Excellent service first class rep (Charles Macintosh and great office staff Amelia nothing is ever a problem and always return your call what I think is one of the most important things in business... Toon meer
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Mainly deal with Paul Hutchinson at Harrison bathrooms and can never fault his service. He always goes the extra mile for us and hardly lets us down. He also manages all our orders and we never have t... Toon meer
Have had the pleasure of dealing with Paul for several years now and having him as our point of contact has made such a difference. Getting an answer to any query or issue really makes a difference. H... Toon meer
Please ensure Paul doesn't take any holidays. :) I've been buying from Scudo (Harrison Bathrooms) for a few years now and the one constant positive is dealing with Paul Hutchinson. Orders are placed... Toon meer
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Brilliant service
Excellent service and help to find the part I needed. By mistake I ordered the item twice but this was sorted out very quickly and easily. Brilliant service
Superb service
Superb service from Sam in Sales Customer Service who provided a replacement temperature control knob for my Scudo shower.
Excellent customer service from Emma…
Excellent customer service from Emma who was very friendly and answered any queries I had with ease. Quick responses to my emails and represents the company very well.
Great customer service got back to me…
Great customer service got back to me straight away with the info the tiler needed for where the supply was situated on the mirror.
Needed some guidance on installation of…
Needed some guidance on installation of a tap on the Scudo Linea 600 - super speedy response and just the answer I needed. Thanks to JessH and the team for their help with this.
I had a bathroom fitted earlier in the…
I had a bathroom fitted earlier in the year but the basin mixer tap never worked properly - the flow of water was slow on cold and hot settings. I contacted Harrison’s and got an immediate reply that they would send out a new tap cartridge and details of fitting.
Communication was very good I cannot praise them highly enough.
Probably the best customer service I've…
Probably the best customer service I've experienced in many, many, years.
Following a call from me, they managed to trace and locate a mono tap cartridge for a discontinued model which they manufactured about 4 years ago.
Replacement delivered to my door within 48 hours by courier and at no charge! Amazing.
My wife and I are both quite elderly and without it we had no hot or cold running water in the kitchen.
Brilliant company, well done!
Excellent customer care
Excellent customer care. Sam was polite, professional and very very helpful.
Shower Thermostat Sorted
Needed a replacement thermostat for my Scudo shower but had no details, stock Nos etc. Initial one sent( from photos of the shower) wasn’t correct ,however Callum chased down the right part from pics of the valve in place and sent out a replacement at no additional cost. Thanks also to Jess H.
New part now in place and working.
Great service, well done .
JessH was very prompt in getting back…
JessH was very prompt in getting back to me with prices which helped in getting our quotes done in a timely manner
Parks Interiors Northern
Spares for i6 Single door quadrant 900mm (Harbour)on door upright seals had…
The silicon door upright seals had started split on my i6 Single door corner shower. Probably not helped by being studiously cleaned. I wrote an email to Harrisons with photos and a description of the seals and the problem with them. They replied very quickly saying that they would send the seals to me free of charge. They arrived two days later and fitted well. What a great result. JessH and staff could not have done a better job. A company well worth dealing with. Well Done.
Great Communication
Spoke with Emma on the phone and the WhatsApp service, she was very helpful and quick to respond. Replacement part ordered and hopefully my issue resolved.
Quick to help with getting a…
Quick to help with getting a replacement for damage cabinet door.
An issue with a 4 year old dripping tap…
An issue with a 4 year old dripping tap has been swiftly resolved with a spare part on its way without charge, thanks to both Christian at Tap Warehouse and Emma at Harrison Bathrooms. Excellent customer service!.
Emma and Sam were very prompt to…
Emma and Sam were very prompt to resolve problems with our boiling water tap
Needed a repalcement seal for a shower…
Needed a repalcement seal for a shower and was advised they woud send one out to us asap. Very Happy.
Great product and service
I needed a replacement end cap for a shower frame.
Sam responded very quickly to arrange delivery.
The shower door is also great, prompt fast delivery, well packaged. Installed and in use!
I had an issue with my toilet seat
I had an issue with my toilet seat. Sam advised me to forward pics. The issue was resolved immediately. Great customer service.
Great customer service
Thanks to Emma for excellent customer service regarding a problem with our lovely shower. We look forward to receiving the replacement fitting. Efficient & friendly problem solving
Emma has dealt with our issue very…
Emma has dealt with our issue very efficiently and our project is now back on track
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