HLC Mortgages Reviews 

172
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

HLC has really impressed me with their professionalism and friendly approach to handling all my matters mortgage related. It wasn’t a smooth process with 3rd parties involved, however ‘Billy’ who hand... Toon meer

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Beoordeeld met 5 van de 5 sterren

We cannot recommend these guys highly enough. We didn’t have a straight forward mortgage request but Byron listened, talked us through everything in a manner we could understand & found us the perfe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

could not recommend these enough. The process was made the best it could possibly be by the individuals working here. Billy Knowles was a fantastic advisor and so down to earth, it really helped myse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Harvey ensured our remortgage was tailored to us as individuals and was kept informed at every stage of the process. Rachel was friendly warm and provided excellent customer service. Wouldn’t hesitat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Beleggingsadvies
  4. Pensioenfonds
  5. Vermogensbeheerdiensten
  6. Verzekeraar

Geschreven door het bedrijf

We’ll Find the Right Deal for You, Unmatched advice and service to help you plan for your future. We work for you and support you through the whole process with no hidden costs or surprises.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

172 reviews

5 sterren
4 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(172)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

HLC has really impressed me with their…

HLC has really impressed me with their professionalism and friendly approach to handling all my matters mortgage related. It wasn’t a smooth process with 3rd parties involved, however ‘Billy’ who handled my case from start to finish I could not fault. Was always quick to respond to my enquiries even in non office hours and appreciated his advice and support over the last 6 months or so. I will definitely continue to use HLC for future needs.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for such a fantastic review!

It sounds like there were a few challenges along the way, so we’re delighted Billy’s mortgage advice, communication and support helped you navigate everything from start to finish. Being responsive, explaining the options clearly and keeping things moving when third parties are involved can make such a difference.

Thank you for trusting Billy and HLC over the last six months. It means a lot to hear you’ll be coming back to us for your future mortgage needs!

Beoordeeld met 5 van de 5 sterren

Excellent service throughout

Harvey ensured our remortgage was tailored to us as individuals and was kept informed at every stage of the process. Rachel was friendly warm and provided excellent customer service. Wouldn’t hesitate to recommend their services.

4 september 2026
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages for your remortgage and for your lovely recommendation.

We’re really pleased Harvey took the time to understand your individual circumstances and find a mortgage solution tailored to you. Keeping clients informed at every stage is so important, and it’s great to hear Rachel’s friendly, warm approach made the experience even better.

Thanks again for trusting Harvey, Rachel and the HLC team with your remortgage – we really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Nick

Nick, thank You. YOUR persistance and more persistance, was amazing. You guys are amazing, Nick is a magician. Thank you to the whole team.

2 september 2026
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Antwoord van HLC Mortgages

Thank you so much for your fantastic review and for choosing HLC Mortgages.

It sounds like Nick had to work a little mortgage magic on this one! His persistence and determination to find solutions and keep things moving are exactly what we want our clients to experience, especially when the mortgage process isn’t completely straightforward.

Thanks again for trusting Nick and the HLC team – we’ll make sure our resident magician sees your lovely feedback!

Beoordeeld met 5 van de 5 sterren

Great experience and top communication

Luke was super helpful, really appreciated his patience as a first time buyer. Communication was excellent and he always checked in. Thanks again Luke

29 augustus 2026
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages to help with your first home.

We’re really pleased Luke made the mortgage process feel straightforward and supported you every step of the way. Buying your first home comes with plenty of questions, so having a patient mortgage adviser who keeps you updated and checks in regularly can make such a difference.

Thanks again for your kind words, Luke will be delighted with your feedback!

Beoordeeld met 5 van de 5 sterren

Excellent communication and advive from…

Excellent communication and advive from start to finsh.

6 juli 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for your kind review.

We're delighted you were happy with the communication and mortgage advice you received from start to finish. Keeping our clients informed and providing clear, honest advice throughout the mortgage process is something we pride ourselves on.

We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, transparent and clear communication.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for your kind review.

We're really pleased you found our team helpful and appreciated our clear, honest communication throughout your mortgage journey. We believe great mortgage advice starts with making everything easy to understand and keeping our clients informed every step of the way.

Thanks again for putting your trust in HLC Mortgages. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great company highly recommend

We cannot recommend these guys highly enough. We didn’t have a straight forward mortgage request but Byron listened, talked us through everything in a manner we could understand & found us the perfect deal for us.
Very professional & great to always speak to a human rather than a robot!

10 juli 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for your fantastic review.

We're so pleased Byron was able to help with your mortgage, especially as it wasn't a straightforward case. Taking the time to understand each client's circumstances, explain everything clearly and find the right mortgage solution is exactly the service we aim to provide.

We're also glad you appreciated the personal approach – you'll always speak to real people at HLC Mortgages! Thanks again for your recommendation, and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Thankyou HLC and Jody Ashford

I arrived at HLC unaware if I would even be eligible for a mortgage, Jody Ashford was incredibly patient and helpful throughout the process, couldn't recommend highly enough.

8 mei 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for sharing your experience.

We're delighted Jody was able to guide you through the mortgage process and give you the confidence you needed. Buying a home can feel overwhelming when you're unsure where you stand, so taking the time to explain your options and provide honest mortgage advice is exactly what we're here for.

Thank you again for your recommendation and for trusting HLC Mortgages. We wish you all the best in your new home!

Beoordeeld met 5 van de 5 sterren

I had an excellent experience working…

I had an excellent experience working with this mortgage advisor. From the very beginning, they were professional, knowledgeable, and always available to answer my questions. They explained every step of the mortgage process clearly, making everything easy to understand and stress-free.
Their dedication, attention to detail, and commitment to finding the best mortgage option for my needs exceeded my expectations. I truly appreciated their prompt communication and friendly approach throughout the entire process.
I highly recommend their services to anyone looking for reliable and trustworthy mortgage advice. Thank you for making the whole experience smooth and successful!

3 juli 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for choosing HLC Mortgages and for taking the time to leave such a fantastic review.

We're delighted we could help make your mortgage journey feel straightforward and stress-free. Our team is passionate about giving clear, honest mortgage advice, keeping clients informed at every stage and finding the right mortgage to suit their individual circumstances.

Your recommendation means a great deal to us. Thank you again for putting your trust in HLC Mortgages, and we wish you all the best in your new home!

Beoordeeld met 5 van de 5 sterren

Outstanding service

Billy provided an outstanding service as my mortgage advisor. From our first conversation, he took the time to understand my circumstances and helped me find the most suitable mortgage option. He explained everything in a straightforward and easy-to-understand way, making the whole process far less daunting.

Throughout the application, he was proactive, responsive, and always willing to answer my questions. His knowledge and guidance were invaluable, and he kept me updated every step of the way. I genuinely appreciate all of his help and would not hesitate to recommend him to anyone.

17 juni 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your wonderful review 😊

We’re delighted to hear Billy provided such a positive experience and helped make the mortgage process feel straightforward and stress-free. Taking the time to understand our clients' circumstances and keeping them informed every step of the way is exactly what we aim for.

We’ll be sure to pass on your kind words to Billy. Thank you again for your recommendation and for choosing HLC Mortgages.

Beoordeeld met 5 van de 5 sterren

I would definitely recommend HLC…

I would definitely recommend HLC Mortgages. Harvey was incredibly helpful, knowledgeable, and thorough throughout the whole mortgage process. When my original mortgage in principle expired due to the delays with the house purchase, he proactively searched for a new deal and ensured everything stayed on track.

He took away so much of the stress and anxiety that comes with buying a home, keeping me informed and supported every step of the way. I felt confident trusting his advice and guidance throughout the process.

Thank you, Harvey, for all your help and support. It was very much appreciated.

8 juni 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your wonderful review 😊

We’re delighted to hear Harvey was able to support you throughout your mortgage journey and help keep everything on track, especially when unexpected delays arose. Taking the stress out of the process and keeping clients informed every step of the way is exactly what we aim for.

We’ll be sure to pass on your kind words to Harvey. Thank you again for your recommendation and for choosing HLC Mortgages.

Beoordeeld met 5 van de 5 sterren

Laura Williams has been a tremendous…

Laura Williams has been a tremendous and supportive with help and advice on initially my first mortgage 5 years ago and recently renewing my mortgage, would not go elsewhere.

1 juni 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your kind words and continued trust 😊

We’re delighted to hear Laura has been able to support you not only with your first mortgage but again with your recent renewal. Providing helpful advice and ongoing support is exactly what we aim for, and Laura will be so pleased to hear your feedback.

Thank you again for your loyalty and recommendation — it truly means a lot to us.

Beoordeeld met 5 van de 5 sterren

Excellent service as always

I have been using their mortgage services for over 12 years, and I couldn't be happier with the support I have received throughout that time.

A special thank you to Rob, my financial advisor, and Rachel, the office manager, who have both been instrumental in making every mortgage application and remortgage process run smoothly. Rob's knowledge, professionalism, and attention to detail have always given me confidence that I am receiving the best advice, while Rachel's excellent organisation and prompt communication ensure everything is handled efficiently from start to finish.

The entire team is professional, responsive, and genuinely committed to delivering outstanding customer service. Over the years, they have consistently gone above and beyond to make what can be a complex process feel straightforward and stress-free.

I highly recommend their services to anyone looking for expert mortgage advice and exceptional customer care. Thank you, Rob, Rachel, and the team, for your excellent support over the past 12 years.

1 juni 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your incredible review and for trusting us with your mortgage needs for over 12 years — that support truly means a lot to us 😊

We’re delighted to hear Rob, Rachel and the team have consistently helped make each mortgage and remortgage process smooth and stress-free. Providing expert advice, clear communication and outstanding service is exactly what we strive for, and they’ll be so pleased to hear your kind words.

Thank you again for your recommendation and continued trust — we look forward to supporting you for many years to come.

Beoordeeld met 5 van de 5 sterren

could not recommend these enough

could not recommend these enough. The process was made the best it could possibly be by the individuals working here. Billy Knowles was a fantastic advisor and so down to earth, it really helped myself and partner out through the whole purchase. Kim Hollyoak was also a big help. Will continue to pass this company onto anyone looking to buying a house, zero complaints.

30 april 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your amazing review - it really means a lot 😊

We’re delighted to hear Billy and Kim helped make the process as smooth as possible for you and your partner. Billy will be especially pleased to hear your kind words about his down-to-earth approach and support throughout your purchase.

We truly appreciate your recommendation and wish you both all the very best in your new home.

Beoordeeld met 5 van de 5 sterren

Great products

Great products, great staff and great customer service.....

1 mei 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your kind words — we really appreciate it 😊

We’re delighted to hear you had a great experience with our team and service.

If we can help with anything in the future, we’re always here.

Beoordeeld met 5 van de 5 sterren

Great service once again.

We have dealt with HLC, and Nick Marsden in particular, for over 8 years. This was the latest update to our fixed-term mortgage rates. Great service, great communication, fully recommend.

1 mei 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your continued trust and support over the past 8 years — it really means a lot to us 😊

We’re delighted to hear you’ve had another great experience with Nick and the team. Clear communication and consistent service are exactly what we strive for.

We truly appreciate your recommendation and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service with Billy .

Great service with Billy .
Quickly answers any questions and made the process of getting my first mortgage feel very smooth .
Will definitely use your services again .
Sarah

10 april 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your kind words - and huge congratulations on getting your first mortgage! 🎉

We’re really pleased to hear Billy made the process feel smooth and was on hand to answer all your questions quickly - that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Top service from Nick

Great service and excellent communication from Nick Marsden. 2nd mortgage arranged through Nick and he was brilliant on both.

2 maart 2026
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Antwoord van HLC Mortgages

Thank you so much for your kind words! We’re delighted to hear Nick provided such great service and communication — and that he’s been able to help you on both occasions. We really appreciate your continued trust!

Beoordeeld met 5 van de 5 sterren

Harvey arranged a re-mortgage for us

Harvey arranged a re-mortgage for us. Harvey was very helpful and made the process quite easy and smooth. Harvey was full of great advise and also helped us arrange one of our buy to let mortgages too. I would highly recommend HLC.

11 september 2025
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your kind words! We’re so pleased to hear Harvey was able to make your remortgage process smooth and straightforward, and that his advice and support made a real difference. It’s great to know he could also assist with your buy-to-let mortgage. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, highly recommended!

5 februari 2026
Review zonder uitnodiging
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Antwoord van HLC Mortgages

Thank you so much for your kind words and recommendation! We’re really glad you had an excellent experience with us!

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