Landing Reviews 

I would NEVER recommend this company.Stayed in a apartment of theirs for 10 months.

Heres why I would never do it again..

1). The apartment was disgusting when we moved in. Dead bugs, mold on the vents..etc
2). The apartment had mold in it...It caused health issues for my family.
3). They use electronic door locks and I literally got locked out of my apartment one night due to a "system outage". It took over 4 hours to get resolved. I didn't get back in until after 2am
4). They didn't tell the complex about my car, so it got towed night one. $400 they said they would pay back, never did.
5). You can never get ahold of anyone? I literally sat outside of my apartment one night because their "24 hour hotline, was not working"

My Landing experience has been amazing. I stayed at two different Landing units in North Austin, both of which were managed by Kurt and his team. Kurt was extremely thoughtful and helpful during my stays. He assisted with vehicle registration, codes for packages, billing questions, general inquiries, and provider recommendations for local coffee shops and restaurants. Kurt is always quick to respond and wants the absolute best for Landing customers. When my reservation at a different property fell short, the Landing team acted quickly and got me into a new unit right away. My experience began in April and is continuing through the end of August. I would definitely recommend Landing to anyone who wants quality customer service and stays that truly feel like home.

We had a nice stay at Landing Solace Ballpark Village. Everything was clean and in a good condition as well as they sponsored amenities and equipment for kitchen and bathroom which was very nice to have. The pool was always there for ourselves and everything cleaned up. You get a sun-covered parking spot and the whole check-in and -out process is well organized and fully automated (best way is using their app).

There have been some issues, but all and all it has been a good experience. Our local coordinator has been very helpful in filling requests for extra kitchen items. The apartment is very nice but is obviously furnished for short time renters. We are here for several months waiting on construction for our new place so it’s been helpful having a coordinator. I found it easy to look at apartments and it was very easy to rent.

The space was excellent and it accommodated, everything and everyone I am now looking for the landing in St. Louis.For our convention next year.

What an amazing stay we had. Such a lovely furnished apartment. It can with everything we needed. Also the amenities were just amazing. Big pool, 24 hr workout center. Dog park and wash area. Great neighbors and such a lovely staff. A big bonus is so many things are within a short walk. Thank you for your generosity and kindness.

I love the flexible living in beautiful communities. Sometimes your faced with some ugly situations, but Landing has fixed it every time for me!

This unit at Legacy Cool Springs in Franklin TN was especially beautiful and relaxing for me!

The apt was fantastic. Except for some needed kitchen items they could have had, it was very comfortable. The only issue was a train track running behind my unit. Suggest eat plugs at night. The gym & pool was really beautiful!

Bret from Triton Cay Fort Myers, was a terrific host! I was very pleased with the unit and amenities. He even supplied necessary supplies with ease and anytime, very accommodating. I'd love to return and book with him again.

I was very pleased with the overall appearance of the apartment and grounds. The unit was very clean, and I was impressed with how the kitchen was stocked with dishes, a Keurig with sample Krispy Creme coffee and water. The extra touches like cookies and chips along with hand soap and paper towels was especially appreciated so that I did not have to go out again after a later check in. Brendan, the Landing manager, has been wonderful about answering my questions and assisting me with WiFi. I'm very pleased with my experience and would recommend this property to others.

I had an extremely disappointing experience with Landing. From the moment I arrived, it was clear the apartment had not been properly prepared for guests. The couch had a large visible stain, and the overall cleanliness of the unit was unacceptable. Even more concerning, there was no functioning smoke detector, which raised serious safety concerns.

To make matters worse, my stay ended on an extremely negative note when my car was unexpectedly towed on my final day, resulting in an expensive and stressful situation that could have been prevented with clearer communication.

Between the cleanliness issues, safety concerns, lack of a functioning smoke detector, and the unexpected towing expense, what should have been a comfortable stay became frustrating from start to finish. I left feeling disappointed and unsupported.

I cannot recommend this property or Landing based on my experience. I hope they take these issues seriously so future guests do not have to go through the same experience.

Beautiful clean apartment, well furnished, well stocked with all the essentials and Brendan our host was brilliant!! Highly recommended.

Super convenient! Great staff and easy booking process. The furnishings and bedding are amazing and very homie

it was so nice, spacious and well worth the money! it was perfect for our weekend trip
the pool and view was excellent
so close to everything

I am the parent of a college student. He was to intern in DC from July 5 through August 21, 2026. Because this internship was not through his college, I arranged and prepaid for temporary housing through Hello Landing. My son moved in the Landing unit on July 5. Just five days later, on July 10, I received an email stating that he had to vacate the property by July 22 because the building owner was allegedly no longer working with Landing. This left us with only 12 days' notice to find new housing. After contacting the OTA office in Washington, DC, I was informed that he was not legally required to move. I relayed this information to Landing and explained that my son is a full-time student with no car or job, was relying on the apartment for the duration of his internship, and had no practical way to relocate on such short notice while I was across the country. Despite this, Landing continued sending automated messages stating that his stay would end on July 22.
Fearing they might lock him out and leave his personal belongings inaccessible, I rushed to secure alternative housing. I would never recommend this company to anyone! They also offer you one unit and change it on you.

Right now I'm in a Landing unit and wanted to take the time to write this review. This is a unique experience. To start, the leadership team reached out before my stay with introductions. This is a nice personal touch. I hope they continue to do this. In a world where everything feels so impersonal, this was nice. It, also really helped when I needed assistance. When an important package was delivered to the original location after a move, Landing helped make sure I was able to retrieve it.

The units are equipped with everything you need. The furniture is comfortable. The mattresses are comfortable. The kitchen comes fully equipped. The app is also useful.

I'm going through a stressful personal situation, so I really appreciated the support. A special thank you to the Mikayla who assisted with my move—she was kind, responsive, and made the entire process much easier. Her professionalism and care made a big difference. Overall, I'm grateful for the excellent customer service and would recommend Landing.

As a Landing member, I can confidently say that Franz, the General Manager, is phenomenal. He is incredibly friendly, proactive, and kind, always taking the initiative to ensure members have the best possible experience. His responsiveness and willingness to help truly stand out, and he consistently goes above and beyond to address questions or concerns with professionalism and care.
What makes Franz exceptional is not only his extensive knowledge but also the finesse with which he handles every situation. He has a unique ability to make members feel valued and supported while finding effective solutions quickly. His positive attitude, dedication, and commitment to helping others make a lasting impression, and he is a tremendous asset to the Landing community.

I am long passed due writing this review. I am wrting this for my brother, Ted, who has recently passed away. The Landings has been a great place for Ted. When he called for maintenance they ALWAYS came that day or the next. This was not only the first few months when he moved in, but for the 15 years he was there. I know he could call when he was lonely and they would come out to check out the ant in the bathroom .Aaron, the manager was incredible. When Ted called when he has problems with his TV Aaron showed him what to do and even wrote in down so if it happen,Ted would know what to do. Ted had a speech impediment and stuttered. The staff ALWAY treated him with respect, which was so heartwarming to me.. I knew Ted was safe here and if he ever needed anything they would help. Ted's neighbor was wonderful to him. She would take his returnable pop cans to Meijers for him, since he did not have a car.The staff Lorene, Donna and Randy were like family. Thank you for your helpfulness. Thank you Landings for all you are. I will always remember your kindness.
Ted's sister, Ann Marie Podlaski

I have felt so welcome ever since moving in. Any questions I had were answered promptly and I was even given recommendations on coffee places by the landing manager! My apartment itself was clean allowing a smooth transition. Overall, it has been an amazing experience so far!