H&T Pawnbrokers Reviews 

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Lovely staff fair pricing

I walked into the Rose Hill shop and behind the counter was the most miserable pair of ignorant people I have met in a long time.
They didn't want to engage and questions if answered were words of one syllable.
I thought I had walked into a funeral parlour!
The item I wanted to get a price on was a hall marked 9ct gold gold sovereign case.
Not plated or rolled but the genuine article.
The young Indian chap who was serving me just look at me and didn't want to know.
He couldnt open it even though I tried to show him then took a magnet which of course stuck to the stainless steel pin of the hinge and said its not gold?
I said all gold and silver items especiall pocket watches all have steel pins in the hinge as soft metal would not last 5 seconds.
He just would not have it that it was gold.
He just put it back into the pouch and gave it back turning his head.
I lost it big time and said he was clueless.
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The Birmingham City Centre location had lovely staff and their rates were good. The loan I took for my diamond gold cross had a low interest daily rate! Thank you very much for your help!!!!!!!

I had excellent service from chloe at the scunthorpe branch
I went in and sold 4 rings
She was polite smilley and had really good customer service

The staff were so helpful and friendly and I got more money for my items than I thought I would get.

Main branch James street Sarah kasandra manager Nadia very polite helpful very good in there roles I buy a lot of bars jewellery plus use other services to they always helpful was there today to please of you can give them there feedback from Rashid

Lovely staff, very helpful and eager to get me a bargain

First time I’ve ever been to a pawnbrokers & I must say how well I was looked after.
The cashier who looked after me explained everything that I needed to know & when I asked questions she answered very professionally.
A very nice cup of coffee by the way

I visited H & T Pawnbrokers Watford High St
I had a small amount of scrap gold (broken rings/bracelets) that had been gathering dust in a drawer.
So browsed the internet for scrap gold price (i appreciate the price is not the same as on the high st)
Walked into town with a low figure in mind.
No complaints about the staff BUT £11 a gram for scrap gold is an absolute joke(although not a funny one)
Walked a few hundred yards up the road to a reputable jewellers Jacksons where they offered me £26 a gram .

They are helpful and very professional! I’m glad that I chose them!

I couldn't fault them at all the staff were very nice friendly and helpful at the high road Tottenham north London branch they are brilliant and I wouldn't change anything 5 stars 🌟🌟🌟🌟🌟

Absolutely delighted with my experience purchasing a Breitling watch. The team offered fantastic part‑exchange value on my old watches, far better than I expected, and the price matching on the new Breitling was exceptional.

A special mention goes to Toni, who truly went the extra mile. She worked tirelessly to secure the best possible price match and valuation, keeping me updated throughout and making the whole process smooth and enjoyable. Her professionalism and dedication really stood out.

Overall, an excellent shop with outstanding customer service. Highly recommended.

Can't fault them anywhere in the whole process on both visits very polite handled my item with care kept me informed about all information and I felt comfortable about the amount 👌

I needed cash for an emergency...everything explained, along with my options.
Great service 👏 money was in my account in no time.

The staff were extremely rude in the Darby shop , and the people there made me feel ashamed for pawning my belongings. I left feeling embarrassed, disrespected, and looked down on during the entire experience.

The staff were flawless

I went to H&T to sell my gold chains. I got a good price which I was happy with and the transaction was quick and simple.

I waited for days to receive a ring that rattles! Why would you send out a ring with a setting so loose it makes a rattling noise?
As per instructions I’ve sent it back recorded which cost me £10.95. The return process is archaic but they did refund my return cost so have updated a star.

Great staff great manager, albany road cardiff