hamlovers.com from a …

Having heard about Hamlovers.com from a trusted friend, I thought I would try it out and I purchased the Tapas Package. This included quite an assortment of items including 1/4 lb iberian ham, 1/4 lb acorn-fed tenderloin, 1/4 lb serrano ham, 7 oz. iberian chorizo sausage and 7 oz. iberian salchichón sausage. Wow! Seriously, this was a great amount for the price. I tried the serrano first and was delighted with the flavor. My daughter is a culinary student and she said that these products are so well cured and the flavor is exceptional. I definitely recommend HamLovers and I'm looking forward to trying their other products soon....right after I order another Tapas Pack!

24 mei 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Two months and still waiting!!

Would never order from here again, ordered a jamón, and it was never received. Ups tracking said delivered. Contacted hamlivers they tell me file a claim so I do, waiting for a replacement nothing. I email them and there response was still waiting on ups, it's been about a month now. And I decide to call ups, they tell me they issued a claim to hamlivers 3 weeks ago, so I'm angry hamlovers already received the money, while telling me they haven't heard anything. So I email them again and nothing ten days later and no response!!! Such fraud buyer beware wasted $300 for nothing

10 maart 2017
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Hi Joe

UPS conducted an investigation and determined that the ham was delivered, so we never received any money from them. We've sent you another jamon anyway. We're sorry you had such a bad experience. If you're willing to try us again we'd be happy to offer a special price.

Best
Josh Merrow
Hamlovers

Beoordeeld met 5 van de 5 sterren

Jambon Supreme

We've tried a variety of the offerings from Hamlovers and all are a delight to the palate! They're the highlight to our parties (and we have them quite often). Our favorite being the Imperial Chorizo.

12 juni 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unbelievable

After I placed my review and received a reply to send me the knife and so on, and asking to give them another try, then they reported my review for breach of guidelines lol
I'm telling you they are really lacking customer service
Don't put a bad reviews, don't voice your opinion, they will report you, spend your money, and if you like it or not, don't say it

10 juni 2016
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Hi Esther

I'm sorry to hear you've had a bad experience with us. We're more than happy to send you a knife and some charcuterie for your trouble. As for cold packs, we do include them with boneless hams, cheese, etc, and will include them if asked with orders of bone-in hams. Cured bone-in hams don't need refrigeration though - they're cured. Ask anyone in Spain. I hope you'll let us know how the 5J is, and that you'll give us another chance.

Best
Josh Merrow
Hamlovers

Beoordeeld met 2 van de 5 sterren

DO NOT Order. Ham was all within 1 month expiration

Ordered ham and it arrived on time. But the package use by dates were all less than 30 days of expiration. They taste more like italian prosciutto not the ham I've loved from Spain.
I contacted customer service, they asked for picturea. I sent pictures and have hear absolutely nothing. I've resent request but nothing. I wouldn't purchase from this site ever again. Online service should be about fresh not old inventory. So disappointed.

18 mei 2016
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Judy, we received two pictures of the same package of lomo that had a best before date one month hence. My initial response, which I emailed to you, was that this was strange, as we receive new shipments from Fermin (the manufacturer) weekly, and the products are always good for nearly a year. The package in the photo showed a batch number that I checked with the manufacturer. This package of lomo did not come from us. I'm not sure what else to say.

Josh Merrow
Hamlovers.com

Beoordeeld met 5 van de 5 sterren

Perfect service, delicious product

I have been looking for a place to buy a whole jamon/paletilla of Iberico Pata Negra for a while, and after checking online, I decided to go and try Hamlovers.
Great decision, the paletilla arrived after two days of ordering it, sealed and with all the info about the animal/curing process. Also included a complimentary ham carving station, as well as a knife.
The quality of the product is excellent (Fermin), and it is really a Iberico Pata Negra. We have been carving it for a couple of days, and will store it cut and in vacuum (the humid weather is not good for long term air storage).
Will buy again, also the chorizo/salchichon I ordered on the side are great!

23 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved it! Friendly service too.

I ordered a paleta bellota in September. It arrived two days later with the instructions for UPS I requested written on the label (my gate code). When I called to ask about slicing it I received a call back and a friendly woman named Kelsey or Chelsea who was very helpful. I'd recommend this site to friends. The ham is out of this world!

3 oktober 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent hams, fast delivery!

Great hams, great prices and great service (from packaging to quick delivery)!! We've ordered the 5J (excellent!!!) and the Serrano (also excellent!!). There is only one place I go to order the best hams from Spain--Hamlovers!

22 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and quick delivery

I was able to order over the phone when the website had a glitch and they were so helpful. I would absolutely use them again.

22 januari 2013
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer