Harvey Norman Ireland - Swords Reviews 

Excellent service

Easy purchasing experience. Deliver time within project timeframe. Excellent delivery and set up. Packaging all taken away. Friendly and respectful delivery agents.

On time very efficient delivery staff and polite.

Great after sales service when the product was not suitable

Overall, my experience was very good. The staff were helpful, and the purchase process went smoothly.

When I bought a robot vacuum cleaner, I asked a sales assistant whether any discount was available. I had already researched the model and knew its specifications, but I was told that no discount was possible. When I returned to the store about a week later, the same robot vacuum was €100 cheaper.

That was disappointing and is the only reason I am giving four stars instead of five.

However, the salesperson who helped me was very kind and even carried the robot vacuum cleaner all the way to the boot of my car. I really appreciated his help, so thank you to him, whoever he was. Apart from the price issue, everything went very well.

Ordering my phone on your website was easy and t phone was delvered when u said it would so thank you

Your employee Naveen was excellent, he followed up with any information I needed and was very helpful throughout the entire transaction

​We recently visited Harvey Norman in Swords to purchase a new dishwasher, a washer-dryer, and a gas hob. We wanted to share how incredibly helpful, patient, and knowledgeable Saji was throughout the entire process.
​It can be overwhelming trying to choose the right appliances, but Saji took the time to listen to our specific requirements and expertly guided us toward the best products for our needs. He didn't just sell us appliances; he made sure we understood the features and directed us to options that perfectly matched what we were looking for.
​On top of the expert advice, he made the whole transaction seamless and managed to organise fast delivery for us. If you are planning a trip to Harvey Norman Swords, I highly recommend seeking Saji out. A fantastic experience from start to finish!

Saji from Harvey Norman in Airside is very informative and very helpful. He is doing an excellent job.

Carol in Airside was pleasant, knowledgeable & helpful; she sold me a great bed.

The delivery lads arrived on time, assembled the bed perfectly, advised me on the ottoman mechanism & took all the wrapping waste away.
They were cheerful & efficient.

The product I ordered online was to be picked up on the same day and the staff in the store in Swords was nice and helpful

Solomon in your airside store was excellent to deal with when buying my new phone.

Thanks again for all your help

Good quality product. Quick delivery.

I bought a new bed from Harvey Norman Airside Swords and it was delivered on Friday 10th July 2026, I was kept updated at all times and received a text message to say my delivery would be between 9am-11am, I then received a call also from the delivery men to confirm and by 9.30am it was all done 😍 new bed delivered and put together and old bed taken away, the delivery men were very professional and very friendly, talking away to me like I’d known them years which was so nice, I couldn’t believe how fast they had got everything done , absolutely amazing job the guys done and I’m very impressed, grateful and thankful to them, they done their job so efficiently, I cannot recommend them enough, thanks very much guys ⭐️⭐️⭐️⭐️⭐️

Ordered a couch and an American fridge freezer from Harvey Norman. Organised a delivery date to suit me and there was no hassle. Fair play to guys for doing all the work in assembling it. Special shout out to Damien and Deko went above and beyond to help us. Would highly recommend them. To the sales assistants in both Swords and Liffey Valley. Than you so much for your guidance and input. Cant fault the service but will only recommend them to my family and friends

Catherine had great customer service, calm,friendly and very informative regarding the sale.

If you enjoy taking annual leave just to wait for a delivery, Harvey Norman's delivery service is for you.

The promised delivery window was a very convenient 8:00 AM to 6:00 PM—just a casual 10-hour slot. I arranged my entire working day around it.

The driver called once in the morning. I couldn't answer immediately, but I called back within 3 minutes. No answer. I left a voicemail. Sent a text. Then spent the rest of the day trying to reach them with more calls and messages. Complete silence.

It felt like I'd missed the one and only boarding call for a flight—except instead of missing my flight, I apparently lost the privilege of communicating with my delivery driver. One missed call, and you're banished to voicemail forever.

After waiting all day with no updates, I finally assumed I was being punished for not answering the phone on the first ring.

The delivery eventually arrived... at 7:30 PM, well outside the already enormous delivery window.

The product was delivered, but the communication was one of the worst delivery experiences I've had. A 10-hour delivery window is unreasonable, and a system where customers get exactly one chance to answer a call—but can't reach the driver even minutes later—is incredibly frustrating.

Hopefully Harvey Norman improves this process, because customers shouldn't have to spend an entire day guessing whether their delivery is still happening.

Excellent communication with the delivery driver, delivery made when it was supposed to be, driver and his colleague very nice and helpful

The driver and his co worker were excellent. We had a time frame and he rang to see if they could come earlier. When they arrived they were professional and friendly. Tommy, who fitted the dishwasher was very neat clean and precise. He took his time and fitted the machine perfectly.
Great lads and a great service