Quick response with Bridget, asking a few questions about what I want to get out of the product and suggested a few other items also. And was informative to when to take the oregano soft capsules, a... Toon meer
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They respond very quickly to my emails and I feel I'm not just a "number". Great service especially how they follow up on what you're taking, with advice and expectations of how you might feel, survey... Toon meer
As soon as I made my purchase, I was contacted by text by a lovely human who thanked me and asked me great follow up questions, genuinely wanting to help me feel my best. I just had to share because t... Toon meer
I have been using Herbies oregano and black seed supplements daily for over 5 weeks and I remain bloated and constipated! Absolutely nothing that the adverts have stated has happened to me. I am healt... Toon meer
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Have been trying to cancel my…
Have been trying to cancel my subscription as advised by doctor not to take it. All you get is a link saying why you should not cancel have requested them to cancel but still live on there website have now cancelled through paypal
26 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Julie,
Thank you very much for getting in touch. I completely understand your concern, and I sincerely apologise for the frustration and inconvenience you experienced while trying to cancel your subscription, particularly as you have been advised by your doctor not to take the product.
I’m pleased to confirm that your subscription has now been fully cancelled. You will not receive any future automatic orders or charges from us.
I’m truly sorry that the cancellation process on our website was not as straightforward as it should have been and that you had to take additional steps to resolve this. We completely understand your decision and respect your request.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused. We appreciate your patience and understanding.
Kind regards,
Herbies Team
Quick response and very helpful
Quick response and very helpful
25 augustus 2026
Review zonder uitnodiging
Fab product and I’m loving the feeling…
Fab product and I’m loving the feeling it’s giving me. Not only do I feel lighter but I’m feeling very proactive and energised.
Great customer support too. Will be continuing to use these capsules 😊
26 augustus 2026
Review zonder uitnodiging
Would give zero but not an option
Would give zero but not an option. Order three packs which were delivered eventually, received an email to confirm my subscription was cancelled only to be notified of the next order being despatched a month later. Herbies say nothing can be done so be careful with your order and being tied into a subscription you don’t want
27 juli 2026
Antwoord van Herbies
Hi David,
Thank you for sharing your feedback. I want to sincerely apologise for the frustration and stress this experience has caused you. I completely understand how upsetting it must have been to receive a cancellation confirmation and then be notified that another order had been dispatched a month later.
You’re right that we likely didn’t make the subscription terms clear enough during checkout, and that’s on us, not on you. We genuinely try to communicate the subscription option throughout our website and during the ordering process, but clearly, in your case, it wasn’t visible or clear enough. That’s something we need to take a hard look at.
To make this right, I have cancelled your most recent order and arranged a full refund. Please allow 5–7 business days for the refund to appear in your account, depending on your bank’s processing time.
Please also refer to our previous message to you regarding the cancellation and refund, which contains further details about the resolution.
I’m truly sorry again for the inconvenience and disappointment this has caused. We appreciate you bringing this to our attention, and we’ll take your feedback seriously as we work to improve our subscription communication and customer experience.
Kind regards,
Herbies Team
I have a digestive issue
I have a digestive issue, it seems like I’ve had it forever! The medical route produced no definitive results and they lost interest so me and my bloaty painful and grumpy tummy looked into natural alternatives. Then I discovered herbies, so helpful, understanding and caring. Rosie gave me the best advice and herb recommendations to try out. I’m so excited and motivated - thanks Rosie and herbies xx
25 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Dorian,
Thank you so much for sharing your experience with us. We’re truly sorry to hear about the difficulties you’ve experienced with your digestive concerns, and we completely understand how frustrating it must have been not to receive the answers or support you were hoping for.
It’s wonderful to hear that you found our team helpful, understanding, and caring. We’ll be sure to pass your kind words, we know she’ll be delighted to hear that her advice and recommendations have given you renewed hope and motivation.
We really appreciate you giving Herbies a try, and we’re wishing you all the very best on your wellness journey! ❤️
Kind regards,
Herbies Team
Felt mislead
I thought I was making a one off purchase. Only to find another pending payment with my bank.
This payment has been taken now but no second delivery received yet.
I was able to cancel the subscription easily online.
Herbies also sent me an apology via email.
2 stars due to feeling mislead.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Dawn,
Thank you for sharing your feedback. We completely understand your frustration, especially as you believed you were making a one-off purchase and were later surprised by another payment. We’re very sorry that the subscription terms were not clear to you and that this left you feeling misled.
We’re glad to hear that you were able to cancel your subscription online and that our team was able to follow up with you by email.
We sincerely apologise for the confusion and inconvenience caused. Your feedback is important to us, and we’ll take it into consideration as we continue working to make our ordering and subscription process clearer for customers.
Thank you again for taking the time to share your experience.
Kind regards,
Herbies Team
Do not subscribe!
I bought Herbies and Soursop off of Facebook! Please be warned about subscribing! I didn’t know I had subscribed and trying to cancel was a complete nightmare! They kept taking money out of my account without my authorisation! Please be warned!
27 juli 2026
Antwoord van Herbies
Hi Lorraine,
Thank you for sharing your concerns. We sincerely apologise for the frustration and inconvenience you experienced with the subscription and cancellation process. We completely understand how concerning it can be to see charges you were not expecting.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review. However, if Order #HB1101014 is your order, I can confirm that your subscription has now been fully cancelled, so you will not receive any future automatic orders or charges.
If this is your order, I would really like to resolve this promptly for you. Please email us directly at help@herbies.co and mention Maria in your message. I will personally handle your case, review the details of your order and subscription, and do my very best to find a fair resolution as quickly as possible.
We’re truly sorry for the experience you’ve had, and I’ll personally make sure your concerns are looked into.
Kind regards,
Herbies Team
Ordered the oregano tablets
Ordered the oregano tablets. When they arrived the pack and packaging used for postage had a very strong smell of petrol to the point that I just threw them out. Anything that had that much fumes can’t be good for you surely
1 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Lisa,
Thank you for bringing this to our attention, and I’m truly sorry to hear about your experience with the strong petrol-like smell from the packaging and your oregano tablets. I completely understand why this would have concerned you, especially when it comes to a product you were expecting to use. I’m also very sorry that you haven’t received a response to your previous emails.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise for the concern and frustration this has caused, and I’ll make sure your case receives the attention it deserves.
Kind regards,
Herbies Team
I cancelled my subscription on the 12th…
I cancelled my subscription on the 12th August, a full two weeks prior to renewal date and received a confirmation that this was indeed cancelled. Therefore it was a surprise yesterday to receive an email informing me thank you for your next order. After checking I also found that they had debited by credit card without my authority. Due to the absence of any phone Nr whatsoever the only recourse is via email. I have now sent numerous emails, none of which have been responded to . Total scam of a company - do not use. Update - 3 days now and still no response
23 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Damon,
Thank you for your message. I sincerely apologise for the frustration and inconvenience this situation has caused you, especially after you had already cancelled your subscription and received a cancellation confirmation.
I completely understand your concern regarding the additional order and charge, as well as the delay in receiving a response. I’m very sorry that you had to follow up multiple times.
I have personally handled this for you. I can confirm that your subscription has already been fully cancelled, so you will not receive any future automatic orders or charges.
I have also cancelled and refunded your most recent generated order. Please allow 5–7 business days for the refund to reflect in your account, depending on your bank’s processing time.
Please also see our previous message to you regarding the cancellation and refund for your reference.
I sincerely apologise again for the inconvenience and appreciate your patience while we resolved this matter.
Kind regards,
Herbies Team
Game changer
These tablets have settled my stomach and reduce bloating by about 90% for me.
I suffer from IBS and are the best thing I have found so far to help me. I do think they are quite expensive although they are easy to take and do not repeat.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Vick,
Thank you so much for sharing your experience with us. We’re delighted to hear that the tablets have helped settle your stomach and significantly reduced your bloating. It’s wonderful to know that you’ve found them easy to take and that they work well for you.
We completely understand your concern regarding the price, and we truly appreciate your honest feedback. We’ll be sure to pass your comments on to the relevant team, as feedback like yours is very valuable to us.
Thank you again for taking the time to share your experience and for your continued trust in our product.
Kind regards,
Herbies Team
Prompt response to my queries was…
Prompt response to my queries was reassuring. I will at some point purchase your product but when I have a week off so as not to get caught short at work.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Genevieve,
Thank you for your kind message. We completely understand your concern, and we’re glad to hear that our prompt response has been reassuring.
That sounds like a sensible approach. Whenever you feel ready to purchase, we’ll be more than happy to assist you and ensure you have everything you need before you begin using the product.
We truly appreciate your interest and look forward to assisting you whenever the time is right.
Kind regards,
Herbies Team
Won’t let you cancel a subscription
Wanting to cancel my subscription so emailed them, they sent me a link to log into my account but everytime I click on the link it says ‘This link has been used before’ so just asked them to go ahead and cancel for me and they are now ignoring my emails!!!!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi,
Thank you for reaching out. I completely understand your concern, especially after trying to cancel your subscription and encountering an error with the account link. I’m also very sorry that you haven’t received a response to your previous emails.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise for the inconvenience and frustration this has caused, and we appreciate your patience while we work to assist you.
Kind regards,
Herbies Team
Poor service
I cancelled my subscription on 12/8 and received email confirmation of the cancellation
I have been billed again, when the cancellation confirmation clearly states no further payments will be taken
I’ve sent several emails and no reply.. 😡
Update…It took a little while for a response, however I did eventually receive both an email apology and eventually a refund, so the issue is resolved, thank you
20 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi,
Thank you for reaching out. I completely understand your concern, especially as you received confirmation that your subscription was cancelled and were expecting no further payments to be taken. I’m also sorry that you haven’t received a response to your previous emails.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise for the inconvenience and frustration this has caused.
Kind regards,
Herbies Team
I did not want a subscription
I did not want a subscription, but Herbies signed me up for one anyway. I have tried to cancel this unwanted subscription on the website, but it is impossible to do so. I am utterly fed up with companies craftily signing people up for subscriptions they don't want. Herbies - shame on you! Unsubscribe me immediately please....
16 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Bella,
Thank you for sharing your experience. We’re very sorry to hear about your frustration, and we completely understand how upsetting it can be to discover a subscription you did not intend to have, especially when you’ve had difficulty cancelling it.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise for the inconvenience and frustration this has caused.
Kind regards,
Herbies Team
Website easy to use products great good…
Website easy to use products great good price, What more can you ask for
19 augustus 2026
Review zonder uitnodiging
I had been enjoying their genuinely…
I had been enjoying their genuinely good product since the beginning of this year. I got my 3 monthly order last month as per usual but then last week I got an email saying my subscription had been cancelled. I didn't do this so emailed to find out what had happened and a real person called James responded telling me that it had been an API instruction which had happened when they switched to a new system. I was assured that my subscription had been reinstated. Awesome, thanks very much 😁
But then I get another charge the following day. I'm not expecting this until October so emailed to ask for a refund as I couldn't afford it. This time I receive 2 different bot responses from 'Sassy' just one minute apart. One saying the order had been put on hold and the second one saying it had already been processed but they could offer me a 20% goodwill refund if I wanted to keep the order. I replied, stating AGAIN that I couldn't afford it so 20% off was no good to me and wanted back the money that they had taken without my permission.
Another response from the same bot apologising for the confusion, confirming that the order was cancelled and my subscription had also been cancelled as per my request.
Sorry, what 🤯🤯🤯🤯🤯🤯🤯 when did I request this?? When??? Because I'm pretty sure the start of this was me saying that I wanted the exact opposite.....but m'kay!!!
Soooo I replied for a final time saying that I had repeatedly said that I didn't want the subscription cancelling, just the order they put thru without my authorisation and the money that they took returned to me but do you know what, you don't care about your customers enough to reply in person to make sure their needs are met, I still haven't received the refund from the money you effectively stole from me so yeah, you go ahead and keep that cancelled because I don't want to deal with a company as immoral as you.
AVOID THIS COMPANY THAT GIVES ZERO F***S ABOUT THEIR CUSTOMERS AND JUST WANT YOUR MONEY!!!
Have a nice day ☺️
18 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Zoe,
Thank you for taking the time to share your experience. We’re very sorry to hear about what happened and completely understand how frustrating and upsetting this situation must have been, especially after receiving conflicting responses about your subscription and refund.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise for the confusion and inconvenience you’ve experienced.
Kind regards,
Herbies Team
Herbies a work in progress
26/8/26 Update - Herbies has resolved the issue, which I appreciate, sadly I do however feel this was in response to my review.
Herbies product I am yet to see its effectiveness, still early days yet I will not be using this company again and now have to cancel my bank card details!!
I started a subscription and due to only just receiving the product I tried to access my account and subscription to pause, I have been trying for the last week so was unable to stop the next payment despite several emails being sent! I will cancel my card now and will not use this company ever again. Mainly because it feels like a scam, email link continually loops so you cannot access to pause or cancel the subscription. Further more any emails sent are not responded to. Such a shame!
18 augustus 2026
Review zonder uitnodiging
Antwoord van Herbies
Hi Paula,
First and foremost, I sincerely apologise for the frustration and inconvenience you have experienced. I completely understand how upsetting it must have been to repeatedly try to access your account and pause or cancel your subscription, only to encounter the looping issue and have difficulty getting a response to your emails.
I’m also sorry that this experience has left you feeling that way about Herbies. We truly appreciate you bringing this issue to our attention.
I can confirm that your most recent order has now been fully refunded, and your subscription has been cancelled. You will not be charged for any future subscription orders.
Please also check your email, as we have sent you a separate confirmation regarding your refund and subscription cancellation.
Once again, I sincerely apologise for the inconvenience and frustration caused.
Kind regards,
Herbies Customer Support
Very straight forward to order good…
Very straight forward to order good deals and fast delivery fantastic so far
16 augustus 2026
Review zonder uitnodiging
Oregano+ a life changer
I tried Oregano+ mainly for gastric reflux and it not only helped with that but I feel better on the whole. I am very happy with this supplement that got me off Omeprazole! The help centre is also very nice and kind.
18 augustus 2026
Review zonder uitnodiging
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