Harrisonbathrooms Reviews 

Spoke with Sam following loss of a grub screw on kitchen mixer tap. Sam was very customer focused, being efficient and kindly in sorting out and DHL'ing me a replacement.

Jess was very helpful with a problem I had with a shower enclosure door. Sent out a replacement part at no extra charge. Thank you

Got 2 showers both had identical bits broken neither showers feed the water properly and have clearly been sold faulty very poor won’t use again very disappointed and thise who sold in there behalf won’t sort them

2 year old shower stopped heating water properly. After couple of telephone calls and e mails thermostat cartridge was sent out and received the following day. Thank you.

Sam at Harrisons bathrooms gave me excellent service.He had a lot of patience and sent out a replacement to me on the same day
Thank you Sam and well done.

I had an issue with a failed part on a kitchen tap that was about 21 months old. I contacted teh company to ask for a replacement. I sent pictures to confirm the part and the issue and a replacement was sent to me quickly and free of charge and I was advised when it had been shipped. The customer support was exemplary and I will certainly use this company again for purchase of any similar items.

Had an issue with the shower head on the shower we purchased from a supplier. I contacted the sales/spares at Harrison Bathrooms. My issue was explained to Sam and having supplied the information he requested, a replacement was arranged quickly and efficiently.
No quibble, just good all round customer service.

Great customer service really helpful in finding and getting me my spare parts delivered

I contacted this supplier and told them my problem and spoke to someone called Jess, she was only to pleased to get me the part I needed, and now all is good. Regards.

Excellent and very helpful. Really know what customer service is. We need more companies like this.

After 7 months there was an issue with the shower thermostat. The person who fitted the bathroom (not Harrisons), despite saying he would solve any problems in the first year, stopped answering my messages regarding mending it. I contacted Harrisons and they very kindly said they would send out a new part free of charge. They also directed me to their website regarding guarantees which the fitter had not told me about. Thank you much to Emma and Jess H.

Having had a bathroom installed 2yrs ago from Harrison Bathrooms, I firstly have to say it’s been excellent.
Secondly, I called today to query how I can buy a seal replacement kit for the L shaped bath shower screen. The extremely helpful assistant, Callum, not only explained that there’s both a trade and separate customer website, but he also offered to send me a free replacement kit as a gesture of goodwill.
That totally made my day and is just outstanding customer service, going above and beyond.
Such an excellent company to deal with. Highly recommend.

After months of trying to resolve a problem with our cabinet, one conversation with Sam and he had the parts we needed in the post the same day!!!! Such helpful, efficient and great customer service -well done Sam👍

Had a issue with shower screen seal after I'd bought it (2 years). Contacted the sale team and after providing some photos and copy of invoice they are sending me out a replacement. Couldn't ask for any more.

Had a issue with a kitchen tap leaking - purchased through Tap Warehouse but as as out of the 1 yr tap warehouse warranty had to go direct to Harrison Bathrooms as the manufacturer. They were excellent - no quibble and replacement sent out on next day delivery. I did still have to get it fitted so out of pocket for this though. Very efficient and responsive email communications. I was very pleasantly surprised, given the normally excruciation experience you have with this sort of thing. Recommended

Hi , had a problem with a new tap I damaged contacted Harrison bathrooms
Spoke to Sam over a few emails and my problem was soon sorted excellent service thank you .

I emailed them trying to source a replacement part and got a really quick response from Callum who immediately understood the problem, and the part is on order to be delivered directly to me. All done in a day, very helpful and very fast. Great customer service, would recommend highly.

Contacted them about a 7 year old shower that had broken, emailed all the information etc.

New part being sent out for free !

Fantastic

Callum at Harrison bathrooms dealt with our query. His replies were swift and he was really helpful in finding a solution for the problems we had. Really happy with the service

Sam helped resolve an issue really quickly with some shower cartridges that were defective. Great communication and speedy resolution to the issue- massive thanks!