Best customer support ive ever had. Delivery drivers were helpful and brought it into the house and even offered to help me carey it up my stairs. I couldnt have asked for a better phone expe... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I struggled to make contact or arrange an appointment with Herman Miller authorised repairs. I don’t want to be unfair but because I only had one chair I do wonder if there was any interest in... Toon meer
ordered a hydraulic gas lift replacement for my old herman miller size c aeron with the cylinder removal kit. Came quickly and the process to switch over was pretty simple so my chair was back to n... Toon meer
Had Herman Miller Aeron Lumbar on 15 July, sent picture and video to show the issue, had it repaired, and eventually delivered on 05 Aug through 40 emails and few calls in the process.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoormeubilair winkel
- Meubelaccessoires
- Meubelreparateur
- Winkel voor tweedehands meubels
- Winkel voor tweedehands kantoormeubilair
Geschreven door het bedrijf
Based in London, HM Chairs specializes in high-quality Herman Miller office chairs and replacement parts. We offer a wide range of products, including the iconic Aeron, Mirra, and Embody chairs, along with essential chair parts such as arm pads, casters, and seat pads. Our services include expert refurbishment to restore chairs to like-new condition, ensuring comfort and durability. Customers can enjoy competitive prices, a price match guarantee, and both national and international delivery options. Visit our showroom in London or shop online to experience the comfort and quality of Herman Miller chairs.
Contactgegevens
893 Great West Road, TW7 5PD, Isleworth, Verenigd Koninkrijk
- 07396701570
- info@hmchairs.co.uk
- hmchairs.co.uk
4,7
Uitstekend
119 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent!!!
Really helpful and very good value. So glad I found them as my office chair was fixed for a very reasonable price and no need to buy a new one.
8 juli 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Lucinda... You were an amazing customer. Very helpful and easy to communicate to, we hope your chair gives you a long period of service!!! Thanks
Great prices & quick international shipping
I ordered spare parts for my HM chair and HM chairs shipped it internationally (to Germany) very fast and at a fair price. Article was well packaged and exactly as described. Very trustworthy seller!
1 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you so much for your review. We want to make sure that everyone that purchases our products should receive what they deserve. Taking time out to address your experience is really really precious to us!
Amazing chair for fraction of the…
Amazing chair for fraction of the price. I mean it's new from what I can tell even though supposedly it's used. Chair came in a big box, secured properly. This is professionalism at its finest. Thanks guys and highly recommended.
27 mei 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you so much Jake! We are so happy that you found our service to be to your liking. You are the man Jake!
Overall very happy
Chair arrived in about 2/3 days, it was packaged well and it was in great condition for a 2nd hand office chair.
Very pleased with my purchase.
7 mei 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you so much Nick, for taking your time out, and for leaving us a happy review. Thanks
Great chair, just took a while to get here!
Product is great....exactly as advertised the chair has made a big difference to workingbat home. Only criticism is it took twice as long as advertised for chair to reach me due to issues with their couriers.
25 juni 2024
Antwoord van HM Chairs
We are so sorry Mark. We try our best to ship the chairs same day or next day. Sometimes the packages get lost, or the courier delays it. We are really sorry that you had to experience this. I hope you can change your mind on your review after seeing how awesome the chair you bought is!!!
Best chair you can buy
Great seller, very committed to offer a high level of service. Due to some delivery issues, he arranged for.a private delivery and the Aeron chair arrived in a pristine condition. Love it! I should have bought this chair sooner, that’s the only regret! It’s so comfortable and the head rest gives the perfect rest for my neck. Thank you!
8 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Adriana, you are a great customer!!! We at HM Chairs love it when the customers love it!
Great comunication and everything as…
Great comunication and everything as described
5 juli 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you! Amazing people deserve amazing service! Thanks for the review!!!
great company
great company, 5* service from start to finish and great product :)
1 juli 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you so much Holly! We are stoked to hear you loved our product! And thank you for your awesome review!!!
Very good experience
Very good experience. I returned the chair, they organised for it to be collected and refunded me the money quickly.
Thanks!
22 mei 2024
Review zonder uitnodiging
Antwoord van HM Chairs
You're welcome Hannah! 😄 We appreciate your thoughts and the time you took to leave us a review!!
Antwoord van HM Chairs
Thanks Mark, for taking some time out to leave a reply, it means a lot to us. I hope you have an awesome day! 😊
5* treatment even when the courier…
5* treatment even when the courier makes mistakes, (the seller even refunded me some cash for the couriers error m) i've had my chair (mirra2) for a few weeks now and it handles my 18stone friend no problem, everyone who sits in it loves it. really nice experience all round ✌️
ps: i just guessed the exact date but it was the start of june i got mine.
5 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thanks Tom! You are awesome! Your chair is awesome!
Very happy with my purchase
Very happy with my purchase. The chair was as described and arrived in perfect condition. HM Chairs were very responsive to my questions and their replies were helpful and informative. I would definitely recommend.
26 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you so much for supporting our small business ❤️ ❤️ your reviews mean a lot to us.
This seller is a legend
This seller is a legend, he is really ready to find a solution and willing to help you. His chairs ( in my case an Herman Miller Aeron) are awesome at a really fair price. He is fast at delivery (I got some issues in customs but he helped me). Super responsive and happy to help you. Great guy 😁
27 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thanks you so much Paulo for going out of your way to leave a review. YOU are a legend!!!
Spares for Herman Miller chair
Ordered replacement arm rests and castors for a Herman Miller chair. Even though these were described as used the condition was excellent. Parts arrived promptly and were well priced. Very happy with the purchase.
18 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
We are so glad you are happy with your purchase Phil ❤️❤️❤️
The chair is OK
The chair is OK. There is some damage to the web on the seat, as they said there might be. It looks a little worse than I hoped for, but doesn´t stop it being very comfortable. Packaging was minimal but acceptable. There was some delay with the courier (to Italy).
10 april 2024
Review zonder uitnodiging
Antwoord van HM Chairs
We sincerely apologize 😔 that you were not fully satisfied with your purchase Rob. As you have mentioned, you did purchase a damaged chair. But, contact us on https://hmchairs.co.uk/pages/contact-us we really want to bump that 4 Star ⭐⭐⭐⭐ up to a 5 Star ✨✨✨✨✨ review! We will try our best to help you out
Great experience
My Aeron chair arrived within a few days of ordering. It was in perfect condition - you really wouldn't know that it was second hand. The chair was extremely good value at over half the retail price if buying new. Couldn't be more pleased with my purchase.
21 mei 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thank you very much, we try to keep prices affordable, and we are glad that you are happy with your purchase!
Great seat and great service
I'm sitting on the Aeron chair writing this review. There is a reason why other office chairs are compared to it - it is simply the best chair for office work.
HM Chairs offer a great service - the level of refurbishment is excellent - hard to know its actually a second hand chair.
I can thoroughly recommend HM Chairs
28 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Thanks! We are really happy to know that people are happy with our services! And most of all thanks for taking some time out to leave a thought ❤️😀
Excellent customer service and a great…
Excellent customer service and a great product. The mesh and arm rests of my £400 Aeron chair are in perfect condition. Highly recommend.
29 juni 2024
Review zonder uitnodiging
Antwoord van HM Chairs
Than you soooo much Conor! You are a star! We appreciate your thoughts 🙏 and hope you enjoy your Aeron chair.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.