Fantastic comms and advice (via FB Messenger) before purchasing Gazebo. Product quality is first rate. It has been setup in my garden for 10 days now and provides both shade from the sun and cover fo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely first class service from these guys. I messaged asking for delivery lead times and got an instant response from an actual person.... Yes a human being responded straight away, this along wi... Toon meer
i have purchased several gazebo products over the years [ i use as hot tub shelters] and two hercules 'heavy weight' gazebos in the last 5 yeras with a cuple of replacement tops. i have left system u... Toon meer
I can recommend Hercules Gazebos, from placing the order through to delivery there was great communication. The gazebo itself is very well made, far superior fabric to other i have purchased previ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hercules Outdoors Ltd is the UK’s Number 1 gazebo supplier. Hercules Outdoors has been trading since 2010 and has seen a steady year on year sales growth, with over 50,000 gazebos sold to date to thousands of satisfied customers. Some of our more well known customers include, BBC, Channel 4, Manchester United, Manchester City along with several City councils and schools. We stock the largest colour range of gazebos in the UK from our 20,000sqft warehouse. All of our commercial grade designed Hercules Gazebo® structures are built with the user in mind. We also stock a wide range of other outdoor related products all under the Hercules Outdoors brand name.
Contactgegevens
Unit 7 King street, M34 6HE, Manchester, Verenigd Koninkrijk
- 07743046600
- Admin@hercules-gazebo.co.uk
- hercules-gazebo.co.uk
4,8
Uitstekend
565 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely brilliant service
Absolutely brilliant service. Great people. Excellent quality
24 mei 2024
Gazebo arrived very quickly
Our gazebo arrived very quickly, although it was in 2 packages, one each day. All in great condition. I already know how easy these are to put up, as I’ve had experience using them at a market stall in my home town. Excellent value and I am really impressed with the sturdiness of these gazebos. Looking forward to a few BBQ’s in the summer.
20 mei 2024
Really good Value fans great quality
Really good Value for the quality. Quick delivery too. Great communication. Highly recommend. Looking forward to using it for maybe events and not worrying about blowing away.
19 mei 2024
Review zonder uitnodiging
Good and helpful service
Good and helpful service. Couldn't find what we needed but after 1 email was quickly given link to what was needed. Quicker delivery time. All in all was quick and efficient.
23 april 2024
Guarantee not worth a penny
Bought a gazebo from them in August last year. Used it for the first time last weekend, May bank holiday, and it broke when setting it up.
The frame broke in 5 places, all at the joins in the crossmembers.
I sent photos and they admitted it was a manufacturers defect, as the damage was all at the same points in the frame.
They offered me a new frame which I initially accepted, then I refused as I was concerned the same thing would happen.
I also informed them the roof was damaged when the frame collapsed.
They then told me the roof had been damaged from the frame blowing over, which wasn't true, and they refused liability after accepting liability.
This tells you everything you need to know about this company.
Don't buy from them.
Their guarantee isn't worth a penny.
I'm now going to have to go through the small claims court.
21 augustus 2023
Antwoord van Hercules Gazebo® UK
We have been selling our Hercules Gazebos for the past 14 years and not once has a gazebo steel frame ever snapped in multiple places on first time erecting as this should not be possible.
You advised the steel frame snapped in 5 places while erecting for the first time after having it for 9 months which we were skeptical. We did decide to honour a new frame even though we knew the damage was done whilst in your ownership especially at a time we had had very strong winds, but out of goodwill we decided to help on this occasion.
Therefore we accepted your claim that the gazebo was damaged due to a defect based on the initial photos you shared. Unfortunately you neglected to provide the rest of the photos which clearly showed damaged sustained to the gazebo that was caused by external factors which was not the fault of the gazebo as we were initially lead to believe.
We would not have accepted a claim for a defective gazebo initially if we had been provided with the full extent of the damage to begin with.
Our thousands of positive feedback both on here, Google, eBay etc gives a true indication of our company and products sold.
The service was amazing
The service was amazing. I wanted a dark grey roof cover for my gazebo ir was out of stock online, I phoned them. They found one in their warehouse. It delivered the next day.. absolutely amazing service…
22 april 2024
I was really pleased with the next day…
I was really pleased with the next day delivery as well as the quality of the roof canopy. No complains. Well done
22 april 2024
Fast delivery as usual
26 maart 2024
Very helpful and knowledgable
Very helpful and knowledgable. We recieved our new roof as per instruction
19 maart 2024
Shipped quickly & efficiently
Shipped quickly & efficiently. This is my second gazebo from hercules, the first is still going strong after 4 years of cornish wind, i just wanted the option of a slightly lighter one as well.
21 maart 2024
This is our third gazebo from Hercules
This is our third gazebo from Hercules
They are well made, strong and stand up very well to winds.
We use these for fundraising events for a dog rescue. When set up in a field, we never worry about the gazebos being damaged by winds, even when others around us are flapping around. Even with sides attached to ours.
Really recommend these.
27 maart 2024
Very easy transaction
Very easy transaction. Good product. Great offer price and free delivery
19 maart 2024
Quick delivery
Quick delivery, easy to order.
Very sturdy.
Comes with two cases.
And one on wheels.
Perfect thank you
25 maart 2024
Great customer services
Called them as I couldn't find what I wanted online and they had stock and added to the website. I've had my gazebo for 3 years now and it's the best one I've ever had.
25 maart 2024
I had an amazing experience at Hercules…
I had an amazing experience at Hercules Gazebo.
100% recommended .
2 april 2024
Review zonder uitnodiging
Customer service really good in helping…
Customer service really good in helping me get the right replacement parts.
Gazebo is really well made.
If I could improve 1 thing it would be chunkier zips but for the price these are excellent value for money.
19 maart 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.