Hamlovers.com Reviews 

125
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have ordered from hamlovers.com for major holidays since 2014. We have enjoyed both the Serrano and Iberico jamones as well as other wonderful products including the Manchego cheese, Abuela olive... Toon meer

Beoordeeld met 5 van de 5 sterren

There's a real mystique to Spanish ham that the US hasn't really caught on to yet. But for those in the know, there's nothing like it. Hamlovers has created a way for those who appreciate this true... Toon meer

Beoordeeld met 3 van de 5 sterren

I specifically ordered the ham to arrive before Easter because I planned to serve it for Easter brunch. It arrived the day after Easter. I enjoyed it for lunch for months afterward. It's really tast... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Hamlovers.com for the first time at Christmas 2012 to order a Cinco Jotas product. When the product finally arrived, it was superlative. There was a shipping problem so the ham did not arrive on... Toon meer

Bedrijfsgegevens

  1. Tapasrestaurant
  2. ook in
  3. Spaans restaurant
  4. Voedselproductenleverancier

Geschreven door het bedrijf

Hamlovers.com is the USA curated online shop of Spanish jamón iberico, bellota, serrano, chorizo, and other gourmet delicacies. Quick shipping, friendly service, and a commitment to making sure our customers are happy. If you are reviewing one of the European Hamlovers sites, we haven't been affiliated with them since 2013 - please don't post your review here.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

125 reviews

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4,7

Alle reviews

(125)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great access at bargain prices

Josh was extremely responsive and helpful through several rounds of phone tag and subsequent conversations. He's extremely knowledgable. And I don't think it's possible for anyone with a brick-and-mortar operation to compete with his pricing

19 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great and fast service

I found Hamlovers online while planning our Christmas season. I lived in Spain for 6 years and after moving to the U.S. I was definitely missing my Christmas Jamón.

I've got my Jamón Serrano about a week after buying it, it was a very good piece (a little bit on the expensive side perhaps, but justified given the weight and burden of shipping it overseas).

I definitely recommend this company and I'm sure I will buy again from them in the future.

19 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great service

It is quite a special birthday treat to have my jamon shipped directly to my doorstep in Hawaii. I would definitely try to have some ham in Europe at about half the price!

19 januari 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

You guys rock!

Thanks for bringing real Ham to the US! Not to mention your customer service is great!

19 januari 2013
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Well organized and easy shipping but meat was low quality and tasted off

I ordered the Hamlovers sampler pack. Ordering was easy and shipping was quick but the quality of the meats were not good and one of the meats(Serrano) advertised in the pack was not included and Chorizo and Salchichon was sent in its place. I was looking forward to eating Serrano. On the edges of each slice of Lomo, there were small bland tasting clear crystals that dissolved while chewing that gave it an unpleasant texture until they dissolved. Also, throughout each slice of Jamon Iberico there were small bright white hard crystal/chunks. These did not dissolve and gave it an off texture. I'm guessing the crystals were curing chemicals but I have eaten these kinds of meats before and I have never seen these crystals before. The Jamon Iberico had great flavor but all the other meats that came as part of the sampler pack had a plastic like flavor like they had picked up the flavor of the plastic packaging. I do not find this plastic like flavor appetizing and will probably throw them out.. I am willing to order from Hamlovers again but I will not be ordering this product ever again. Even though this pack is a less expensive item, I expected better meat quality.

18 januari 2013
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Hi Jackie

I'm sorry to hear you had a bad experience with us. We usually get great reviews about the sliced meats you ordered - I suspect you may have gotten a bad batch. The crystals are not curing chemicals (the iberico ham and lomo de bellota are cured in salt), but rather amino acids that appear in the ham after a long maturing period. Nonetheless, they should not appear in the meat in sufficient quantities to affect the taste. As for the substitution, that won't happen again. This was done for a weeks or so by one of our newer employees (when we ran out of serrano). He has been instructed not to do so in the future.

All that said, what can I do for you? I'd be happy to send you another order of slices or offer store credit for the amount you paid. Would that help? You can reach me at joshandguy@hamlovers.com.

best
Josh

Beoordeeld met 5 van de 5 sterren

Delicious ham, delightful service

In Spain, we loved 5J ham, so for Christmas I ordered a small package of sliced Bellota ham to share with guests. After I'd placed my order, I had a question about storing the meat after it arrived and I received a prompt and pleasant response. I would definitely order the ham again for a special occasion. I am getting hungry just thinking about it. I bought a wedge of manchego to go with it and we loved it all. The ham was delicious and reminded us of our wonderful trip this summer.

18 januari 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great ham, I would buy from them again

To start with, I'm from Spain, so I know the quality of a good ham. All the fat around the ham was pink when cut, that is a great sign, when it turns yellow, the ham is too cured, flavor starts to change. Ordering was very simple, and delivered in a timely manner.

The only reason I do not give them 5 stars is because they billed the wrong weight initially. The ham was smaller than advertise, so the price had to be adjusted. It is also true that it required only a simple phone call to get it fixed, but they should pay a little more attention to the weight before it ships out (the actual weight of the ham was shown on the label).

17 januari 2013
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Hi Juan

Thanks for your review. We're working on making sure that doesn't happen again. The weights of hams do occasionally vary outside the ranges we advertise (being either too big, which is never a problem, or too small, which is). Our warehouse workers are aware of this now.

best
Josh

Beoordeeld met 5 van de 5 sterren

great product and fast delivery

I am from Spain and know Jamon Serrano. I was afraid to order a whole leg as it is costly and may not be of good quality. This ham was excellent and my whole family enjoyed carving slices everyday during the holidays, just as if we were in Spain!!!!
Will definitely order again; Thank you!!!!!!!

17 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and great personal service!

Even though I was not able to get my copy in time for Christmas, Josh and his team got the book out to me as quickly as possible. Thank you for the type of service that is so missing from most retailers.

17 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good quality and superb customer service

The ham was very good quality (I am a Spaniard from Extremadura, the cradle of cerdo iberico). Unfortunately, the shipping box was opened/damaged (some care can be put in here) and a smaller part of the order was missing. I was refunded for the missing item immediately. A very good experience and a Xmas party cutting real ham.

17 januari 2013
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

extremly disapointed!

For the second time I ordered a iberico small full ham -paletilla- I got surprised about the size of the paletilla when I opened the box, it looked very small! I checked the weight which should be 12-13 lb and attached to the piece you can clearly see 10.17lb!!!!! For the second time, the paletilla that I got is far smaller than what I payed for, for the second time. I am spanish and a big Ham Lover but I don't think I can trust this website anymore. I can understand a bit of difference on the size but twice and always smaller keeping the same price? I don't believe is fair for the consumer.

17 januari 2013
Review zonder uitnodiging
Logo Hamlovers.com

Antwoord van Hamlovers.com

Hi Maria

I'm sorry we left out your ham holder and knife. Would it help if I sent them now?

The week and a half delay is not normal. Things were pretty chaotic at the time of your order due to having been out of commission after hurricane sandy for nearly two weeks (no power to our NJ warehouse, flooding). If you choose to order with us again I can promise things will be much quicker.

best
Josh

Beoordeeld met 5 van de 5 sterren

GREAT and ON TIME

Very good experience. Very easy to order and arrived in a timely manner. We enjoyed our ham a lot!

16 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So good, even a Spaniard loved it!!!

My husband is from Spain and every year in November we order our Jamon for the holidays. The was the first time we ordered from Hamlovers.com. Our experience was excellent! The jamon was wonderful and still is! We have eaten A LOT of Jamon in this house and in the Andalucia. And, we were all very pleased with your product! Thanks!

16 januari 2013
Review zonder uitnodiging

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