Heating & Catering Parts Reviews 

ordered the wrong pump but contacted the company who were very helpful.
money was refunded immediately and the correct part was ordered.
very helpful and knowledgeable staff, will definitely continue to use this company

Ordered a refurbished pump was sceptical on refurbished parts at first now completely trust parts from this store . Arrived on time was well packed perfect condition..
The after care was 10/10 had a ref called Arif that delt with my mistake by inputting wrong address great response via watapp highly recommended..

Great service ordered PCB for my gas boiler Wednesday night actually arrived Thursday morning but I was out so missed delivery
Re-delivered Friday board fitted
Wallop my heating and hot water restored
Also great to deal with over WhatsApp
Thank you again

The service and quick response is above exceptional, faulty item was replaced by next day delivery and compensation for postage given. Excellent company

Fantastic. Ordered PCB for my older boiler arrived the next day…. Saved me £250 on a new one… worked perfectly… and now i get a warm shower in the morning! Excellent.

Ordered a PCB. Wasn't 100% sure. WhatsApp'd and got a quick clear answer. Arrived the next morning. Fitted and fault code appeared as expected. Quick call to them and got it working in 2 mins. Great service and thoroughly recommend 👏

Part identified and confirmed as correct and in stock.
Shipping fast and fitting took under 20 minutes.

Great service and hot water back online equals happy family!

Spoke to Arif regards a pump issue. Very knowledgeable and a replacement arrived quickly.
Would use again and recommend. Thanks.

Very quick response and parts supplied very quickly

Brilliant service 👏

Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one).
Pleased with service in the end giving a full refund with part return.

Ordered and got delivered next day wasn’t expecting it while next week, saved me time going to the merchants, saved customer some money as opted for a refurbed pcb than brand new, what can I say, brilliant price, service and communication throughout!

Prompt reply from WhatsApp communications.....quick delivery and competitive pricing.....all in all a good solid company to deal with.

Great customer service, very quick and responsive.

Very cool experience and isn’t the first time use this company, very quick delivery and unexpected quick assistance and problem solving skills and very friendly , The best.

I have been using this company for around a year now and they always deliver ! Their customer service is second to none , I've never had any issues with any of the parts I've purchased and they always arrive in good time .

I would recommend this company to anybody!

Bought a part on interest, later asked if this part was right on WhatsApp they said yes, paid for it and next day delivery, part cane doesn't fit, gave them the EXACT part number again, I asked is this part is right, answer yes,another part came, its a fan for a boiler, 10 minutes after installing it was red hot, couldn't touch it, waited for it to cool down,took it off it was a lot higher wattage than it should have been, went on WhatsApp for a refund was given a return label, now I paid £120 for 2 visits of an engineer to fit it, plus £240 for 2 wrong fans. ........NOT EVEN A SORRY or apology or nothing from them.I'm in 2 minds to report to trading standards, selling me a dangerous part that could have burnt my house down !!!!

Excellent first class service, backed up by a WhatsApp video call when I got stuck.

Great for boiler spares.

I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast delivery if ordered early in the day. *****