Hibobi_Official Reviews 

Very bad experience.i am regular customer of hibobi.I order belt from hibobi more than one month ago but of my order is not complete. I send mails twice time but didn't response.

I ordered some shoes a few weeks ago but have not received them yet, I have not received any response from you! Have called and emailed but I have not received an answer !! 😡t
Track Number LL301385464LU!
Order number 1993761547091063174

I need the return address for products I have purchased I have emailed Hibobi/called the call centre and contacted on What’s App however received no reply I have been waiting more then 3 weeks - very poor customer service, my problem has still not been solved hence writing this review

La qualité et le designs sont vraiment super mais ce que j'ai pas aimé c'est l'impossibilité de retourner un produit depuis la France. Ma femme s'est trompée sur la taille des chaussures pour ma fille et on a demandé de retourner les produits pour changer de taille alors on nous a communiqué une adresse au Chine ce qui coûte super chère depuis la France. Ça coûte même plus que le prix des chaussures !
Ça peut arriver qu'on se trompe sur une taille ou sur un produit ou que le produit ne répond pas aux attentes... Pouvoir retourner c'est super important pour attirer plus de clients.
Merci.

Scammers , i bought size 31 they shipped 30 and they dont want to give a Refund , dont buy from them.
Ils sont des arnaqueurs , commande non conforme ils veulent pas rembourser.
ما تشريوش عليهم نصابة.
1210860955166745639 order number
تواصلت معكم ومع بايبال ورفضتم حتى partial Refund بدعوى ضروري ارجاع المشتريات
أنا فقدت الثقة فيكم وأنصح المشترين بتجنبكم
أنتم غير جديين ولا تتفاعلون مع الشكايات...
En english i 1m gonna Say for all people, avoie hibobi.

Bonjour, alors mon soucis c'est que j'ai fais ma commande le 12/05/2022, et ma commande n'a pas bougé soir disant elle est encore en cours de préparation quoi!
8 jours de préparation !!! Sans oublier que leur délais de livraison est le minimum 20 jours en France :(
Je suis une cliente et j'ai fais pas mal de commande de chez hibobi mais là :( j'ai vraiment besoin que la commande arrivera le plus tôt possible parce que les articles ne sont pas tous les miens, je les ai contacté pas mal de fois par leur service client application mais rien de réponse
Svp hibobi faîtes expédié ma commande
Merci :(

I booked clothes for my daughter a few weeks ago, But I didn't get it yet.
It's boring to wait every day for it to arrive but it never arrived.
Many times I call the transport company, but their answer is useless, they say we can not tell you on what day you will receive it.
Order number 1598761086967445709 dated April 18 2022
Please if I do not receive the order within a week I want to return the money to my account

Hello,
I ordered some clothes several weeks ago, but have`nt recieved yet.

Order number 1859861136667440951
Where is my order? Why taking so long time?

I have sent this to costumer support mail some Days Ago, but they havent answered me.
I think this Hibobi is a scam. Please be carefull buying from them.

Oulala site frauduleux vos commandes sont pris en compte 1 fois sur 10. Mais le prélèvement bancaire ce fait rapidement.... Toujours pas de colis à l'horizon depuis 1 mois edmi....

male detti broglione ho speso 48 euro mai arrivato niente pezzi di merdaaaaaa

I have orderd 2 pair shoes and got wrong size custum service dont replie to my Mails. Order 1024560904422744406

bonjour hibobi j'ai bien recu votre commande mais ce qui m'intrigue est que après validation du paiement vous ne donnez plus signe de vie ni de mail de confirmation et au lieu de 15jours pour la livraison jai du attendre 2mois avant de recevoir mon colis.

Sono venti giorni che ho fatto l'ordine e non ho ricevuto niente. Cerco di contattare tramite e-mail ma senza avere risposta. Esigo il rimborso della merce acquistata

Today i have received my items from Hibobi,thank u so much.good Qualität items.

Hello,
I ordered some clothes several weeks ago, but have`nt recieved yet.

Order number 1482060785368777425
Where is my order? Why taking so long time?

I have sent this to costumer support mail some Days Ago, but they havent answered me.
I think this Hibobi is a scam. Please be carefull buying from them.

Quasi un mese ormai dal giorno di acquisto, i soldi se li sono persi ma il pacco non si è ancora visto! Qualcuno può aiutarmi? Il tracciamento di poste Italiane non è attendibile! Spero di riuscire a riavere risarcimento di dutto nel caso non dovesse proprio arrivate...

Dear Team,

I placed the order and paid it through my credit card, later on i msg and ask to change mine one item but customer agent told he can only cancel and refund the item amount back to my card but i got later another msg again thy deduct 28.68 from my card.

Now i m asking contact no or how to call or resolve this and when i will get the shipment but not getting any response.
I m travelling on 12th april and want this items to be delivered other wise i will not be available in UAE.

Kindly check and do the needful as i trusted the Hebobi and hope my money will not be wasted.need the call back or solution of mine double deducted money and fast delivery.

I already sent email on the service support waiting for reply ...

Ho fatto un ordine mesi fa, mai ricevuto nulla 🤦🏼‍♀️

I placed an order on January 29th and so far I have not received any movement about the package telling me that the courier's name is Mrice I searched for that agency and there is no agency with that name ... what's going on?