HealthRx Reviews 

51
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I didn’t finish the health intake quiz because I had a few questions and wasn’t sure about a couple things. The support team actually called me to check in, answered everything clearly, and even walke... Toon meer

Beoordeeld met 4 van de 5 sterren

HealthRX isn’t just a pharmacy, it’s a real partner in managing my health. They deliver my meds for free, help organize my prescriptions, and the service feels personal and trustworthy. It’s so much b... Toon meer

Beoordeeld met 1 van de 5 sterren

The online system hasn’t worked for months so you cannot reorder the medicine you have already paid for. They take the money every 28 days but do not send the medication in a timely manner so it is no... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone that I have interacted with have gone above and beyond to make sure that I received the answers to any questions or concerns that I had. Health RX has a great group of people working for them... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Centrum voor gewichtsbeheersing
  2. ook in
  3. Gezondheidsconsulent
  4. Online voorschriftgeneesmiddelen verkoper

Geschreven door het bedrijf

HealthRx provides expert-guided weight loss solutions with GLP-1 medications. Get personalized plans, doctor consultations, and fast medication delivery—your journey to better health starts here!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,4

Alle reviews

(51)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Terrible experience so far

Terrible experience so far, first got charged $1600 to my card for something I never even selected (was refunded $1500) got charged $100 for talking to their drs. It has now been 2 weeks since I started the process and heard nothing back reached out multiple times to the dr and support. Dr does not answer to any questions and support is awful, never answer your questions and just keep saying someone will reach out. I do not recommend this place I’m giving one more day and I’m canceling everything with these people.

6 september 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hello Joshua,

I’m truly sorry to hear about your experience so far, and I completely understand your frustration. Thank you for sharing this with us—we want to make things right.

I see that the $1,515 refund has already been issued back to your account, leaving only the $100 consultation fee. I also understand your concern about communication delays, and I sincerely apologize that your questions haven’t been answered as quickly as they should have been.

To better support you moving forward, I’d like to clarify your subscription preferences. Right now, you’re set up with a multi-month plan. Would you prefer to switch to a month-to-month subscription instead? This option provides more flexibility.

We have also sent an email regarding this, and we are looking forward to resolving this matter with you.

Best regards,
HealthRx Team

Beoordeeld met 1 van de 5 sterren

Criminal fraud case

I don’t even have an account with this company, but since June 10th, they have stolen a total of $1,514 from me and refuse to help me. Several of these charges came right after I called them to dispute the charges, so they're intentionally committing fraud. Over $1,000 of stolen money is a felony.

2 september 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hello Rachel,

Thank you for bringing this to our attention. We take your concerns very seriously and want to assure you that we are currently looking into your case.

Please allow us some time to review the charges and your account details thoroughly. We will follow up with you as soon as we have more information and work toward resolving this matter.

We appreciate your patience while we investigate.

Best regards,
HealthRx Team

Beoordeeld met 1 van de 5 sterren

This pharmacy is my worst nightmare

This pharmacy is my worst nightmare. I was 1 day away from getting my pain medications when this stupid pharmacy pulled all my prescriptions. Then they had to call me four or five times to verify my address. I will not keep this pharmacy for long because your pharmacist don't know what your doing. You should have just left my prescriptions alone that were that close to picking up. I'm done with you.As soon as I receive my month late prescriptions I am so done with this pharmacy. I'm calling Medicare and changing my pharmacy. If this is the way you do business then I want nothing, zilch, nada, to do with you. Your reps are ignorant because they tell you they are going to transfer my tramadol back to the pharmacy. Well, news flash!!! I used to be a pharmacy tech and that is impossible. A narcotic cannot be transferred. I just let this rep do his talking because I already know you can't do that!!!!

Just please send my prescriptions please. Don't pull anymore of my prescriptions ever again.

20 juli 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hi Sherry,
Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.
- The HealthRx Team

Beoordeeld met 1 van de 5 sterren

Do Not Do Business With This Company

Everything started off great with this company. I received my order quickly and things seem to be working out okay. About 3 weeks in I went to request a refill and started having problems accessing the website. I wasn't able to access the website for about a week. When I did access the website I had to complete paperwork for the refill three times before it went through. It finally went through and I was immediately charged $289 which was what I was told it would cost each month. The medicine was supposed to arrive until 3 days but a week later I still hadn't received anything and I once again I could not access the website. During this time of not being able to access the website I was emailing their help desk and was receiving responses from two to three different people at a time with each person telling me to do different things repeatedly. It was very confusing. A week after I was supposed to receive my second dose I was finally able to access the website and had to request a refill again, this was now the third time I had requested a refill for my second dose. I was immediately charged $350! I called customer service and at this point I was just so frustrated I said I wanted out of the program and just to cancel everything. They explain that the 289 I was charged a week ago was the wrong amount and I was supposed to be charged $350. This was not the original mode I was told I would be charged for per month So I stated that I wanted my money back and I wanted to just be out of the program. After a lengthy conversation the customer service representative told me that he had processed my request and that I would be let go from the program and would receive all of my money's back it's at this point was the $350 plus the $289 that I had been charged for a second refill that I have yet to receive. He also said I would be receiving a call from his supervisor to further discuss my issues. Initially I received notice for my bank of appending refund of $509 which is $140 short of what my refund was supposed to be. Then that pending refund was canceled. The next day I'm miraculously received the medication. And I was only refunded $209. Even if I decided to stay with the program this weekend amount was $80 short of what I should have been refunded if according to the customer service representative the $350 I was subsequently charged with the correct amount and they were refunding me the $289 that I was charged because it was the wrong amount. I still have not received a call back from customer service. I will be filing a claim with a better business bureau of course on this website and on any other platform that I can. Do not do business with this company I am hoping to at least get the full refund of $289 back.

1 juli 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hi Antoinette,
Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.
-The HealthRx Team

Beoordeeld met 5 van de 5 sterren

My first doctor consult got…

My first doctor consult got rescheduled, which threw me off a bit. But they apologized, rebooked me fast and the call ended up being super helpful.

24 juni 2025
Beoordeeld met 5 van de 5 sterren

Easy Ordering

I just placed my first order with them and the process was super easy. They made everything clear, helped with my questions, and kept me updated every step of the way. So far, really happy with the service!

28 april 2025
Beoordeeld met 1 van de 5 sterren

Absolute trash

Absolute trash. Couldn’t fulfill in two weeks so I cancelled. They then shipped three weeks later to an address from which I had moved, and still charged me. Reported through credit card as I have my emails, but company is still saying they operated in good faith. Idiots. Avoid, there are many other options.

10 juni 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hi there,

Thank you for letting us know what happened. I’m truly sorry for the frustration and disappointment you’ve experienced — and I understand how upsetting that must be.

To make sure we resolve this as quickly as possible, could you please reply with:
1. Your full name (as it appears on your account)
2. A good phone number where we can reach you

With that information, I can locate your record immediately, investigate what went wrong, and ensure any refund or next steps are handled without delay.

If it’s easier, you’re also welcome to call us directly at 208-494-2534 — just ask for me and I’ll personally take your call.

Again, I’m very sorry for what you’ve gone through. Thank you for giving us the chance to fix this.


Warm regards,
HealthRx

Beoordeeld met 5 van de 5 sterren

smooth

fast, simple, clear process with helpful follow-up from real doctor. felt professional from start to finish

28 mei 2025
Beoordeeld met 1 van de 5 sterren

I just tried to order and use my…

I just tried to order and use my capital one credit card; they would not pay this company! When I reached out to them to see why my purchase was denied they informed me that they will not let their patrons do business with these guys due to the high rate of fraud filed against them by their patrons. Buyers be ware! So many of these companies have high rankings but are frauds!

6 juni 2025
Review zonder uitnodiging
Logo HealthRx

Antwoord van HealthRx

Hi Becky,

Thank you for taking the time to share your experience. I want to sincerely apologize that your journey with our program didn’t meet your expectations. Your health and well-being are incredibly important to us, and we take your concerns seriously.

While we can’t speak to the internal policies of specific credit card companies, I can confirm that your payment was processed successfully and that your medication has already been shipped and delivered. If you’re having any trouble accessing your order or need further assistance, we’re more than happy to help.

We also want to assure you that HealthRx is a legitimate telehealth provider, and we take any accusation of fraud extremely seriously. We’re continually working to build trust and transparency across every aspect of our service — including how we communicate with both financial institutions and our patients.

If you have any questions or run into further concerns, please don’t hesitate to reach out to us directly at 208-494-2534.
We’re here and ready to support you however we can.

Best,
HealthRx

Beoordeeld met 5 van de 5 sterren

Shipping was quick and when I had a…

Shipping was quick and when I had a question about the dose i got connected to a doc right away. they explained everything clearly. Been on it for a week now and already starting to lose a little weight, looks like it's working

26 mei 2025

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