Landing Reviews 

3.462
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jillian could not have been more incredible. Countless help. From getting us a different reservation simply because of unforeseen circumstances, to questions about the mailbox, and help with just abou... Toon meer

Beoordeeld met 5 van de 5 sterren

Perfect size spaces for my husband and me for our 2-month stay at McCord Square which are equipped beautifully and functionally. Having washer and dryer in our unit is exceptionally helpful. Gym, po... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathalie Li was amazing. She called us to check in and she got our hot water working after coordinating with building management. She also got us a water kettle and rice cooker which will really wil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Landing provides an excellent service and fills a huge void in the short term real estate rental market. I have now stayed at 2 properties (possibly a 3rd shortly). Ren (agent) has been helpful thro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gemeubileerd appartementencomplex
  2. ook in
  3. Huisdiervriendelijke accommodatie
  4. Woningverhuur

Over Landing

Geschreven door het bedrijf

Landing is a nationwide platform offering fully-furnished apartments with the quality and consistency of a hotel, but better. With thousands of curated homes available for flexible stays of a week, a month, or longer in cities across the U.S., Landing takes the hassle out of travel.

Every apartment comes with everything you need, featuring “larger than hotel” spaces, full kitchens, fast Wi-Fi, premium amenities, and 24/7 support. Whether you're traveling for work, relocating, or just exploring somewhere new, Landing provides a seamless experience wherever you go.

Trusted by over 55,000 guests, Landing makes every stay feel like home.

Visit our website to learn more: www.hellolanding.com

Our Peace of Mind Guarantee

Geschreven door het bedrijf

We strive to provide the best experience possible. If you're not completely satisfied within your first week, we'll make it right by moving you into a new Landing or providing a full refund. Please get in touch with one of our Executive Resolutions Managers at 415-231-1701 if you have an unresolved concern.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(3.462)

609 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The location great

The location great, staff was informative

21 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi David,

We're happy to hear the location and our support team made your stay easy.

Thank you for choosing Landing! We appreciate you!

Beoordeeld met 5 van de 5 sterren

The complex was beautiful

The complex was beautiful. The pool was awesome. The people that work in the office are super helpful and the free iced coffee and snacks at the club house was awesome. The place was very nice and the rooms very clean.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Angela!

A clean stay, helpful onsite support, and clubhouse perks like iced coffee and snacks! That sounds like a great Experience!

Thank you for sharing this with us! We appreciate you!

Beoordeeld met 5 van de 5 sterren

Stayed at the Green at Plum Creek

Stayed at the Green at Plum Creek. Great experience. Clean, comfortable, easy to access. The pool was lovely and so quiet. The condo fit all our needs. We will be back.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Cindie,

Green at Plum Creek sounds like it was a perfect match for your stay easy, comfortable, and peaceful.

Thank you for choosing Landing; we’ll be ready to welcome you back- We appreciate you!

Beoordeeld met 5 van de 5 sterren

@ Jemy from UK

Modern apartments with all amenities ; neat and refreshing rooms with lots of work space and accessible to local shops / malls > road networks

19 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Jemy!

Thank you for sharing your experience! We’re glad you enjoyed your unit, amenities, workspace, and convenient location!

We appreciate you choosing Landing and hope to host you again soon.

Beoordeeld met 5 van de 5 sterren

Great concept

Great concept - apartments used for short term rentals, membership available for Nomads/remote workers wanting to explore the country and can move in/out quickly of a furnished place, also traditional renting options for a furnished apartment. Very surprised how clean and modern the place was and helping gentrify an area in a great city.

19 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Paul!

We love hearing that the Landing concept resonated with you! It’s great to know the furnished setup, flexibility, and modern apartment experience stood out during your stay.

Thanks for choosing us as part of your travel and remote-work journey.
We appreciate you!

Beoordeeld met 1 van de 5 sterren

Very frustrating experience

Very frustrating experience. I have a promo code for reserving a room at the Bouldin in Austin, but the website never provides an opportunity to enter it. Also, the website indicates there is a discount for using a bank account instead of a credit card, but the website does not allow me to use a bank account. Finally, the "virtual concierge" that is supposed to help with problems does not provide any response at all. This feels like a sloppy and amateur operation.

18 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Jon!

Thank you for bringing this to our attention. We’re sorry this process has felt frustrating and that you weren’t able to get the support you needed in the moment. Our Executive Resolutions team will be reviewing this, and you can also contact us directly at member.care@hellolanding.com so we can better understand what happened and help get this looked into.

We appreciate you!

Beoordeeld met 5 van de 5 sterren

I enjoyed staying here

I enjoyed staying here; the apartment is very nice. I didn't need to contact the hosts since everything I needed was easily available inside the apartment—it was very clean, well-equipped, and quiet. I would definitely stay there again.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Keyla,

We’re so happy to hear the apartment had everything you needed for a comfortable stay. A clean, quiet, and easy experience is exactly what we hope for, and we’d be glad to host you again anytime!}

We appreciate you!

Beoordeeld met 5 van de 5 sterren

Big shout out to Ren

Big shout out to Ren for helping me sort out some reservations. He's a great communicator, intuitive, polite and efficient. Very helpful!

14 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Craig!

Ren will be so glad to hear this! We’re happy he was able to help with your reservations and make the process feel smooth. Thank you for taking the time to recognize him.

We appreciate you!

Beoordeeld met 5 van de 5 sterren

Very spacious

Very spacious, great location to anything you need from restaurants, groceries and shopping. I recommend if you are in the Durham-Chapel hill NC area this is the place to stay

13 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Lamont!

We’re so glad the space and location worked well for your stay! Durham-Chapel Hill is such a great area, and it’s wonderful to hear the apartment made it easy to enjoy everything nearby.

Thank you for the recommendation! We appreciate you!

Beoordeeld met 5 van de 5 sterren

Ernesto made our reservations so…

Ernesto made our reservations so smoothly. Thank you Ernesto. You are the best!

7 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Hongjun Xu!

Ernesto will be so happy to hear this! We’re glad he made the reservation process smooth and easy for you.

Thank you for taking the time to recognize him! We appreciate you!

Beoordeeld met 5 van de 5 sterren

The condo is very nice and clean

The condo is very nice and clean. The complex is beautiful. The pools are great

15 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Rachel!

Thank you for sharing your experience! We're so glad you enjoyed your stay!

We appreciate you choosing Landing and hope to welcome you back soon!

Beoordeeld met 5 van de 5 sterren

The apartment was surprisingly well…

The apartment was surprisingly well equipped as far as kitchen, tools and appliances. It was also very clean, which is really important to me. The only suggestion I might make is to provide a box of Kleenex and maybe a hook to be installed in the bathroom to hang your clothes on. I will definitely recommend it this location to my friends and family.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Rob & Maria Lucia!

We’re so glad the apartment had the essentials you needed and that the cleanliness stood out during your stay! Thank you as well for the thoughtful suggestions, we’ll share them with the team!

We truly appreciate your recommendation and hope to host you again soon!

Beoordeeld met 1 van de 5 sterren

Booked a corporate apartment at the Celsius

Booked a corporate apartment at the Celsius in Charlotte. The booking process was smooth however one month into our stay the toilet wouldn’t flush and there was a mosquito infestation. Hello Landing did nothing to fix the issue. Customer service was awful. They had nowhere else to put us and offered 51 dollars per night to stay at a hotel while they resolved the issue. Maria in customer support was awful to deal with and had no empathy for the situation.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great location and view!

We loved it! The place was beautiful! We loved the pool, the view of the water and the decor. We also loved the building amenities and the proximity to many places. We were able to walk to the west side market yesterday so that was great! It’s close to everything in downtown Cleveland. Highly recommend!!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Laurie,

This sounds like a Cleveland stay done right! Beautiful views, great amenities, and West Side Market within walking distance.

Thank you for choosing Landing and for the recommendation! We appreciate you!

Beoordeeld met 5 van de 5 sterren

The apartment was cute,clean and quiet

The apartment was cute,clean and quiet. The pool is amazing. Great location!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Jamie!

Sounds like expectations were met! Thank you so much for this review, we are glad you had an amazing time.

Thank you for choosing Landing, We appreciate you!

Beoordeeld met 5 van de 5 sterren

I am a former Investigative Social…

I am a former Investigative Social Worker who was injured on the job. I'm going through recovery prepping for surgery and looking forward to getting back to work. These extended stays apartments are ideal for individuals like myself. Staff was very helpful and professional on the property because I had a late check-in and not booked directly through Landing but another platform and I had some issues getting in but ultimately the problem was resolved. The unit was clean, stocked up with a items I need temporarily and very quiet. I need the peace and quiet to rest for my surgical procedures and I loved everything about it. I'm annoyed by a video game 🎮 player not setting the parameters on their video game to avoid feedback from his but that's not Landing issue at all but the tenant.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Galilahi!

Thank you for sharing your experience with us. We’re grateful Landing could provide a quiet, comfortable place to rest and recover, and we’re glad the team was able to help get things resolved at check-in.

Wishing you a smooth recovery and all the best as you prepare to return to work! We appreciate you!

Beoordeeld met 5 van de 5 sterren

7-8-26 Excellent Service

7-8-26 The representative worked thru all details professionally & cordially with my remote application & renting process. Was truly helpful & nice! I recommend.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Bonnie!

Remote renting can feel like a lot, so we’re happy our team made the process feel clear and supported.

Thank you for the recommendation and for choosing Landing! We appreciate you!

Beoordeeld met 5 van de 5 sterren

Stayed at a landing apartment for a…

Stayed at a landing apartment for a summer internship, it was the perfect spot and super easy to book. I will be recommending it to any other friends looking for short term housing!

1 juni 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Sammi!

A summer internship is a big move, and we’re glad Landing made the housing part simple.

Thank you for recommending us to your friends! We appreciate you!

Beoordeeld met 5 van de 5 sterren

Easily booked a beautiful apartment at…

Easily booked a beautiful apartment at Altura Perdido. Liked that Landing did a background check on us. Everyone at Altura Perdido was super friendly. Landing quickly responded to all of our questions.

7 juli 2026
Review zonder uitnodiging
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Antwoord van Landing

Hi Jennifer!

A smooth booking, a welcoming community, and quick answers along the way, that’s the experience we aim for!

Thank you for trusting Landing! We appreciate you!

Beoordeeld met 4 van de 5 sterren

Pretty Good

Had a little hiccup with my apartment AC but Christopher McClintock was extremely helpful and responsive. Only 4 stars because of the god awful "concierge" on the app and lack of response from the generic phone line.

15 mei 2026
Review zonder uitnodiging
Logo Landing

Antwoord van Landing

Hi Gabe!

We're glad Christopher’s quick support is exactly the kind of follow through we want to provide. We also appreciate the honest feedback on the app concierge and phone support!

We’ll share it with the team as we continue improving. We appreciate you!

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