Haybrook Reviews 

Initially had a difficult experience with Haybrook, but once I made my concerns clear they were very proactive in wrangling some subpar conveyancers into action.

Currently Ryan is dealing with the Electrical appliance in the letting apartment. He is patient but quick in response. He has helped to solve problems in a good way. We really enjoy the excellent letting service he has provided.

We began our purchase of a property offered through Haybrook back in the summer. Every step of the way Laura and Amanda had been fantastic at keeping us in the loop, informing us of any changes and chasing the vendors when needed.

Unfortunately, the vendors decided to pull out of the sale when we were ready for completion due to their own sale falling through. Amanda was incredibly supportive and tried her best to reason with them, however she was unsuccessful. However I am so grateful for her kind words, support, and kindness during this time.

We are currently looking for another property, and any with Haybrook always get a second look from us due to our previous wonderful experience.

Recently dealt with ryan and what a lovely chap he is. So helpful polite and down to earth. Reported our heating not working and he had arranged someone to come and fix it. They were here within 3 hours the same day. All sorted. Very thankful for great support from our letting agent.

We have recently started working with Haybrook Sheffield. Ryan in property management has already supplied us with some projects. Looking forward to a prosperous working relationship. Thank you Ryan for your support.

Annette the manager at Haybrooks Hillsborough is an absolute credit to the company, she has gone above and beyond numerous times throughout this process to get us though our property purchase. I couldn’t recommend her enough and we couldn’t of done it without her!

Really good service and friendly people to deal with. They found people to move into my flat within two days. And then organised everything smoothly to get them moved in

I have to say Hillsborough estate agents. Well where do I begin. It has been the worst experience of my life. The stress and the anxiety the manager put me through was horrific. I have sent an email of complaint to the director of Haybrooks but I assume I will receive the same amount of customer service as I received from the manager. The manager excels in being a bully.

This saddens me that I have to write this as I have never experienced anything like this before and they still want me to £2700 in fees for the privledge. By the well make sure they tell you about the VAT as they didn’t tell me. So I thought £2250 was bad enough they put another £450 on top. I could go on forever but I’m not

I’m hoping the director of Haybrooks can salvage their reputation but I don’t hold my breath on that.

Worst estate agent ever, I am selling my property through another agent (property perceptive), had more than 8 views and managed to find a buyer in a week, but unfortunately the buyer pulled out after 4 weeks due to their financial situation so my estate agent has to find local agent based in Sheffield, there they made a ultimate wrong choice
1. Haybrook doesn't help in any way finding buyers
2. My estate agent found a buyer but on completion day, Haybrook not even accepting to handover keys to them, this stressed me out a lot as I have to travel to Warrington to complete my new property.

They put on sale board but never seems to work at all.
Such a worst agent to work with, please avoid it at all costs!

Very unprofessional Sheffield Gleadless branch, I don't agree with Receiving hand written Junk suggesting they have a buyer for my house, i have only been in my house a year now as its a new build. Think this tactic is disgusting.

If i wanted to sell my house i would contact you! i will never use this company ever after seeing how they do business

Selling your mum and dads house is ever easy, especially when you live so far away. But Jacob and his team made this such a smooth transaction and really went beyond what could have been expected. My mum and dad are over the moon, and as their son who was responsible for the sale, it went perfectly.

Ryan is an absolute pleasure to work with, quick and amazing at what he does. An asset to the company!

Very unprofessional @ Gleadless branch! All promises at the start but never delivered. All I can say is Charlotte Eyre (mortgage advisor - not part of Haybrook) saved the day for me!! After a painful process they then advised me to use their solicitors Beaumont legal - they should be ashamed of this referral!!!!! They are absolute cowboys. Much better estate agents out there do some research and move on!!!!!

I received a letter from haybrook gleadless branch in Sheffield saying if you are interested in moving home book an appointment with us so we can value your home and talk you through the steps of moving. We are wanting to move into a bigger home now we have children so my wife booked a day off work because they could only get Wednesday mid day. 6pm the day before we get a phone call saying theres been a double booking we need to reschedule...we was slightly annoyed with booking time off work but thought it happens so had to arrange again for a couple of weeks later..That morning two hours before the appointment they phone goes again sorry we need to reschedule...it is very unprofessional I will never use this company again. They obviously think people can waste time and money never again

The staff at the Haybrook Gleadless branch are liars who are not to be trusted.

Megan has been super helpful in getting my new contract sorted!

Megan Hodson and Katie Woodhead are a please to work with as a tradesman and it is refreshing to see an agency deeply care for their tenants - outstanding !

Rude! Racist! Did not make me an appointment to view a house! Kept asking for information which I have provided and so did my solicitor! Unbelievable!

I have been overwhelmed with the help and support from Katie. Keeping me up to date daily with the progress of my move in. So helpful can’t be grateful enough!!

Just wanted to say a big thank you to the team at Swinton branch, Luke for taking some great photos, Jodi for always been on the other end of the phone and especially Sharon Bennett. Our sale hadn’t been the most straight forward and with the added pressure of Covid. We finally got to completion day, Sharon was keeping us updated and then when things looked like it might not go through without Sharon it probably wouldn’t have so for that we’ll be forever grateful, we’re in our new home now and very happy so thanks again.
Mick