Excellent communication regarding the monthly subscription I was paying, which didn't really fit the needs of my business any longer. After a brief discussion with Tak Tran in Support I was offered a... Toon meer
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Lees wat reviewers zeggen
My experience was nothing short of what Heart Internet has come to represent. Prompt service, very helpful and courteous assistance and well priced products you cannot find anywhere else. My gratitud... Toon meer
I contacted Heart Internet support for help updating the PHP version on our WordPress site. The support was excellent throughout. Scott responded quickly, identified the cause of the initial pr... Toon meer
Bedrijf heeft geantwoord
I had quite a complex problem with responses from a number of agents - all of whom were extremely helpful.
Bedrijfsgegevens
Geschreven door het bedrijf
Heart Internet – A Trusted Name, Now Better Than Ever Over 20 Years of Excellence. A Future of Innovation. Since 2004, Heart Internet has been a trusted provider of domain names, web hosting, VPS, and reseller hosting, supporting businesses, developers, and IT professionals across the UK and Europe. We’ve built our reputation on affordability, reliability, and expert support, and now, we’re taking things even further. In April 2024, Heart Internet was acquired by Your.Online B.V., marking a major milestone in our journey. Since then, we’ve been investing heavily in improvements across every part of our business to deliver an even better experience for our customers. What’s New? Enhanced Customer Support – We’ve grown our expert UK-based support team and extended service hours, ensuring faster, more responsive help when you need it most. Infrastructure Upgrades – We’re rolling out higher-performance, more secure hosting environments, reducing downtime and increasing reliability across all services. 100% Renewable Energy – We’re committed to sustainability, our services are now fully powered by wind, solar, and hydro energy, reducing our carbon footprint. Better Products & Features – We’re launching new tools, improving our VPS and reseller hosting platforms, and introducing industry-leading security enhancements to protect your sites. Customer-Focused Innovation – We’re listening to your feedback and continuously refining our services to ensure affordable pricing, powerful features, and seamless hosting experiences. Whether you’re a small business owner, a developer, or a reseller, we know your online presence is critical. That’s why we’re dedicated to making hosting simple, secure, and stress-free. Thank you for trusting us with your websites and businesses. The new and improved Heart Internet is here, and we’re just getting started.
Contactgegevens
Unit 4-5, Tristram Centre, Brown Ln W, Holbeck,, LS12 6BF, Leeds, Verenigd Koninkrijk
- sales@heartinternet.uk
- heartinternet.uk
4,7
Uitstekend
4K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
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Antwoord van Heart Internet
Hi John,
Thanks for your feedback! We’re glad to hear the team responded promptly to your query.
Kind regards,
Chris
I have been with Heart for over 25…
I have been with Heart for over 25 years, and they are always amazing and happy to help. I would highly recommend for hosting and domains.
20 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Dom,
Thank you so much for your incredible loyalty over the past 25 years, that truly means a great deal to us.
We’re delighted to hear you’ve consistently had a positive experience, and we really appreciate your recommendation.
Always here when you need us.
Kind regards,
Mike
I was looking into migrating my website…
I was looking into migrating my website from shared hosting to a VPS Lite option.
I gave my reason for the move and Heart Internet were good enough to listen and explain the way forward.
Thank you.
19 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Richard,
Thanks for your feedback! We’re really glad the team could take the time to listen to your needs and guide you through the move to VPS Lite. If you need any further help as you make the transition, we’re always here.
Kind regards,
Chris
Excellent Service
My thanks to Alexandra for helping me get to the bottom of my SSL Certificate issue. The problem is, if you do not understand the tech or the jargon, you are left floudering. Alexandra was clear, precise and patient. Thank you so much.
19 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Helen,
Thank you for the kind words! We’re really glad you received clear, patient support to help you get your SSL issue sorted. Tech jargon can definitely be overwhelming, so it’s great to hear everything was made easier to understand.
Kind regards,
Chris
Excellent service as always from Heart…
Excellent service as always from Heart Internet and special thanks to Alexandru who dealt with my update quickly and easily keeping me updated through the whole procedure, making sure I was well advised and supported with the bits I had to do my end.
In addition to the above I called on the brilliant support from Heart Internet to guide me through something else that I wasn't confident to tackle, again the help support and advise was there, truly outstanding service.
19 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Ken,
Thank you for the great feedback! We’re really pleased Alexandru was able to guide you through your update smoothly, keeping you informed and supported throughout.
It's also great to hear the wider team were there when you needed a helping hand with other tasks.
Kind regards,
Mike
Heart Internet
Heart Internet. 10/10, Carmen was super helpful and got things done. Super happy... they are the best.....
19 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Kevin,
Thanks so much for the fantastic feedback! We’re thrilled to hear Carmen was so helpful and got everything sorted for you.
We really appreciate the 10/10!
Kind regards,
Chris
great help in providing support
I had a number of confusing issues recently, Alexandru Tiplea did a great job resolving them for me
15 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Roger,
Thanks for the great feedback! We’re really pleased Alexandru Tiplea was able to help untangle the issues and get everything resolved for you.
Kind regards,
Mike
Problem resolved
Problem resolved
Quick response on the chat window
15 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Mark,
Thanks for the feedback! We’re glad to hear your issue was resolved quickly through chat - always happy to help.
Kind regards,
Chris
Issue solved promptly
Adam Nicholson was very clear with his messages and resolev the issue within a few days.
13 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Jane,
Thanks for your feedback! We’re really pleased Adam Nicholson was able to communicate clearly and get your issue resolved promptly.
Kind regards,
Chris
Antwoord van Heart Internet
Hi Mike,
Thanks for the great feedback! We’re really glad you were happy with the service.
Kind regards,
Chris
These guys are certainly experts in…
These guys are certainly experts in their field. Carmen came on the chat immediately to answer my query and she quickly resolved it. First class
14 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Rod,
Thanks for the fantastic feedback! We’re really pleased Carmen was able to jump in straight away and get everything resolved so efficiently.
Kind regards,
Mike
Support from Catalin
The support I got from Catalin was excellent. She was extremely helpful and I am delighted to say I now have the web page working perfectly, thanks to her spotting a very simple error on my part. Her help was very much appreciated.
13 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Dorothy,
Thanks so much for your kind words! We’re delighted to hear that Catalin’s support made all the difference and helped get your web page running smoothly. It's often those small details that matter most, and we’re really glad she was able to spot it.
Kind regards,
Chris
Quality customer service
Excellent customer service when i was having difficulties making a payment
13 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Malcolm,
Thanks for your kind feedback! We’re really pleased our team could assist you quickly when you ran into issues with your payment.
Kind regards,
Mike
Very speedy and friendly response
Very speedy and friendly response. Always helpful and constructive.
12 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Jeremy,
Thanks for the great feedback! We’re really pleased to hear the response was both speedy and friendly, and that the support has been consistently helpful and constructive.
Kind regards,
Mike
Antwoord van Heart Internet
Hi Mark,
Thanks for the kind words! We’re really pleased you found the service quick and helpful.
Kind regards,
Chris
Antwoord van Heart Internet
Hi,
Thanks for your feedback! We’re really glad Andrei was able to assist you with patience and care.
Kind regards,
Mike
There when needed
The email and web hosting package has always been very robust and reliable. The tech support, when needed, courteous and prompt in solving the minor issues experienced
8 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Tim,
Thank you for the kind words! We’re really pleased to hear you’ve found the hosting reliable and the support team courteous and responsive whenever needed.
Always here to help if anything comes up.
Kind regards,
Chris
I used the online Chat service for help…
I used the online Chat service for help and support with some server related issues on the Staging websites for 2 of our clients.
I was helped by Alexandra and she was incredibly helpful and fixed all my issues with great speed.
Happy with the service we received today.
7 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Luke,
Thanks for the lovely feedback! We’re really pleased Alexandra was able to resolve your staging site issues quickly and efficiently, it’s great to hear the service hit the mark.
We’ll be sure to pass on your kind words to her.
Kind regards,
Mike
Quick response time
Quick response time, detailed instructions for a complex procedure and generally helpful customer chat.
7 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Karen,
Thanks for the great feedback! We’re glad to hear you received a quick response and found the guidance clear and helpful, especially for a complex task.
Kind regards,
Chris
Fantastic service from every customer…
Fantastic service from every customer support advisor i have dealt with. quick response and always manage to fix my issues
7 januari 2026
Review zonder uitnodiging
Antwoord van Heart Internet
Hi Barry,
Thanks so much for the kind words! We’re really pleased to hear that every member of our support team has delivered a great experience and resolved your issues quickly.
Always here whenever you need us.
Kind regards,
Mike
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