Bought a matching lounge set mainly for wearing around the house, but it looks put together enough that I’ve worn it out for coffee as well. The material is soft, the waistband doesn’t dig in, and it... Toon meer
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Lees wat reviewers zeggen
Absolute scam from China. DO NOT BUY. This is a total sham company. Bought shoes that were described as woven leather but arrived as plastic pieces of crap. The runaround I got from bots via email... Toon meer
Absolute crooks. Item arrived with huge delay, they misrepresent themselves as being in Melbourne and stock comes from China. Item arrived damaged and looks nothing like what is advertised, now they... Toon meer
After 3 weeks of waiting for them to arrive, the shoes didn't fit, but when i went to send them back they said I would have to pay the $57 shipping which is exactly what i paid for the shoes in the fi... Toon meer
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50 reviews
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Rubbish!
Ordered a 'cashmere jumper' and a floral knitted jumper. Arrived today and was a flimsy acrylic jumper and a weird printed nylon top. Considering the $65 each that I paid, these aren't even worth $10. Absolute rubbish! So disappointing.
9 juli 2024
Review zonder uitnodiging
What a joke stay right away from this…
What a joke stay right away from this store. I ordered a 2XL jumper it arrived however it would not even fit a 10 year old child. There are no care instruction tags,no size tags and the package arrived without an invoice notification as you would get from other reputable businesses. The only way way to contact this business is via email as no contact phone number provided.
My experience has been poor and I will never purchase anything from this business again
5 juli 2024
Review zonder uitnodiging
Website is deceptive
Website is deceptive. Lots of effort made to make it look like a Melbourne store but it’s not. Items come from China 3 weeks after ordering. Quality was nowhere near how it looked in the photos. No tags on the items so no idea what they are made of or care instructions. Do not buy from them.
4 juli 2024
Review zonder uitnodiging
Frauds!
Heaven Melbourne is a fraudulent company and not based in Melbourne. Buyers beware! The jumper I thought I was purchasing was nothing like what I received! Disgraceful scammers!!
3 juli 2024
Review zonder uitnodiging
A complete scam do not use lost my money
A complete scam do not use lost my money
16 juni 2024
Review zonder uitnodiging
Absolutely disgusting product
Absolutely disgusting product. I bought what I thought was a a woollen jumper, I received a nylon price of rubbish.
I believed their fake Trust Pilot reviews on the website and the fact it was a Melbourne based company.
It’s Chinese and the reviews are the same on repeat.
To get a refund you have to pay yourself and send it to China.
3 juli 2024
Review zonder uitnodiging
It's a complete scam
It's a complete scam. The website claims to be from Melbourne, but it's actually a dropship of bad-quality products from China. They even claim to have 4.8 stars on Trustpilot with 1000+ reviews, which is clearly fake. They will offer discounts of 50% when you complain about faulty products, and when you decline, try to make you pay for return shipping of faulty products to China. If you have bought through Paypal, raise an issue with them ASAP.
20 juni 2024
Review zonder uitnodiging
This company is a sham it offers…
This company is a sham it offers Australian product although made and shipped from Chine . The prices are not cheap but the products are !!! So very Cheap jumpers look worse that a dogs blankets
Do not go near this company , stay well away
24 juni 2024
Review zonder uitnodiging
Nothing more than a good facade
Nothing more than a good facade.
My wife bought a jacket (yet to arrive) and the website immediately offered her 25% off her next purchase. Upon trying to use the discount offer it failed to apply to her checkout so she emailed support. After more than 10 emails back and forth, support has repeatedly offered empty words apologising for the discount not working and offering “if there is anything we can do to make amends or assist you further, please let us know”… apparently that does not include honouring the discount they offered, or doing anything at all.
Definitely not based in Melbourne.
26 juni 2024
Review zonder uitnodiging
Absolutely a scam of a website
Absolutely a scam of a website. Do not buy. Based in China. Not Melbourne!!!
21 juni 2024
Review zonder uitnodiging
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