Superdrug Health Clinics Reviews 

14.801
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I booked an appointment for Earwax Removal at the Colchester branch which I attended today. I saw Jessica who asked various questions about my health and prescription drugs. She explained how the cha... Toon meer

Beoordeeld met 5 van de 5 sterren

Our nurse, Diane (located at your Epsom, Surrey branch) was absolutely first class. She gave us lots of relevant information and advice on our upcoming trip. She was personable, friendly and, importan... Toon meer

Beoordeeld met 5 van de 5 sterren

We visited the Princes Street, Edinburgh store for our holiday vaccinations and were we helped by Steve. He instantly put us at ease and was incredibly friendly and funny - so felt more of a catch up... Toon meer

Beoordeeld met 5 van de 5 sterren

My father in law had an appointment at Leeds crown point with Nicky she was absolutely amazing with him and made him feel really at ease. He will definitely be going back for his ears syringing. Lyd... Toon meer

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4,8

Uitstekend

TrustScore 5 uit 5

15K reviews

5 sterren
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4,8

Alle reviews

(14.801)

2.963 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Travel vaccines

Nurse Nicola was excellent, I went for travel vaccines and she was very thorough and good at explaining everything. She was informative and made sure I knew everything I needed to.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Attended for the phlebotomy service

Attended for the phlebotomy service. The service I got was brilliant. Seen straight away, no waiting for my appointment. The member of staff who saw me was lovely, efficient and knew what they were doing. Would recommend for a quick and easy service. Would love to have the service available in the Lincolnshire area for ease of access.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Donna

Donna, our nurse, was wonderful and made the whole experience really straightforward and easy

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birmingham Superdrug Bullring - Vaccination

I had a vaccination appointment with nurse Karen in the Birmingham Bullring location. She was so lovely and understanding, talked me through everything patiently, answered all my questions in depth and was just overall friendly and helpful. The vaccination process itself was also so easy!

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service and not expensive.

Easy to book blood test online, less expensive than other providers and altogether convenient. Staff on arrival were charming and good humoured. Only comment is that the phlebotomist was inexperienced and a bit too informative about how difficult she found it when my veins were hard to find. She did perfectly but the commentary made me unnecessarily anxious. I totally recommend Superdrug.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Blood Tests ..

Blood Tests ... is this new to their offer?
I've not used a SD health clinic before, but know they've done travel / vaccinations for a long time.
I needed a blood test done privately and the clinics came up when I googled for the service.
Booking was relatively easy, although the first time I searched I was directed to Solihull but when I went to book it wouldn't let me and redirected me to Coventry.
I booked and received my confirmation, neither of which took any note of WHICH blood test I wanted.
I assumed they'd collect this information in a pre-visit questionnaire so wasn't overly concerned.
I then received an email which indeed asked for this, but when I used the link and when I went to the website and logged in just took me to the booking page again, as if I hadn't actually made a booking.
This concerned me, so I emailed in, asking to confirm my booking and to make a note that it was the testosterone blood test I wanted ... 48hrs later I received an email (which further concerned me) saying they couldn't book the test by email, and sending me a link to the booking page!
So I resorted to hunting for a telephone number ... I got through to someone, explained my situation, I was told there was a "glitch" but its sorted now ... its not!
He took my details and supposedly added them to my booking, but the nurse couldn't see them when I arrived for my appointment.
The blood test wnet OK, but I was handed a package that I had to take to the post office that day - this hadn't been clear at the time of booking or before the blood was taken. Its a good job I could do that, otherwise it would have been wasted.
It didn't end there - we went to the till to pay, and they couldn't find it on the till system. After several people were involved they put it through on a special code, but not for the price on the website.
Checking the price for myself, I spotted in the small print that the test I'd booked / had was a fasting test ... luckily for me I had naturally fasted before the appointment - but at no point was this pointed out to me - not in booking, not in confirming the booking online, nor was it checked by the nurse before taking the bloods.

I am now waiting for the results - but my advice would be, really know what you're doing when you use this service OR wait till they've bedded it in more.

20 augustus 2026
Review zonder uitnodiging
Logo Superdrug Health Clinics

Antwoord van Superdrug Health Clinics

Hello,

We value your feedback and appreciate you bringing this matter to our attention. Please accept our apologies for any inconvenience caused.
Rest assured, we will be in touch with you directly to provide an update on the matter.

Kind regards,
Iryna
Senior Patient Care Advisor
Superdrug Health Clinics

Beoordeeld met 5 van de 5 sterren

Great!

Mel at Dundee was really helpful and didn't hurt me at all drawing blood!

Results came through very quickly.

14 augustus 2026
Review zonder uitnodiging

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